In September 2015 My daughter had an adult tooth growing behind her baby tooth. It's a condition…read moreknown as Shark teeth. We brought her to a dentist and were told that the tooth needed to be removed. Ok, that's fine. They also suggested that we do the same with the tooth beside it so we wouldn't have to make another visit. The tooth beside it wasn't loose nor was there an adult tooth behind it showing it's crown yet so we decided not to do that. After X-rays and front bottom tooth removal, the cost was $500.00. I felt the price was pretty ridiculous but I really didn't know any better because I had nothing with which to compare it. We ended up moving to Lake Zurich and took our daughter to Children's Dentistry Group. Four months later and the same situation occurred. and I needed to get my daughters x-rays sent over. This was a bit of a hassle because they only sent one x-Ray scan instead of all of them. That wasn't a big deal but it was something we had to deal with that was a bit annoying. The dentist told us that the remaining bottom front loose tooth had to go and so we agreed. After removal of the tooth at Children's Dentistry Group in Lake Zurich the bill came to $60.00 for the whole visit (granted no X-rays). Not only that, but when we asked about a top loose tooth the doctor said we did not need to do any other work there because it may fall out on it's own if she keeps wiggling it. It's nice to see children's dentistry group not suggesting is affordable, VERY good interacting with our little girls and they don't push unnecessary procedures, rather they are honest and not looking for a fast buck. It's nice they build a relationship rather than trying to skin a client when they have an opportunity. We'll go here until the kids are too big and we will recommend them to everyone! I'll reply to ANY questions and will provide dates/receipt scans! Please message me through this app.

Avoid this practice…read more My three children were patients here for several years and had good experiences with some of the previous dentists they saw. Our recent experience with Dr. Nate was bad enough that we are moving all three elsewhere. My 13-year-old daughter is autistic and has sensory sensitivities and anxiety. These are documented in her chart. She needed two small fillings. I helped her get settled and, at her request, went to the waiting room because we have been gradually working toward more independence during appointments. She knows what to expect and has a comfort level with the dentists and office. I was never told she would be seeing a new dentist. Dr. Nate did not introduce himself, speak with me beforehand, or come out afterward to explain what had been done. My daughter was back in the waiting room within about 20 minutes. Once we got to the car, she told me she had received no local anesthetic. Her words were: "It hurt a lot and I didn't know why." She had never had a filling without numbing. No one told her beforehand that this appointment would be different. She did not understand why she was in pain while it was happening. For an autistic child with documented sensory issues and a strong need to know what is going to happen, that is not a minor communication failure, nor is it, I expect, best practice. When I went back inside to speak with Dr. Nate, he became defensive and blamed me for leaving the room. He insisted he had done everything correctly and said he had made a "judgment call" not to numb her. That completely missed the point. Whether local anesthetic was medically necessary was not the only issue. My daughter had a right to know what was being done to her body before it happened. She should not have been left lying in a dental chair wondering why something suddenly hurt. Dr. Nate then claimed he was doing her a favor by minimizing medication because of another medication she supposedly took and the possibility of interaction. She was not taking that medication. This had been communicated to the practice repeatedly and was confirmed again by staff before the appointment. He then discussed my child's medication in the waiting room, within earshot of other patients. The appointment also left her bite uneven. My daughter told him before leaving that her teeth were no longer touching properly on one side. According to her, his response was, "Interesting," and he sent her home. When I called to have the filling adjusted, office manager Amy told me that because my daughter was uncomfortable seeing Dr. Nate again, we would have to pay for a new exam with another dentist. So after an appointment in which my child experienced unexpected pain, poor communication, and an improperly adjusted filling, the practice's solution was to charge us again if she did not want to return to the same dentist. Amy also advised us to wait a few days to see whether the bite improved. When I asked whether leaving an uneven bite could damage the tooth, she said she could not answer because she was not a dentist. Apparently she was qualified to advise us to wait, but not qualified to explain whether waiting was safe. They also could not offer an after-school appointment to correct the problem, meaning my daughter would have to miss more school or wait until the following week. At that point I requested records for all three children so we could leave the practice. I was cheerfully informed there would be additional charges for that too. Poor communication is one thing. Refusing to acknowledge any mistake, blaming the parent, discussing a child's medical information publicly, and expecting the family to pay an additional exam fee to have another dentist correct the original work is something else entirely. We are done with this practice. I would strongly recommend parents, particularly parents of children with autism, sensory sensitivities, anxiety, or other additional needs, look elsewhere.

