On November 10,2021 I was flying out of Buffalo Niagara International Airport. I needed to purchase a bag that would fit multiple carryon items into one bag. So I stopped at 5th and Main and was greeted by a God sent Angel of an employee, I can't remember her name but here's the operator's number for verification from my receipt Of purchase Operator 2107. I was in a rush to catch my flight and needed quick and efficient customer service. She was absolutely amazing, she helped me select a bag that would hold all of my items. She also went the extra mile of packing all of my carryon items into this bag. I was so overwhelmed with emotions because she was exactly what I needed in that moment of urgency. I travel very often for work and every time they I carry my duffel bag, I always think of her. She was definitely an Angel sent by the heavens in my time of need. read more