Jayne Kaiser was a delight to work with at first, when I made a call to book our first EVER cruise…read moretrip. Made me feel comfortable and less stressed. Was told "I got you"! And to feel free to send any questions her way. Was sent an email label Frist time cruiser and was told she will follow later that day with another email. So of crouse we had more questions and I email her with those. Never heard back, Sent a follow up email that Monday as this was Friday. Nothing! Tuesday I called, the tone as to how she answered the phone made me cringe. I let her know I spoke to her Friday about a cruise and I sent emails? Jayne responded yes, I saw you emailed me a few times, have to had time to read them. Her tone was very unprofessional. To the point I asked her if she was, ok? I was told they were having issues with a Co Worker and was trying to figure out where all those clients were going. I had more questions and I was made aware to set up an appt to go over the rest. So I did. I felt like I was drawing straws to even have her talk to me. To the point I said, so do I need to call you for the appt, or will you call me? She said for me to call her at 10:30 am and if she didn't answer she would call me back. So, at the end of all this, again first-time cruse, long time member. Would have thought we would be a priority and a door in our face, this has left nothing but a bad experience. Thank you SOOOOO Much Jayne! Do BETTER IN LIFE!

My car broke down just as I was pulling into my driveway on Niagara Falls Blvd. The assistant on…read morethe phone was very helpful and put my call for roadside assistance on priority listing as my car was blocking traffic on a busy street. Ken from Transit Towing arrived soon and he was great. He immediately realized the problem and worked to get my car up on the flatbed without any further damage. We appreciated his attention to detail and his quick work. Thank you, Carol B.

Really great experience working with Tammy, she's found herself a forever client. Truly not going…read moreto be booking another Disney vacation without her help. Super responsive and always has a helpful answer, it's really nice not having to worry about reservations or anything that comes up because she handles it all so I don't have to. Highly recommend.

From the owner: I specialize in Disneyland, Walt Disney World, Disney Cruise Line, Aulani, Adventures by Disney,…read moreUniversal Orlando and Universal Hollywood

I highly recommend Let Niz Be Your Guide Travel for all of your travel needs. Laura is very…read moreknowledgeable, a pleasure to work with and goes over and beyond for her clients.

Thank you 716 Limo for the most wonderful experience celebrating my mother in laws 80th birthday…read more Our driver Walter was awesome. He was knowledgeable, personable, fun, courteous and on time for all our stops. Walter definitely helped to make a lifetime memory for our family. Again a million thank you's to 716 Limo and Walter for the wonderful day.

I give Amy 5 stars, she has been helping me with my vacations for years and she never disappoints…read more We just came back from a cruise where we celebrated my friends 50th birthday, I called Amy told her my plans and she made it happened. The great thing with Amy is that she stays in touch and keep you updated until the day you board the ship. After the cruise she reaches out to you for feedback on your adventures. Thanks Amy for all that you do. Leonie

From the owner: Cruise Planners - Amy Perron is a full-service travel agency. We're located in Lancaster, NY and…read moreservice all of Western New York but have amazing client throughout the United States. LOVE to cruise? River Cruises, Ocean Cruises, on large or small ships, we can help you plan the perfect cruise vacation. We represent all cruise lines you're familiar with like Royal Caribbean, Norwegian, Princess, Celebrity, Holland America, Cunard, Crystal, Seabourn, Oceania, Viking, Avalon, AmaWaterways, and others. Don't like cruising? We specialize in custom trips and all inclusive properties with air, hotel, transfers & more!

Anne was SO helpful in planning our FIRST INTERNATIONAL family vacation. She really listened to our…read morerequests and honored our budget. We can't wait to go but also can't wait to use soulshine for our next adventure!

From the owner: Soulshine Travel Company specializes in family travel, vacation packages and custom itineraries…read more Family Travel: We understand the importance of creating lasting memories with your loved ones. Our dedicated family travel experts will craft the perfect itinerary that caters to the needs and desires of each family member. Custom Itineraries: Your vacation should be as unique as you are. Our travel professionals will design a tailor-made itinerary just for you, taking into account your preferences, interests and budget. Vacation Packages: No need to sweat the small stuff. We offer a wide range of vacation packages, each carefully curated to provide you with an incredible experience. Plus, as a travel agency, we have access to resort deals that are not open to the public!

My husband won a trip voucher to Lancaster Travel, I won't lie I have been a pain in the neck…read moreplanning a trip. Maria and Diane were so patient with me and helped me plan the honeymoon to Jamaica of our dreams with a reasonable price. I would recommend them to anyone trying to plan a vacation!! Maria even stayed late so I could drop off the rest of my deposit as I was running late. I cannot recommend them enough.!!!

The best travel agent EVER! I would not hesitate to recommend Silvana and the staff at Lancaster…read moreTravel for any of your travel needs. They are professional, efficient, and the customer service is spectacular! I wouldn't use anyone else.