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Delaware Beach Home Rentals

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3 years ago

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Legum & Norman Realty - Legum & Norman

Legum & Norman Realty

(4 reviews)

We have lived in Bear Trap for 19 years at 149 Willow Oak Ave. Both myself and my husband have…read moreserved on the Board of Directors. I, for 5 years and my husband for 2 years and have also been on several committees. We would like to share with your company, that the TERRIFIC management team that we presently have has been the BEST!!!!!! There are 3 members of that team, and they work together AS a TEAM. Judy Truitt, the General Manager, is VERY efficient, pleasant to speak to, and is the "Glue" that holds this community of 700 homes together!!!!!!! She is terrific-there is not one thing that makes her special but MANY things. Too many to mention here. Asst. Manager Roxie Tingle--so sweet and pleasant and shows leadership characteristics. She is a team player--great employee for you and a plus for any community she works in. Shannon Wilson is the newest member of the TEAM as Administrative Assistant. She fits right in!! Any communication that is posted by this team, is always professionally stated and clear. You can NOT get any better 3 people to serve this community, any better than the 3 folks I have mentioned here. Thank you for hiring such efficient and pleasant folks. Legum and Norman is fortunate to have them. Please share our families' pleasure with the parent company (Associa) and a PAT ON THE BACK for the leadership they convey. Thank you for the opportunity to share our feelings and observations. Patricia and Robert Wagner

Gloria Lamonica is your employee who works at Bishlop's Landing North. She is outstanding and is…read morealways there to answer questions and give any assistance she can. I was a new resident last summer and she was a big help getting me up to speed on Bishop's Landing HOA. Gloria is an employee who you should be proud to employ. Kudo's to Gloria. Barbara Fleming BL NORTH

Excel Property Management

Excel Property Management

(10 reviews)

I'm being generous with 2 stars. They are in charge of my neighborhood's HOA. The lawn…read moremaintenance isn't expensive. I settled on my house two months ago and still don't have access to the pool or fitness center. Amenities that they were sure to collect money for. I've made 4 or 5 phone calls asking about my passes. The last one. I was told she was looking at my passes on her desk. They were waiting on lanyards to send them. The lanyard doesn't get me into the fitness center. The card does. She couldn't even give me a temporary solution since its been 8 weeks and no access. No sorry, nothing. If I did not call the last time. They still may not be in the mail. I'm hoping I get them before Memorial Day to enjoy the pool. When I asked, do I have to pay for the two months I've not had access to these amenities, she laughed and said yes you have to pay for them... Not cool. I hope they get better. Side note. I'm pretty positive based on my wireless camera system around my house that their lawn maintenance company dented my garage door. So that's an expensive repair. Thanks excel property management. ***EDIT. We have lived here coming up on two years. The same property management. Has admitted to not enforcing HOA rules. And does not return phone calls or emails. Ever. I feel like I have to show up to their office to get their attention.

Service - horrible, lack of experience, cooperation, Didn't respond to concerns both emails or…read morephone calls Quality of work- Can't evaluated because they didn't do much at all

ResortQuest Delaware - Sea Colony's Oceanfront (from Edgewater House)

ResortQuest Delaware

(21 reviews)

Booked a condo at Sea Colony in Bethany thru Trip Advisor that is managed by ResortQuest. The unit…read morewas FINE, I have no complaints about the unit. It was clean & as advertised. Nice view of the beach, etc etc. However, ResortQuest's management leaves much to be desired. It was not clear from the paperwork that check-in was off-site. We couldn't find the off site location because they have it listed on Marketplace and our GPS didn't have Marketplace. Finally, we determined that our GPS recognized Market Place (2 words). Not sure which is correct, but it was totally unclear from the information received. The person who checked us in was not interested in the feedback, was barely communicative, didn't ask us if we needed any kind of map (Sea Colony is HUGE), didn't volunteer any info...we had to think of things to ask. We couldn't check in early, then she said she would email us (not text or call, how convenient is that when you're on the road???!!) when the room was ready. We stopped back at 4:30 (check in time was scheduled for 4) and asked and she said she emailed me at 3....I looked thru all my emails and said I hadn't received it and she just shrugged....no apology, no double checking that she probably typed my email wrong....when we checked out, she never asked us how everything was, nothing, just took the key. Maybe she was new, or maybe she was burned out. She definitely is not customer service focused.

I understand that South Bethany beach is awesome because I've been renting houses here for years…read more The problem is the companies who manage the rental properties. They would make you think that the home owners of the properties they manage are terrible people that have no interest in maintaining their own homes. In just over two weeks of staying in the same house this summer they didn't repair a broken toilet, bring the appropriate light bulbs for the bathroom, offer any compensation for a bedroom that flooded twice during our trip rendering it unusable for days, replace an empty gas tank for the grill, or repair dangerous bunk beds in the unusable swamp room. There maintenance staff is a full blown clown show that doesn't have an effectively communicating manager. How do I know this? I know this because every time some comes to the house they don't know why they have been dispatched to the house. The bottom line is try and find a house rented by the owner directly so if you have a problem you can contact someone who cares, not resort quest who has a ton of properties and don't care if you ever rent from them again.

