My husband and I visit Total Wine and More in Pensacola to pick up alcohol for our daughters…read morewedding. We had some questions and were directed to STEPHANIE who was absolutely amazing at helping us with our wine and liquor selections as well as how much would be needed per the number of guest in our price range. GRANT helped is check out and even though it was ALOT he made the transaction very smooth and fast. STEPHANIE even helped is load everything into our car. If you have a wedding or event coming up please make an appointment (we did not know that was a thing) and let the excellent staff at Total Wine and more help you with your selections.

One of the worst retail service experiences I've had in a long time…read more Total Wine clearly prides itself on having endless shelves, but apparently not enough staff who care to help customers. I stood on the sales floor for **a full ten minutes**--not browsing, not wandering--clearly waiting for assistance. Multiple employees walked right past me, made eye contact, and still didn't bother to ask if I needed help. This wasn't a busy rush. This wasn't understaffed chaos. This was pure indifference. When you're selling products that customers often *need guidance on*, ignoring them is unacceptable. The attitude here felt like: *figure it out yourself or don't bother us.* If I wanted to be treated like an inconvenience, I'd shop online--at least then I wouldn't be actively ignored in person. For a store that markets itself as knowledgeable and customer-focused, the service was shockingly poor. Ten minutes of standing there with no acknowledgment is not just bad service--it's disrespectful. I won't be wasting my time here again when there are plenty of places that actually value their customers.

My Favorite cigar store. Davidoff Chef Blend is outstanding. Auturo Fuentes and many more of my…read morefaves. Atmosphere is top notch. Definitely a 5 star lounge.

Great cigar lounge with all the National brands, knowledgeable staff, and a variety of seating…read moreoptions. This is likely the best lounge you will find in Pensacola. Spacious, well stocked humidor. Beverage cooler behind bar seating with a good selection of beer, waters, and energy drinks. Drip coffee is usually available as well. Multiple indoor rooms, enclosed outdoor patio, and a small conference table for the work minded. TVs in every room. This shop is 2 minutes from Cordova mall and a number of good restaurants!

I love this place, they always have everything I need, the people are friendly and the prices are…read moreok, I love the fact that when you buy 5 Vapes you get the the 6th one free, it's the only place I know that does this

From the owner: Lighter Fluid, Ashtrays, Grinders, Games, Drinks, Detox Drinks, Cigarettesread more

It's about 7 months later and DCS is still my e-cigarette dealer. No one else in town Carrie's the…read morepods I want!

From the owner: Our in-house team specializes in helping our customers find the right products for their particular…read moreneeds.

Ask Alan & Judy if they have a Spumoni Ice Cream and we took our seats to share three huge scoops:…read moreone of Pistachio, one of Chocolate Extreme, and the third Amaretto Cherry! Had we not already have breakfast down the street we may have stayed for a deli sandwich too!

This was our first time to get to try out this ice cream shop…read more It had plenty of seating and plenty of Elvis presley decorations around the area as well. There was music playing and it was a unique place to check out. We were on vacation and wanted to get some ice cream in between our stop. Our Ice cream was good and we enjoyed getting to take a break on between all of our city walking for a nice treat. We would def recommend to check out if you are in town!

Wonderful! This place has been long over due for a review and I have nothing but good things to…read moresay. This has been a go-to for at least the last year and a half for me and I have had wonderful service! Definitely recommend.

Terrible service. I was blown away at how dumb the cashier was. He literally didn't even know what…read morecbd without thc was. He kept trying to sell me thc gummy thinking it was the same. He said we don't sell cbd we are just a vape shop. Even considering he was blazed still no excuse. Second hand embarrassment. Went further down the road to another vape shop and they were happy to help. She knew what cbd was and I purchased the gummies. Still can't believe how bad that was 2/20/25 around 8pm.

great shop so many cool things, devices and fun!!! Stnr…read morecreations has the best stuff

Great service, prices are lower than most and the selection is unbelievable. Always have new vapes…read more The do sell more than just vapes but that's all I'm ever in the market for

Very nice and friendly atmosphere, the cashiers are always ready to answer any questions you have…read moreabout any of the products they have. The selection of tobacco they have in wraps, cigars, and all in between are all nothing short of exquisite. They also give you a 10% discount if you're a student. Definitely worth the money.