This is a detailed review:…read more Only one positive: We appreciated the instructor named Marina. However, I cannot recommend this facility, and I strongly advise people to look elsewhere. For context, our 12 year old is aspiring to become a marine biologist, so he plans to become a licensed open water SCUBA diver, and the rest of the family plans to follow through with dive certication because we want to support him. His grandmother paid for a PADI Exploration class, and he has been excited to take part in this for months. While speaking with one clerk at Davey Bones, we had such a terrible experience that we nearly cancelled. This clerk criticized the PADI course, telling me it was a waste of money. I responded by explaining that we had a certificate from Christmas, and he changed his tune when he knew we had already paid. We were then met with unexcusable treatment. On Thursday, disorganization was evident immediately when the clerk could not find his own forms on his desk in folders that were not labeled. He then proceeded to point to different areas on the form, asking me to fill it out. This included the name of his store which was not pre-filled. At one instant, the moment where I almost walked out, he told me to fill my son's name on the top of one page, and then as I filled it in, he started to shout the name of the class my son was taking while pounding is finger on the form. It took me a moment to realize he had changed his mind or not realized what he had asked me to write, and so I asked for clarification about what he wanted me to write on the top. He then said, "Should I have your son fill this out since you can't follow directions?" This was of course in front of my child. In short, I gave him an excessive amount of grace because he had previously mentioned, and then proceeded to tell us in detail, that he served in the Special Forces. As our family has served in multiple branches of the military, during World War II, in Korea, and beyond, we understand that veterans can be going through things. However, this was not a typical behavior from a struggling veteran, in my experience. This was absolute disrespect. After my child was fitted for the various gear he needed for the dive, the clerk asked us to take home all of the gear, bring it to the assigned location for the training, and then to bring it back to the shop the following week. We neither complained nor questioned these requests even though they were not specified when we first signed up for the course. They reminded us, multiple times, of the location and the course would start at 9:00 a.m. on Saturday morning. When we arrived at 8:40 a.m. on Saturday morning, we found that there was a swimming competition for children which was booked for months; a security guard asked me to leave the pool deck where I had brought in the air tank, and the YMCA manager told me under no uncertain terms that no dive session had ever been booked. I called the shop, furious but calm. The same clerk answered, just as insulting and belligerent as ever. He blamed "a girl" at the the YMCA for incorrectly scheduling the event which was a lie; the YMCA pool manager is male. Then, the clerk DEMANDED that I drive for over 45 minutes to another location, but he couldn't give me the address. He told me he'd call me back with the address. We waited for 20 minutes. No call. I called the shop again. The clerk insinuated that WE were at fault for not seeking out the SCUBA instructors at the YMCA to ask for the address. He yelled so much that my child could hear him through my phone. I lost patience. The military certainly doesn't teach excuses or a lack of personal responsibility. Later, I learned that they didn't even have a backup plan. the pool we were using belonged to one of the adult students who showed up that morning... The short version: I demanded the address. My son enjoyed Marina's instruction, but I informed them we would NOT continue coursework with their facility. I also refused to take the gear with me, and I handed it to them there and left.

Chad and Adam were AMAZING instructors! they were extremely patient, calm and knowledgeable…read more We'll be back for sure!

I've been using this dive shop for a few years and it's been fantastic. I did my initial open water…read moretraining with them, I've done a series of advanced classes, I bought all my gear from them (at industry-standard prices), and both my kids had classes with them. The people are just awesome - caring, helpful, thoughtful, knowledgeable, and more. Their summer events (DiveFest and underwater pumpkin carving) are a ton of fun. I can't wait to go on a dive trip with them. Special shout out to Elizabeth and Joe who have both worked with me extensively. Everybody there is great, but those two have really made me feel like I'm part of a community.

My hubby and 12 year old-son and I just started our scuba adventure. We couldn't be more thrilled…read morewith JustAddWater! The folks there are incredibly knowledgeable and passionate and professional and so kind!!! We also purchased equipment there and it was of incredible quality. We can't wait to do our open water dives, and JustAddWater offers wonderful opportunities for scuba trips around the world. Joe was our amazing instructor and made the information-packed classes fun. He was simply an awesome mentor-- we felt like his friends, not just his pupils...I cannot say enough about our experience... I'd give 6 stars if I could!

My husband and I wanted to learn dive together and we work very different hours. Dan is very easy…read moregoing and worked around our hectic schedules. He's patient and makes sure we're comfortable with the material before moving on. I also found our he does hydrostatic testing for paintball canisters as well as scuba tanks!

My family and I vacation in Ohio twice a year and decided to try and get our diving certifications,…read moreonly to find out, "Professional" diving resources gives out faulty certification! Please save your breath and go somewhere accredited. P.s. the customer service stinks.

I'm not even joking when I say Nicky cursed me out over the phone twice because I wanted to inquire…read moreabout diving courses to take. I don't know what the deal with this business is, but I will never go back. This attitude is disgusting and I hope no one else has to endure it.

This was amazing! I have been so nervous about my upcoming trip to South America. I made the…read moreappointment and filled out all the forms, online. Doing so in advance saves $10 off the visit. When I got there, they already had the CDC recommendations for my destinations printed out for me. Together, the RN and I went through my shot records and compared them to what is suggested. Then, we discussed the pros and cons of each vaccine and I decided which ones to get. They have all the vaccines in stock at their location, so no 2nd appointment was needed. They also have anti-diarrheal kits and serious insect spray, among other products, available. I highly recommend Passport Health, and plan on making a visit there for all my international travel, in the future!

Even with the injections, my experience with Passport Health was, once again, very positive. My…read morenurse, Nurse Patty, was kind, knowledgeable and great to work with. I will be using Passport Health for all of my travel vaccine needs!