Sea Colony - Mold and old coffee grinds left in the coffee pot

Sea Colony

(8 reviews)

We have been coming to Sea Colony for over 30 years and have been renting our current unit, Harbor…read moreHouse 904, for 10 years. In the past, we have had occasions where the unit was dirty but this year, it was beyond dirty, it was gross. We were scheduled to be at Sea Colony from Saturday, July 14 through July 21. Sea Colony is a great family friendly vacation resort, with activities for all ages and easy access to the ocean and pools. Check in time for the unit is 3 PM. When we opened the door to enter, we noticed used food on the counters, towels and bedding all over the floors, dog hair everywhere, unflushed toilets, soiled bedding, sand, handcuffs and food under the cushions; the unit was gross. I called Resort Quest, the property managers, to report the unit was dirty. I was told they would send a cleaning crew. I called again at 3:15 and again at 3:55, when they put in an expedite request. In the meantime we were waiting in the hallway with our food and all out vacation "stuff". Fortunately, other family was here so we were able to put our frozen food in their freezers. At 4:25 one cleaning crew member showed up. At 4:45 another person came. The bedding came at about 5:30. We were still waiting in the hall. My wife was getting worried because the other food in our carts was starting to sweat and we were scheduled to host dinner. We made arrangements for another family to host dinner that night. We were finally able to get into the unit at about 7 PM, after waiting 4 hours in the hallway, and had to do more cleaning, especially the dog hair, which was still everywhere. The cleaning crew had to take some of the bedding and have it cleaned before we could use it and after the crew left we washed most of the floor mats and mopped the floor. The cleaning crew that was here was not equipped to handle the extent of the cleaning that was necessary to clean this unit. On Sunday, July 15, I filed a complain with Resort Quest. Their only response was "Oh wow" and "Do you want us to send another cleaning crew". I found this response to be totally useless and left frustrated, feeling I wasted my time complaining. I wish this was a isolated case. Looking at other reviews by other Sea Colony guests, unit cleanliness has become a significant issue over the last few years. Of the 4 units our family rented this year, 3 (including ours) had minor to major issues. The quality of the units is definitely not consistent with the quality of the resort. At this point we are not sure if we want to come back next year. It's a shame, such a beautiful family friendly vacation spot, spoiled because you are afraid to sleep and eat in the unit you are renting and spending A LOT of money for.

We have stayed at Sea Colony for the better part of the past 25 years. This year was the worst and…read morethe worst response from Vacasa and VueStay when we reported issues in Farragut 101. The freezer drawer wouldn't stay closed all the way so all of our frozen food thawed. The washer/dryer control panel was detached and the microwave handle was broken. Prior to arriving, I received numerous emails and texts to verify my identity. There was no explanation as to why this was even necessary or required since I had already paid for the unit. I also sent a text to VueStay in response to their 'welcome' text about these items with pictures of the appliances and received no response. I called the Vacasa rental office at Marketplace and was told to either contact the owner or Security for some reason. The unit was booked through Vacasa and I have no idea who the owner is and the damaged items were not the result of a break-in. Also received no response back from them. I even called Security on the off chance that some process had changed to report these things and they agreed that it was ridiculous for them to suggest it. In the past, the rental office would send a service technician over to complete the repairs that were necessary. Regular wear and tear is expected in condos that are over 30 years old, but when you pay over $4,000 to stay in a condo for a week, you do expect at least the basic appliances to function correctly. And, if not, that someone will correct the situation. No one did! Completely disappointed.

Coastal Property Management

Coastal Property Management

(2 reviews)

I bought a condo four years ago in an association that managed by these people. From the beginning…read morethey were absolutely horrible, poor communication with residents and very rude and extremely unorganized. I recently went to sell my condo and I asked for resale docs I was given two different prices. I also have not paid my condo dues in six months and was planning on paying everything at closing, which is three weeks from now but they threaten to put a lien on my condo and wouldn't accept to get paid at closing. The lien would have been filed Aug.1st and closing is Sept.13th. These people are really unreasonable and I would steer clear of using them to manage you home let alone your dog house. Also look at the reviews posted. One is by the owner which you can figure out which one is him and a couple of people they know including a window contractor that probably isn't licensed like the guy they had sent to look at my floors 3 years ago. Steer clear!!! Rude and unreasonable especially with everyone dealing with a pandemic, but when their family member died they needed time to cope and put condo owners on the back burner. What a joke! In my opinion I would never have them manage my trash can in front of my building. My 3 year old would do a better job. See pics attached.

My name is Chris Vedeloff. I signed up with Coastal Property Management after a very bad experience…read morewith a previous property manager. I was very hesitant to trust Mike Cullen with almost anything. After some issues arose in which I was helpless to handle from a distance, Mike went above and beyond to handle them, while making sure to look out for my best interests in the process. He and Lisa have shown that it doesn't require a huge company to handle things. What it requires is an honest team that cares about their clients. I would highly recommend them to anyone looking to have their property managed on the Eastern Shore. There fees are way more reasonable then other property managers and their polices and procedures are much better. I plan to utilize them as long as I still own my rental.

Delaware Beach Home Rentals - vacation_rentals - Updated October 2026

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