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    Deepan Patel, MD

    4.2 (5 reviews)
    Closed Closed

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    7 years ago

    Ridiculous office who cancels appointments right before the patient has to come in.

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    Exchange Physical Therapy Group - Hands on manual therapy

    Exchange Physical Therapy Group

    4.9(40 reviews)
    3.4 km
    Walk-ins welcome
    Women-owned & operated

    I had such a great experience during my first visit to Exchange Place Physical Therapy. Recently, I…read morehave been having back persistent back pain, but I kept holding off on seeing a professional. After hearing from a friend about Exchange Place Physical Therapy, though, I finally decided to get help, and I'm really glad I did. Location: Located in the Brookfield shopping complex at Exchange Place, Exchange Place Physical Therapy is in a very convenient location, especially for people who live in the area. Therapy: My physical therapist really was sensitive to the pain I was feeling, and he conducted a thorough exam to find out the source of my back pain. After talking to me, we also worked on exercises which helped me to feel better right away. Service: I had great service on my visit. Price: I had to pay a copay, but it was worth the relief I felt. Verdict: Visit if you are feeling any pain or need physical therapy of any kind.

    Literally have never applied heat or stim or ice probably bc they are rigid with their timing…read more There will be one therapist with two or three patients while one is typing on a computer. He bathroom is filthy and the soap dispenser is a decoration bc it needs to be charged and no one ever charges it lol I've never been to a PT place where everyone isn't on the same page and helping each other. Unfortunately due to extensive health issues I have been to many PTs and I can say without a doubt this is the worst one with the worst vibe Unfortunate bc a couple good therapists there

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    1 on 1 exercise specialists

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    Our team in pink for breast cancer awareness

    Exchange Physical Therapy Group - Jersey City team

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    Vanguard Medical Group

    Vanguard Medical Group

    2.7(53 reviews)
    2.9 km

    I visited this facility earlier this year for flu symptoms. They tested me for flu and covid-19…read more(which came back positive). Due to this, Dr. Rafael decided to not see me in person, but through a video call from the room behind me. He tried to prescribe me Paxlovid for a retail price of $1500 (which I did not learn of until I visited my pharmacy). The visit was 10 minutes long maximum. I was billed $700 total for my visit which part of was due to a "telemed" and "follow-up" visit as I was told by a rep. Both were untrue as it was all within one singular, 10-minute visit and it was in-person. I confronted the office about this via phone and email - I received no response. I continue to get spam calls from Vanguard regarding this bill and every time a different representative tells me to speak with the office about my issue, which I already have to no avail. I would never recommend this site nor this doctor to anybody.

    I've been coming here for almost 7 years for annual preventive and have issues with their dishonest…read morebilling practices. I have several instances when I got surprised by out of pocket charges. They did not disclose charge upfront and I only found out after insurance claims. Simply stating a concern can mean that you can be billed for more. This year, I was told that my current cholesterol has been increasing, which I can infer myself from reading the blood test results. That simple discussion automatically cost me $. If not for this dishonest billing practice, I would have continue coming here.

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    Vanguard Medical Group
    Vanguard Medical Group
    Vanguard Medical Group

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    Deepan Patel, MD - sportsmed - Updated May 2026

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