I am livid! I have been going to Ashley for quite some time to get eyelash extensions. She does an amazing job and I love the results. However, she has cancelled on me 3 times and it just happened to be when I had big events going on: graduation, wedding, parents anniversary party. And when she texts to cancel, there is no apology. My message stated: "I've got a family emergency and need to reschedule. How about Thursday?" That was for my last appointment that she cancelled which was scheduled on a Friday for a graduation that was on Sunday. Obviously, Thursday would be too late! I replied that I needed them for the graduation and received no response at all after that. I expected at least an apology-that was very unprofessional and let me reiterate that this is the THIRD time that she has had to cancel for one reason or another. She may do good work but is very unreliable and very unprofessional. I am sure she is not the only one out there that can do eyelash extensions and do them well! I will not EVER be using her services again and since she is the only on at this shop that does eyelashes, I would suggest that you work on a backup plan because this is not working out well for your shop!!!! read more