if I could give no stars I would. The staff are rude and poorly educated on child development. The…read moreplace is not clean and they let the kids put other kid's shoes in their mouth. Multiple pictures posted on the parent app for proof. I would get pictures throughout the day of kid that wasnt even mine and they always ran out of what I brought in for my child. I think it was totally unorganized and the staff are lazy. The head lady is not a real boss and just does what her staff say, even when the staff is in the wrong. I had so many issues and conversations regarding feeding and it would be a constant battle as they would never listen. The communication sucked there. They are unable to keep staff and the staff they do keep and have been there for awhile are bullies. I would get messages during the day that didn't make sense and make me question thier ability to care for a child. I was very unhappy with this place. I trusted my mom gut and left. I found a new place and it's been the best change. I often think about reporting this facility and staff to CYS and they should be looked at more closely. Just because you work for a child day care chain doesn't mean anything when it comes to minors. Do not recommend.

This place is a so ridiculous! They would rather loose you as an employee than to give you a $1…read moreraise, when you're only making $13 an hour and paying them $450 a month for you own children to go there! Then want to blame children for their staff quitting, so they start weeding out some of the children who they don't want. Then have the nerve to say their employees don't have a say or their opinion don't matter. The only good thing is a couple staff member. Also was out of ratio with 14 kids by myself for 45 mins! Another room also was out of ratio. But instead of being honest to the parents and shutting down more rooms they want to be money hungry.

We used this company recently for a move from our two bedroom loft in downtown Pittsburgh to a…read moretownhouse in Lawrenceville. Overall we had a very negative experience. We had been planning the move with them for weeks. Leading up to the day, we were very straight forward about how much stuff we had and the difficult items we had. In our opinion, this move should've taken 4 hours. It took almost 7. 1. We paid for three movers at $239/hour. Many times throughout the day, one of the guys frequently was standing around on his phone. One of the other guys wouldn't stop complaining. Frequently the two guys I just mentioned were doing the work of one person - such as moving items on dolly to a truck - does that really require two men? We paid for three people, but after considering the poor work ethic of one of them and the fact that two people were sometimes doing the work of one, we really only got 1.5 people. 2. They damaged several pieces of our furniture. And didn't come with enough supplies to protect all of our furniture. (We ended up having to use our own blankets to protect our headboard). See photos provided. There were multiple scratches made to expensive wooden pieces, and giant holes ripped in the bottom of our mattress. 3. My husband called the company in the middle of the move to see if they could have a word with their crew, because at that point we were pretty unhappy. Asked if he could have them please pick up the pace because we were paying by the hour, and it was taking longer than expected (see note 1 about paying for three people but only getting one and a half due to playing around on phone and doing inefficient work). The response from the company was that we had "unrealistic expectations" and they didn't help us at all. So according to this company, expecting to get three peoples amount of work done when you paid three people is unrealistic. Expecting people you are paying hourly to not be on their phones is unrealistic. Expecting people you are paying to be professional and not complain incessantly is unrealistic. They made no attempt what so ever to make things right. 4. By the end of the day, even the crew lead was visibly annoyed by his crew. He was a hustler and the only reason this review is getting 2 stars instead of 1. 5. Forgot to mention the couch. We have a three person seater with a sleeper couch. We warned them ahead of time that this would be the hardest piece to move. Two of the guys tried for about a half hour to get it out the front door before my husband had to go and show them how to do everything. Then they proceeded for an hour after that trying to get the couch into the elevator. We told them it wasn't going to fit and they would have to take the stairs (When we moved into our place 2 years ago, movers took it UP the stairs no problem, very quickly. We are only on the third floor). They repeatedly said "yeah, we're not doing that" and proceeded to complain and take more and more time that WE were paying for. Eventually they had to take the stairs, of course. So it effectively took them 1.5 hours to do something that took a different company (the one that helped us move in) less than a half hour. Overall they started at 8am and ended at 2:45 pm. We paid over $2,000, for a job that took way longer than it needed to. We paid for three men and didn't get the power of three men. We have damaged furniture. And despite all of this, we were told that we had unrealistic expectations and they were happy to take our money. We felt scammed and wouldn't use this company again. Save yourself the time, money, and headache. Do not hire this company.

TL;DR - Movers held our items on the truck until payment was made prior to unloading. Movers had no…read moreexperience moving items (uncovered mattress, face down on the sidewalk with the mover on top of it) They did not understand how to load a truck (small items were loaded first and not stacked). Claimed truck was 'full' despite being half full. Movers were instructed not to unload our items at our destination, UNTIL payment was made (which how can that be if time to unload was not accounted for?). Damaged walls and items. Had to call 2 friends to help unload the truck. Hands down the worst company I have ever worked with.We used them for a move on April 2024 to move our items from our townhome to a house that was 0.3miles away. The move took 6 hours longer than expected, despite having already broken items down and made them easily accessible. The moving crew had 0 equipment and were extremely unskilled in moving the most basic items, including a mattress. They called a week before the move to get an estimated list of items that I would need moved, during which on the phone call that I explained I was currently travelling and can only list of what large items come to mind and approximately 25-30 boxes for the miscellaneous items. There was no follow up email sent to gather a formal list of all the items needing moved. On moving day, movers were 2 hours late and 2/3 workers showed up in an unbranded moving truck that did not have a ramp. I walked the movers through our townhome and showed them everything that needed to be moved. However, it became very apparent that the movers had no experience in how to move out a house. They were unnecessarily wrapping things that didn't need to be wrapped, and did not know how to move a mattress as it took around 30 minutes to get it down 2 normal flights of stairs. It wasn't until hour 2 of 6 of moving out that the third mover showed up. They spent a total of 6 hours trying to move our well packaged and organized items out of the townhome. I spoke with Michael Dunne who asked me what is going on and why is it taking so long to move out. I explained that the movers were disorganized and lost with this move out process, and that the truck did not have a ramp. One of the movers came back to me and said that they couldn't take half of the items I showed them because it was 'not on the list' - the estimate list that I read out over the phone while travelling. We were 5 hours into this move out process that should've taken no more than 1.5-2 hours with any other company. They also claimed the truck was 'full' even though nothing was stacked. I also had to help them move some of the bigger items into the truck myself. 6 hours into the move, Michael Dunne called one of the workers and said they had to move onto the destination right up the street and start unloading. Extremely frustrated at this point, I agreed to move on and we'll come back for the other items ourselves - Michael Dunne got me to schedule another pickup in a few days, during which a $100 deposit was made. When we arrived at the unloading destination, the movers were instructed not to open the cargo door until a full payment of $2081 was made, PRIOR to unloading the items. This was around 2x what was quoted as they were charging for 'extra time' due to their inability to support a proper move-out. How do you know what to charge hourly if you haven't done the unloading process yet? They parked on a very busy street and not our driveway, despite me requesting the drivers to park in the driveway or even our front lawn. They refused, stating "we are not a traffic company, we are a moving company. F**k the traffic". Multiple items damaged, walls damaged, it took until 9:30pm (9.5 total hours) to have 75% of our items moved out of our townhome that we can still see out of the window from our new house. It took multiple emails and phone calls to cancel the follow up move and receive my $100 deposit back. I never received the signed contract at the time payment was made, and emails and phone calls have not been answered.

Yelp had double booked the techs on my appointment day. But Hoffner contacted me early to explain…read moreand the techs still arrived and were efficient, informative and courteous.

Very professional. Gave a good time frame for arrival and gave a notice prior to arrival. Did a…read morefantastic job for a very good price. Was a very easy process in a difficult time, after my furnace went. Will definitely use Hoffner heating and air when I need a new air conditioner.