Awesome selection! Almost always find what you are looking for! Huge selection and great prices too!read more

One of the worst retail service experiences I've had in a long time…read more Total Wine clearly prides itself on having endless shelves, but apparently not enough staff who care to help customers. I stood on the sales floor for **a full ten minutes**--not browsing, not wandering--clearly waiting for assistance. Multiple employees walked right past me, made eye contact, and still didn't bother to ask if I needed help. This wasn't a busy rush. This wasn't understaffed chaos. This was pure indifference. When you're selling products that customers often *need guidance on*, ignoring them is unacceptable. The attitude here felt like: *figure it out yourself or don't bother us.* If I wanted to be treated like an inconvenience, I'd shop online--at least then I wouldn't be actively ignored in person. For a store that markets itself as knowledgeable and customer-focused, the service was shockingly poor. Ten minutes of standing there with no acknowledgment is not just bad service--it's disrespectful. I won't be wasting my time here again when there are plenty of places that actually value their customers.

I love this place, they always have everything I need, the people are friendly and the prices are…read moreok, I love the fact that when you buy 5 Vapes you get the the 6th one free, it's the only place I know that does this

From the owner: Lighter Fluid, Ashtrays, Grinders, Games, Drinks, Detox Drinks, Cigarettesread more

I had to get my weekly supply of vape juice and coils. I always call ahead of time to make sure…read morethey have what I need. This time Benji answered the phone and told me he had everything in stock. I walked in and Benji greeted me with a big welcoming smile. This guy is super polite and I enjoyed making small talk with him. His customer service skills are EXCEPTIONAL!! The shop has a really cool vibe going on. They have everything you could possibly want. A few times I've gone in and JP was working. Once I was having problems with my mod and Instead of trying to sell me a new one JP fixed mine no charge. I ALWAYS enjoy coming here even if it does mean I have to drive 20 minutes out of my way. This is how GREAT customer service is done. The prices there are comparable to other vape shops in the area. GREAT job Benji and JP!! Y'all ROCK!!!

From the owner: With two locations, Panama City Beach and Pensacola, we offer a finer selection of authentic vape…read moreproducts from your favorite brands like Puff Bar, Hyde, Xtra, Bidi, Candy King, Naked 100, Jam Monster, Juice Head, Smok, Uwell, Lost Vape, VooPoo and much more! If you're in need of disposables, premium eLiquid, salt nic, RDA, CBD, glass, CBD, and smoking accessories, we have you covered.

I travel often, so I can rarely go to just one shop. When I find one that's as good as this, then I…read moremust let others know. First, they had the coils I needed at a good price. I didn't get the usual we ordered some but don't have them yet excuse. Second, None of the employees were in the corner playing video games while customers waited. Third, I explained my taste preferences and they came up with 3 right out of the gate that were great and I bought. Fourth, they took the time to help me and answer questions. They have moved to the top of my list.

I went to the store in a hurry today and Melissa was working. The store was very busy and she could…read morehave used some help, but she managed all of the customers very well. She was very knowledgable and one of the customers (Kenneth) even helped me with the new mod that she sold me. It was a great experience overall and I highly recommend them for all your vaping needs!:) keep calm and vape on my friends.

Wonderful experience all around - as usual! Kristen was super helpful and provided very valuable…read moreadvice - also great store deals. My go-to store every time!

So quick.! Super nice folks.Not a big hitter but quality seems excellent. Dont take tips, so thank…read moreyou so much instead

Terrible service. I was blown away at how dumb the cashier was. He literally didn't even know what…read morecbd without thc was. He kept trying to sell me thc gummy thinking it was the same. He said we don't sell cbd we are just a vape shop. Even considering he was blazed still no excuse. Second hand embarrassment. Went further down the road to another vape shop and they were happy to help. She knew what cbd was and I purchased the gummies. Still can't believe how bad that was 2/20/25 around 8pm.

Wonderful! This place has been long over due for a review and I have nothing but good things to…read moresay. This has been a go-to for at least the last year and a half for me and I have had wonderful service! Definitely recommend.