1. Del Duke Insurance Group

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Cherry Hill, NJ

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Del Duke Insurance Group

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

Services - Del Duke Insurance Group

Homeowner or property

Vehicle

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11 years ago

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Bungalow Insurance - The Bungalow Team!

Bungalow Insurance

(10 reviews)

Queen Village

Total Waste of time just to get a Insurance quote. The person took me through twenty minutes of…read morequestion only to tell me he could not help me.

Hands down the best insurance experience I have ever had…read more Let me start off by saying that I do not often write Yelp reviews, and when I do it's because I genuinely believe that a business is amazing. When I first moved to Philly I wanted (and was required) to get renter's insurance. I made the mistake of not using Bungalow (which I only later heard about through friends) and I went on a clunky aggregator of the large insurers. After typing in my information and requesting a quote, I was, within maybe 5-10 seconds, bombarded by robo-calls, emails, and salespeople overwhelming me and stressing me out. I never did get a real quote and the experience was horrible. Anyone who has bought insurance the traditional way or with most aggegators probably knows what I am talking about. Luckily, I heard of Bungalow from a couple friends before I next had to get renter's insurance, and the process could not have been more different (and was obviously way better) than my previous endeavors. The quote takes maybe 5 minutes and you actually know what you are doing! Who wants to decipher fine print and figure out what a policy actually covers and what hidden fees you need to factor in? This process couldn't have been any easier or more straightforward, and I'm not paying any more than I would otherwise. I only wish that I'd found out about them earlier. If you are debating getting renter's insurance (which, in my opinion, makes sense for anyone who has possessions and likes them), don't waste time on any other site. -Ben

American Collectors Insurance

American Collectors Insurance

(91 reviews)

I was declined by Hagerty and Grundy due to my driving history - in the past 3 years I had a not…read moreat-fault, comprehensive, and an at-fault. I called American Collectors and spoke to a very friendly underwriter, David Barris. He was really helpful (though for some reason their system wasn't working and he could not see my driving history). I have Geico right now for my daily driver and kept calling (3 times) to have my driving history sent and they kept not sending it. I explained my failed efforts and he said he would try to give them a call himself. It must have worked because I am insured now. I needed insurance in a couple days and they were able to get it to me very quickly and without too much trouble. I was very happy with the representative I spoke to - he really stood out from the other collector car insurance representatives I spoke with (Hagerty, Grundy, and JC Taylor). So far, so good. I just wish the roadside assistance was better.

I went online for a quote. That was a huge mistake. For nearly TWO WEEKS these people called, text,…read moreand e-mailed me every single day. I understand circling back with a potential customer to get them on the hook, but this was more like a harpoon. Every morning they called me! This morning, I answered the phone call to simply tell them that their campaign was relentless and overwhelming. One of their employees, Ashley was very rude and provoked a shouting match. She asked if this was my first time asking them to stop, which was I believe a tactic to put me on the defensive and lay the blame on me. That is not how you treat anyone that has actually been considering doing business with your company. Ashley should have apologized and shown some understanding. Wouldn't this crazy practice of contacting someone everyday be off-putting to most people? Yes, it would. She seemed to have no comprehension of that. After a couple minutes, I called them back to file a complaint regarding Ashley and the very aggressive strategy used on people like me who simply looked online for a quote. I was placed on hold waiting for a supervisor, but eventually I hung up after waiting a few minutes. Shortly after, a customer service specialist called me. I answered, but I could barely hear her, as there was someone yelling in the background. The agent claimed that she didn't know what I was talking about when I mentioned that the shouting in the background was competing with her own voice. It sounded like I was on the line with a remote agent, so at this point I was sketched out. Man, that was the strangest part of my entire experience. So, in a nutshell a.) They are too aggressive to get you on board. b.) Their customer service is horrible. c.) Read the other reviews. I will look elsewhere or simply stay with my current policy. There is something terribly wrong with this company.

Del Duke Insurance Group - professional - Updated October 2026

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