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    Decode Salon - Flushing NY

    4.4 (43 reviews)
    PriceyHair Salons

    Services - Decode Salon - Flushing NY

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    Jennifer T.

    I came here yesterday (9/25) at the recommendation of my cousin. She has had her hair done there many times by Alph Qiu and I really liked his work. It had been quite sometime since I had gotten a fresh cut and color and I had always wanted to try an Asian hair stylist because I think they would know Asian hair the best. I scheduled for a cut, color and highlights. A couple of days before my appointment, Q messaged me asking me about my hair and wanted to see a picture of it. I told him what I had done previously and the base/ highlight color I usually do. Fast forward to Saturday. Q had messaged me saying he was going to be a little late due to traffic, which didn't bother me and he was considerate enough to tell me instead of me wondering where he was. When he did arrive, he looked at my hair and gave me suggestions on colors that would work well for me. He told me to go darker since I don't come to the salon often and the overgrown roots won't be as noticeable. After 6hrs, I walked out with a fresh haircut that made me feel lighter and a new classy color. Everyone I know loves my new look. I will definitely be coming back!

    Helen L.

    I don't have the best photo to show you how amazing my hair looks, but I promise you, decode will exceed your expectations. I don't trust anyone else with my color and my haircut. Q and Jeong are true masters of their craft. No matter what kind of hair or how messed up your color is from your old stylist, they can make you look like a million bucks. I am not saying exaggerating when I say this, but I did a video for work, and people literally know me from my hair. If you want the best foilayage, balayage, haircut, wash and style, whatever you want, they are the best to do it! You MUST go to them. 20/10 would recommend!

    Rachel C.

    I would like to said This is the Best salon in flushing queens . Staffs are so nice and helpful. I love it so much and highly recommend. Color and cut by Davy

    Rainbow L.

    TLDR: Non-existent customer service and communication. It took me awhile to decide if I wanted to leave a review for this place, since I never actually got my hair done here. But I think the customer service of a business is just as important as the quality of their services. And in that aspect, this salon really disappoints me. I reached out to Jeong Chen on IG after he did my friends hair and it came out great. I asked specifically for an appointment on May 15th a whole month ahead of time, since I had an event the next day and I wanted my hair to look nice. He told me he was all booked and recommended I msg his partner. Which was totally fine with me and I happily reached out to Mr.Q. The first thing I asked him was if he was available on May 15th and he said yes and asked me to come in for a consultation. Day of the consultation, he msgs me saying he hurt his hand and Jeong Chen would be doing my consultation. Which again, I was fine with and I msged Jeong Chen to coordinate a time. Due to a series of events the consultation did not happen and I asked Mr.Q if it was possible to just do the consultation same day of my appointment and he said that was fine. Fast forward to a few days before May 15th, I msged Mr.Q again and asked what time I should come in for my appointment and he tells me they are closed that day!!! And instead of admitting his mistake, he makes a bunch of excuses saying I never specified that I wanted May 15th and that my appointment was unofficial since I never got the consultation. All of which is not true because I have screenshots of our entire conversation. And why put "DM for appointments" in your IG bio if the appointments will be "unofficial??" Due to their incompetence I had to find another salon to do my hair at the last minute. I think this whole situation was highly unprofessional and totally avoidable if they were better at communication. Own up to your mistakes instead of making excuses! Do better.

    Slightly darker/warmer in color in this photo but it's definitely lighter/cool toned in person!
    Heidi W.

    Cross posting a review I wrote from when Jeong was at his last salon. See below. Most recent: I've been going to Jeong for the last 3-4 years and I've followed him to 3 separate locations. He is the only person that I will go to for my hair and I would rather turn into a mop puppet in order to wait for my next appointment than go somewhere else. Decode is a salon that Jeong recently opened himself and I'm so proud of him! Most recently (yesterday), I got my third balayage job done by him (after almost a year of quarantine hair) and I'm thrilled with how it came out! Originally, I was thinking of a darker look but he got me out of my comfort zone and we ultimately went with blonde balayage instead. I never thought I would be able to pull off a look this light before but was happy to be proven wrong thanks to Jeong! His staff and assistants are also very friendly and attentive. My comfort throughout the day was high priority and I was offered various snacks, coffee, wine, (and bonus: cake!) throughout the long day. I also had some great conversations to keep me entertained (they're also happy to not talk to you if that's what you prefer ). In summary, if you have any doubts about where to go next for your hair, I cannot speak enough praises about this place. I'm sure you will not be disappointed. Previous Review (08/29/2020): Jeong is an absolute master of color and style. I first discovered Jeong on Instagram ~3 years ago and I fell in love with his work. He's since done all my hair coloring, touch ups, and hair cuts. The first time Jeong colored my hair, we went for a gray balayage. It came out FLAWLESS. I used the purple shampoo he recommended for maintenance and I was getting compliments on my hair for even a year after despite not having the time to touch up my color professionally (sorry Jeong!). For my second hair coloring, I originally wanted to go for what I had gotten the first time but due to the earlier work and my inability to return for touch ups like I should have, the color was harder to achieve so we opted for a more natural brown balayage. It came out beautiful-- perfect for the summer! This time, I made sure to come back for touch ups. Now this review wouldn't be complete without me talking about haircuts. What? Haircuts? Seems a bit minuscule compared to the magic Jeong does with color. ABSOLUTELY NOT. Jeong is one of the most meticulous hair stylist I've ever had. His attention to detail is second to none. He will ensure every single strand of your hair is perfect before finishing up. As someone who goes to the hair salon maybe twice a year, I genuinely appreciate this diligence. I've since moved from Flushing to Westchester but unless I'm halfway across the world with no intention to return, I will always come back to Jeong for my hair.