Greetings: For this…read moreoutlier review, I'm going to reflect on an amazing community asset: Arlington Heights Orthodontics and Dentistry. Please understand that I don't know much about other similar providers, but I will share my thoughts about the care provided for my two children over the years. When we needed braces for our son, the name we were given was Dr. Kemp. He is the definition of local legend, and he's earned those accolades the hard way: He created a superior practice and provides amazing care for patients and family alike. Dr. Hall is the other heavy hitter in the office. Impressive in all ways, working with skill and compassion. If you're like me, environment plays a huge role in experience. Their office is spotless, smartly decorated, and inviting. More importantly, the office staff provides exceptional customer care. You lnow you're in good hands with this team, which speaks to the quality and thought given to hiring practices. Finally, and most importantly, I can boil down my experiences here to one word: Trust. I whole-heartedly entrust my children's care in this field to Arlington Orthodontics and Dentistry. That should speak volumes to you if you're flying blind in trying to make a choice about selecting a practice. No pictures today out of respect for patient privacy. Until next time...tk Until next time...tk

There is no better place for anyone who needs to get their braces done! Having experienced another…read moreplace as well, this place is hands down the best place to get results and to be treated with kindness and patience. Whether you call them 4 times to reschedule or walk in they always greet you the same, with kindness and with warmth. Nicole is one of my favorites at the front desk. All the ortho docs are insanely awesome, there simply is no better place. All the staff also is great at what they do. As a 40 some year old getting braces, I will tell everyone I know this is the place to go. On a side note, the ambiance and cleanliness is top notch!

From my initial phone conversation with Jennifer for setting up an appointment to speaking with…read moreShayla for follow up visits, I found Mint Dentistry to be extremely professional, friendly, modern and clean. You do not feel rushed and do feel everyone at this practice really actually wants to be there and enjoys helping you. Laura did an outstanding job of taking my x-rays, providing a routine mouth cancer screening, cleaning my teeth and fully answering all my questions. Dr. Latour reviewed my information, examined my teeth and then made a recommendation for replacing some of my older and cracked silver fillings with a more modern white material. I have complete confidence in her recommendations and abilities, so future visits were scheduled to have these old fillings replaced. After one visit, I knew this would be the place for all my future dental needs. Thank you Mint Dentistry!

Mint Dentistry in Palatine took great care of me in an urgent situation. A front tooth veneer had…read morepopped off the night before, and my regular dentist was closed the next day (Friday). Mint scheduled me in its "ER" slot to re-affix the veneer that day. The entire team made me feel welcome, even though I am not a regular patient. Dr. Latour and her assistant were very professional, and I appreciated Dr. Latour's calm demeanor in handling the situation. My veneer looks great, I was out in time to join friends for a local hike before lunch, and best of all, didn't have to wait through the weekend before getting the veneer re-attached. Many thanks to Mint Dentistry, you guys rock!

My toddler LOVED his first dental exam with Dr. Uzi! The entire staff were so welcoming and…read morefriendly! Dr. Uzi was patient and gentle and we had a 10/10 experience. Dr. Uzi answered my questions thoughtfully and provided clear communication during the exam and how to care for my toddlers teeth day to day. Highly recommend the practice!

Well they saw my critical review and called me only to tell me they would not reimburse for their…read moreshotty work. Why would I go back when you have gone thru so many Dentist in only two years. They know also after a few months themselves what an awful company to work for is. Do better! Families stay away!

I have a child with special needs. She is extremely sensitive to anything touching her mouth. Just…read morecleaning is a huge sensory challenge for her. Doctor Pollina has skills, equipment, experience and patience to work with kids like her. He explained to her everything what he was about to do. Her biggest fear was needle. Doctor did anesthetic shot with the technique she didn't even notice it. We are very happy about the care she received.

Dr. Pollina was so great with our son. He was kind and knowledgeable. I knew from the moment we…read morewent for our consultation That he was the perfect dentist for our son who had fear of the dentist. He did sedation for him and explained everything in great detail. I was a nervous wreck going in , and he and the staff really assured me everything would be fine. Dr. Even called after hours to check on him! The front staff and everyone involved in our case really helped you feel at ease. When I had feared we didn't get the papers (which I did, but misplaced ) Alma (spelling) really was so quick to resend them right to my email. Thanks you Dr. pollina and staff. You gained a new patient!

