Very hard to get a hold of someone there when you need something. Lady is nice, but very absent…read moreminded. Voicemail is usually full, sometimes even for weeks at a time. Ignores calls, voicemails, and texts. Emergency number is no better. Talk to a completely different person and he never seems to know what's going on. Was locked out of unit, and when confronted, ignored for weeks. Only made initial payment and lady only took down my contact info. No contract. Kept losing my information. Very unreliable.

Don't ever rent here! I needed storage for 2.5 weeks and am now paying for 3 months for $260! As a…read morecollege student living off of loans this is absolutely ridiculous! You can't rent for less than a month so I was already paying for a month more than I needed and now I'm being charged for ANOTHER month because they require a 30 day notice but I finished moving out on the 2nd so didn't tell them until after I was moved out. I did tell someone when I first rented I would be out right at the beginning of June and I tried to negotiate but they required I paid for the entirety of June and also apparently didn't mark down that I was going to be out at the beginning of June so there goes another $85 I don't have. Not only that but I don't think the unit had been swept in months. There were literal PILES of sand all over the floor and the corners were solid spider webs. I had to drive back home to get a broom because there was no way I was putting my belongings in that unit. Extremely unprofessional, dirty, and their policies are designed to make you pay them more money. Find somewhere else, would be a better choice to go out of town than to deal with this company.

From the owner: Welcome to Storage Twins, a trusted self storage facility. We offer a wide selection of clean,…read moresecure storage units and easy 24/7 access, making storage hassle-free.

Robert, Max, and Dewayne were a great crew. They arrived on time, and they hustled. We mostly used…read morethem for furniture and a few smaller items, and the cold didn't deter them. Minneapolis moving services are some of the most expensive anywhere I've experienced. I hope that simply means that MN companies pay their labor well. We paid $1365 + $180 tip (optional, but come on) for a 3-man crew at $260/hr (2-hour minimum), and we obviously also provided snacks and drinks (they declined breakfast). For comparison, in San Francisco it was $250/hr for 5 men. The rate was with both the weekday discount and winter pricing. Weekend would have been $285/hr for 3 men, and $345 for 4 men. There was no trip fee. Robert, in particular was incredible; he moved a 6 drawer dresser down a tight stairwell alone. They needed to remove the front door at one point, but did so without issue. They also were happy to use our own furniture pads and plastic wrap (leftover from a cross-country move). At one point, they had to back the huge truck through the alley on icy ground, and had no problems. Also, it was easy to provide them inventory by email, and easy to reach them by phone. Lots of moving companies were annoying to contact, which is partly why we chose this one. One a few minor issues: one piece of furniture was shedding pieces of wood. I think they were reinforcements put on by previous owners. I didn't even know they were there, and it doesn't seem to have affected the furniture. They also forgot a couple of items in the yard, including a big smoker we had to move on our own. It's partly my fault, I told them we were good to go. Also, we were made to sign a lot of paperwork, and at various points it was for things like "you confirm that nothing is broken and everything has arrived" and, like, it's weeks later and I'm still unpacking, there is no way I would have known for sure. It's fine, because so far we have had no issues, but if someone did have issues it might feel like being strong-armed via contract. The guys in the truck were just doing their jobs, so it's the process that is problematic more than anything. We would use these guys again!

I couldn't be more satisfied with the efficiency of the move, and the professional and friendly…read moremanner in which it was done, all within the estimate that I was given.

We worked with Cody to arrange for our move from a storage pod on our property into our home. He…read morewas able to meet our needs on the day & time we wanted. The price was reasonable. On the day of our move, 2 men arrived and put down floor protecting runners. They worked very hard and were able to complete our move in 2.5 hours. We were thankful these men were respectful of our home and our items. They were friendly and professional, even kind to our dog who wanted to play with them. We would highly recommend WIN WIN MOVERS to anyone needing help in moving.

Would definitely recommend!…read more In short they saved our butts, another company scheduled with us and ghosted. We called them and they came out that night to wrap and prep for the morning. They are more then worth the money! They were professional, on time, and kind. Go with them if you are going to move. I have an injured back and an infant. We couldn't have done it without them.