    Before pic
    Syl S.

    I came to decode in flushing based on reviews and having gone to the one in Chinatown in the past. I haven't gone there in a few years though. I happen to be in Flushing and was in desperate need to a haircut and didn't want to trek to my usual spot in Chinatown in the rain. I called ahead to schedule a last minute appointment with Jeong. The salon is new and very clean. I got my hair washed immediately upon entering. I told jeong I want a trim and showed him a picture I took of myself about 2 months ago. I said I just want the same style. He said he would cut the length to around my clavicle (a bit longer when he showed me). I said that's fine but not shorter. He asked if I still wanted to keep my layers and I said yes. I noticed that he was taking a lot off but of course he starts in the back so I can't really tell until he gets to the front and at that point it's too late. He gave me a pretty significant change that I'm not pleased with at all. When he was done I said "you cut it too short" and he said "yes, I think it looks better this way". That's NOT ok. It's not what i told him to do and I didn't give him free reign to do whatever he likes. To add insult to injury, it cost $68. Their booking site shows $50+ for women's cut. My hair was not long to begin with so I don't think the upcharge is valid. It's way more than anywhere else in Queens and it is not what I told him to do. Will not be coming back.

    Beautiful cut with an underneath dye
    Jean K.

    Jeong and his team are amazing ! I absolutely love the way my hair came out , I have to admit I was a little nervous at the time because I've used the same hair dresses for years but Jeong came highly recommended and I left de code salon happier than ever with my hair!! I can't wait to go back and have my hair done again

    Grace W.

    Nice Modern salon, I loved the results. Perfect highlights for winter time. The whole process took about 5 hours. they do care about your hair so much and listen want do you want. Got the hair done with Davy. Highly recommend

    Gene T.

    I came across Jeong's Instagram, and I would definitely say I was lucky I did. I have been turned down by salons back home from bleaching my hair because "it is too damaged." However, Jeong reassured me and did wonders to my hair. The colors of the balayage came out just as I wanted, and my hair didn't dry out at all. The process took ~6 hours in total, so I would recommend you coming with a full stomach before getting a balayage. Everyone at Decode was very accommodating. They offered me water and coffee, and the music was great. Thank you so much!

    Hair coloring by Rex - pink w/ hints of blue, lavender & silver
    Lily W.

    I got my hair colored by Rex today and was inspired to write a review because I asked for something pretty complicated & he did an amazing job. In fact it was was undoubtedly the best hair coloring & experience I've ever had. I showed him a pic as inspiration and said to "something like this". He let me know his vision & we talked about what colors, etc, and he totally made magic happen. Rex and the staff at Decode were so patient the whole time and were so attentive. I never had to sit there twiddling my thumbs because they kept checking in on my hair. My pet peeve is unnecessary waiting. Also worth mentioning that the previous time I got my hair done, it was foilayage by Jeong and it grew out so nicely that I didn't even bother coloring my hair for like 3 years. It was in really good shape for today's project - Rex & Jeong are both great, thank you guys so much! I'll def be back to Decode for Rex.

    Side view of foilyage, toner, cut, and style.
    Jennifer O.

    Everyone, RUN don't walk to make an appointment here. Alph Qiu is the ONLY person I'll allow to touch my hair from now on. From haircuts to getting the perfect hair color, he's perfection. I've spent all my timing living in NYC to find someone I trust with my hair and I'm so happy I found Decode. Salon: The salon takes your temperature upon entering. They gave me an extra mask after mine broke, and offered water, tea, or coffee to sip while I waited. I felt very safe in terms of COVID protocols, and watched staff constantly sweep and clean up between clients. Hair color: Over the weekend, I came for a foilyage to fix the growth I had after I had one back in February with him. Considering the many months of growing, my roots and grown out hair didn't look that bad. I wanted to eventually go back to my natural hair color, and Alph knew exactly what I was thinking - except it came out even better. His foilyage is a balayage on steroids. It does take time, but so does perfection. Throughout the process, he explained the steps and his plans. Always, great communication. When I asked about maintenance and treatments he stressed that he did not want me to feel pressured into getting anything but did talk about the benefits of keratin and how it would actually impact my bleached hair. I think just knowing that he respects his clients is the cherry on top. I really trust him with my hair, but he's also fun to chat with! After the foilyage, he gave me a face-framing money piece to add a bit of drama and explained he was giving me a bit more dimension with his toner choice and an additional shadow root to blend my new hair growth with my new color. It turned out to be a very beautiful smoky, warm gray. Haircut: After toning and washing (of course, the best part is there shampoo ), he gave me a haircut to balance out a botched job I got somewhere else. He pointed out the areas he would fix. Let me tell you, his hair cutting skills shows he's a absolute artist! He does an amazing job with layers so the hair has movement and shape. Even with my haircut half done, there were other customers complimenting how beautiful it came out. Earlier, I even told another woman how beautiful her hair came out with another stylist, so really, you're in good hands. I could go on about how much I love my new hair, but I'll just leave photos so you can see for yourself!