I just took my 3 yr old and 7 yr old and both had a great visit…read more Its clean and kid friendly with bright colored chairs. The corona virus is going on so no toys but they had tv's on. 1 had paw patrol and the other frozen. Last fall I took them to my dentist and my son cried the whole time so they never looked in his mouth so I thought it might be better to go to a kids dentist. Also, my daughter I am sure she will need braces soin and they have an orthodontist there. My son did great and he went first too! He was actually excited to go and maybe its bec he is a year older? But he did really good. They were able to take xrays. They have a smaller camera where its easier to take xrays. They have tv on the ceiling so the kids like that! I loved the dentist she was so nice and great with kids and also a mom herself. We are going back in a few weeks for sealant and an ortho consult for my daughter. Definitely recommend tooth stars for kids!

My first impressions were very good. Kind staff, good with kids, they talk you through their…read moredecisions; however, when my child needed extensive work, I listened to their plan, in the moment trusted the Dr., agreed to treatment, paid a deposit. As I sat with it I grew concerned because the treatment plan included sedation. Expensive and risky. I asked for the X-rays which they sent, but I also requested the plan be written up with a rationale and any other possible options. I'm not a medical professional and do not understand everything thrown at me in the office. There was a follow up phone call where the staff proceeded to tell me verbally the plan. I explained it was intensive and costly and I don't understand so I would like it written up and may seek a second option to make sure this was the right path. I was told they welcomed a second option but that my $1000 deposit was non refundable. I found this really disconcerting. I understand the need of a deposit but when there is genuine concern and you have to make decisions on the spot, I also think making it no refundable with prior notice is poor customer service which I expressed to them. They then sent me an email telling me "our professional bond had been broken". Very concerning for a parent looking to be more informed in making medical decisions for their child. First I felt pressured to agree, then I felt vilified for asking questions.

I will always remember the feeling of relief after bringing my son to see Dr Ursitti. We have…read moreused the practice to work on some fillings in the past and the Doctor and her staff made everything super easy. This particular time my son needed a frenectomy. Originally I made a mistake of going to the dental surgeon recommended by our orthodontist. Two hours and $259 later just for laughing gas we returned home defeated. My son has a severe fear of needles and he would just not allow the surgeon to make the shots. Discouraged I called All About Kids to inquire with them on any recommendations. To my surprised I found out that they can perform this procedure. I made and appointment for consult and braced myself for another difficult try. My son felt an ease the moment we entered. He saw little kids and felt comfortable there. The assistant helped him pick the movie to watch then Dr Ursitti came over, assessed, and to eliminate the need for us to return again she has agreed to do the procedure right away. My son did attempt to get up several times during the procedure, however, both doctor and the assistant helped him get back to the task. I watched in awe how they reasoned with him. Everything was finished shortly after. My son was so happy and I was relieved. No laughing gas was used either ;) I will continue recommending this practice to everyone with kids! As for my son. He insists using only this practice for his dental needs ;)

The office was clean and very kid friendly. The dentist was knowledgeable, friendly and helped me…read moreto take the most cost effective route for my son. We will definitely be retuning.

Best pediatric dentist, hands down…read more  From the minute we walk in, the staff is beyond accommodating to make sure our kids feel comfortable and welcomed.  Dentist visits became fun and enjoyable with Pediatric Dental Associates.   Each doctor has great 'bedside manners' and as a parent I am always impressed with how well my three children allow the staff to clean and treat their teeth.   We can not say enough positive things about this practice.  We have recommended them to all of our friends and will continue to be their patients for the next 18 years to come :)

When I brought my child in for a routine teeth cleaning, they only had her in the back for 6…read moreminutes. I can't imagine you can do a thorough cleaning in that amount of time. Also, I asked for upfront pricing as I do not have dental insurance, and the price was different at the end of the visit from what was quoted. I decided to give them another try, but the cleaning was just as quick, plus they gave me a really hard time about only wanting a cleaning with a hygienist and not getting x-rays or an exam by a dentist.

great experience and wonderful doctor and the assistants are so good with kids…read more no waiting time Everything is on time and meticulously prepared before appointment.

Once Upon a Smile is fantastic! Pictures are from the old building. Since Dr. Varghese took over a…read morefew years ago, she moved to a new location which is state of the art and very child friendly. My kids love it. I see some old reviews about cost transparency. I haven't had any issues. They take my insurance.

It has now been over one year since I switched to Studio Smiles for all my dental needs. No…read moreregrets! Not even for a second! I feel respected and well taken care of. Staff is always friendly and efficient. So, by now I have had three cleanings and preventive visits along with one to restore two teeth. Still all smiles!

Everything, great staff, wonderful experience , I highly recommend this awesome team to everyone…read moreseeking a new dentist . I never thought I'd say that about a dental practice!!! 5 stars for sure!!!!!