Stopped contacting us back about the status of the car we brought to get fixed…read more We ended up replacing the car since they couldn't figure out how to fix what was wrong I don't recommend going there ever

If I could give NEGATIVE stars, I would! Do NOT take your vehicle here, or let your friends/family…read moretake their vehicles here either. Sit down and grab some popcorn because we're about to spill some tea. Today is 8/23/2023. A family member of mine was having many troubles with their car, and was recommended by a friend to take it to C&C Auto Repair (said friend personally knew the owner of this shop). For the record: we'd had this car looked at and minor issues fixed by multiple mechanical friends. My family member had their car towed to this auto shop on 7/3/2023. The car sat in their lot for 2 weeks - without a call/email update from the shop to car owner - before the owner of the car called the shop to check in on their vehicle. The service writer at the shop briefly explained that the mechanics "have seen and diagnosed the car". Rightfully so, the owner of the vehicle was confused as to why no one had contacted them for an update to let them know the next steps. The service writer said they were going to order a part, and call with an update once it was received and the work was going to be started. Another week passes by - no call from the shop. The owner of the vehicle called and asked for an update. Apparently, they had "just gotten in the part and were waiting on a 'big job' to finish up before they were to start on their vehicle which was 'immediately next". Another week goes by, no update from the shop. Once again, the owner of the vehicle called and asked if they'd started on the repair yet. The service writer continued to give my family member the run-around, saying "we hope to get to it by the weekend". The weekend would pass, the owner would call again for an update the following Monday or Tuesday, to which the service writer would say "we hope to get it to this week" etc etc. This continued for an additional 3 weeks, each time the service writer promising the owner a call for an update, to which the owner was never contacted. The owner of the vehicle called for updates each time they ever spoke with the auto shop. Not once did my family member get a straight answer to anything, or get the chance to speak with the owner of the shop. A quick note to add: my family member relies on their car for their job. During this time, they've had to borrow multiple family members cars just to get to and from work. The customer service and decency C&C provided was next level UNPROFESSIONAL, and in my opinion, should be reprimanded for. My next step is to call the better business bureau to file a complaint. (1/2 of review because word count was too long. Please find part 2/2 in the photo attached.)

Updating and taking away stars per your choice to stick it to your customers. As a regular, I am…read moredisappointed in what happened today. I went in needing gas. Pulled up not noticing the sign. Started pumping only to see that you had raised gas nearly $.30/gallon since yesterday. Now I know this has happened in the area recently, so I decided to get a minimum amount and wait until it went down. BUT.....when I drove off & passed numerous other stations here in town, they were all 7-8 cents/gallon cheaper than you. I was livid that the gas station I frequent was so greedy they didn't mind screwing over their customers. Jokes on you! I won't be back. You lost a loyal customer & thousands of dollars that I spend there every year.

Overall, this is a nice place to do business at…read more The staff is usually very friendly and helpful (especially the Owner/Manager!), and you can tell that your business is appreciated here. The store is conveniently located next to the Town & Country market, and I like the fact that getting in and out of the lot is pretty easy compared to other gas stations. Fuel pricing is always competitive here as well. The store is usually very clean, organized, and features a good selection of common convenience store items (soda, chips, cigarettes, etc.). A restroom is also available for customer use, and is always very clean. My only complaint about this location is the pricing of grocery items inside the store. Cigarettes, beverages from the cooler, and grocery items are noticeably more expensive than at competitor's stores (ie: Speedway). However, the friendliness of the staff and this store's location usually offset my pricing concerns. I guess I'd rather pay a little extra for quality service whenever possible. Again, this BP is a nice place to do business at, and I do recommend stopping by.