    Xinlu W.

    Came with a picture for what I wanted, and Rex perfected the color so well! The green looks amazing either tied up or let down. Needless to say, I was very impressed with their skills and professionalism!

    Before. I send this picture to Mr. Q in the text consult so he knew my hair type and goals.

    Edit: Regarding the response below: 1) This review was for cutting my hair against my will and rough treatment of the hair - not the color result. Photos speak for themselves. Notice there is no mention of cutting my hair against my will. That was wrong. Any reasonable person in my position would be very upset. I would LOVE an explanation on why this was considered acceptable. Please do explain. Interesting I only received a direct response from the stylist to address my concerns once I posted a public review. Mr Q - if you "did your best with the information provided", I ask again: WHY DID YOU CUT MY HAIR INTO THIN STRIPS WHEN I REPEATEDLY SAID NO? 2) Notice there is no apology and no acknowledgment of taking ownership of a mistake. Nor is there an offer to help with a solution. I received a 50% refund after pushing for it. I would rather have my hair back. I would love to hear the "many ways" you have "accommodated" my devastation and traumatic hair experience. 3) Most of the points in this response are half truths or untrue - an attempt at gaslighting - but I do not wish to argue. I hope you will listen to your clients in the future and realize that "no" actually means "no" - particularly when repeatedly said - when a client does not want a cut. And please, NEVER cut a clients hair into thin narrow strips with rattail ends, unless they asked for this for some reason. You ruined my hair. 4) I'm apparently not the only one this happened to with Mr. Q. I've had someone direct message me with a similar negative experience and there is also a review with a similar thinning out cut that was not requested on Yelp under the salon's page. I have to live with the results of what this stylist did. I would need extensions to get back the same thickness I had before. I would like an APOLOGY and an EXPLANATION but I can see from the response below, this person has taken a different approach. While hair is meaningful, there are bigger things in life to focus on so I'm moving on. But I must say the lack of professionalism, kindness, genuine empathy, and owning up to wronging someone = disappointing. The chosen approach made a bad outcome, worse. Do better.

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    Jeong is very professional with his work and helped me decide what to do with my hair. 10/10 would go back and would recommend.

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    Review Highlights - Decode Salon - Flushing NY

    It was in really good shape for today's project - Rex & Jeong are both great, thank you guys so much!

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    I cannot express my gratitude for all the years of excellent service to this salon. They are…read morefabulous , knowledgeable and super professional. Hair styling , highlights or doing your roots . They are amazing !! This is the only salon that I've taken my children to and now as teenagers they won't let anyone touch their hair but Gertrudis . She is amazing !!!! Gertrudis provides an excellent experience Her staff is personable and professional Thank you for fantastic service Este salon es fabuloso Gertrudis es excellent en su trabajo y una completa professional Hemos estado usando sus servicos por muchos anos y Siempre salimos felices con nuestros estilos recortes y highlights Todo su personal es super servicial y professionales Míl gracias por ser extraordiarias es un trabajo . Siempre volveremos Marcella

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    3.9(32 reviews)
    0.5 miDowntown Flushing, Flushing

    The haircuts (with wash and blow dry) I usually get costs around $30-40, so a $70 wash, cut, dry is…read moreme deciding I want a little pamper treatment so I'll splurge a little. I walked in on a weekday and was given a spot immediately. Their store is very spacious with lockers for your personal items and they have a reclining chair for the hair washing station so it's not an ab workout to get on/off! Service and attentiveness is amazing here. Here comes the haircut part. I have really thick hair so even when I go for a trim, the hair cut can take almost an hour. My hairdresser was AJ - I told him what I wanted (2-3 inches trim) and he said he was only going to cut layers in the front and leave the back as is given how thick my hair is, it'll be too frizzy if he layers Sure. He was done with my haircut in 20 minutes, and as I got up to check I noticed multiple hair sticking out in odd places. He sat me down and went off snipping those off. I take off the apron and towel and recheck - there's still uneven areas, so he fixed it while I was standing. While he was "layering" the front of my hair, I told him I like my hair part on my left side. He said "you will have more volume if you switch parts to your right side" and proceeds to cut my hair with my hair parted on the right. I've never had my hair "layered" like this but the ENTIRE front section of my hair looks like it was just chopped off in a straight line (see picture) without a gradual shift in lengths. This review's saving grace is he did say if I had a problem with my haircut I can always come back and get it fixed. But unfortunately I don't have the time to go back and also not sure how they can fix this when it's already that short. So 5 stars for service and the rocket ship of a hair wash station, but hair cut was very much below my expectations for a $70 price tag.

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    Decode Salon - Flushing NY - hair - Updated June 2026

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