My review is solemnly on customer service and the free estimate I received. I'll write an update on…read moreactual work later. I requested a quote through Yelp and within a few minutes I got a reply from Ken, he said someone would call me the next day for a free estimate, and so next day I set that up. My estimate was scheduled for 10 AM in the morning, and I did get a call from Ken himself saying he was on his way, got to love communication and punctuality. Ken arrived gave me a free estimate and a pretty good lesson on grout, I learned a couple of things I had no idea about. He showed me some swatches on the grout colors and even did a sample on a small piece of my tile showing me what it would look like with the color I chose. I love this because not a lot of companies do this and it really helps on deciding what would look best, I'm a visual person so this was fantastic. He was probably in my home for 30 minutes tops and it was a fantastic free estimate. I look forward to doing business with them in the future and I would totally recommend this company 100%.

Ken and his team are absolutely the best experience I could have asked for. They did my floors and…read morebathroom 7-8 years ago and what a transformation. Tiles scrubbed, grout lines cleaned, stained and seals. Ken consistently comes to house and does an actual demo in his hands and knees and then the crew comes in and work diligently and professionally scrubbing and staining with great pride and hard work. We were on the fence to replace or cover with vinyl flooring and sanded at least $7,000. Keep up the great work. Every step in the process was communicated and performed as promised. Old school values and incredible results.

I was a little skeptical at first. But I gotta hand it to Jordan and his team. I let them do their…read morething without being up their ass and at the end of the day the floor was just as he told me it would be. Looking clean smooth and shiny. They refinished my 1950's Torazzo floor in 1 day. Didn't break anything and were respectful. He answered all my questions and delivered ok his promise. And at a price no one could beat.

My grout restoration is complete and I could not be happier. The previous grout was very dirty and…read moredark (almost black in some areas). Here is a picture of my light beige tile with the newly restored grout. Jordan and team were great. The job took about 8 hours total over 2 days, 2 bathrooms, kitchen, living room and hallway all restored.

Quality customer service from owner I was very satisfied…read more Prompt replies and professional work. I will use them again

I highly recommend Universal Tile for all of your tile and grout cleaning and grout color sealing…read moreneeds. I've used their services in the past and will absolutely continue to do so in the future. Daphne is a pleasure to work with, and Juan is an exceptional technician. He actually performed my original service with Universal 10 years ago! This time, he was joined by his partner Jonathan, who also did an outstanding job. They are extremely careful when moving furniture and truly meticulous with every detail. Customer satisfaction is clearly a top priority with Juan and Jonathan Cleaning and restoring your tile floors is far more cost-effective than replacing them, yet it leaves your home feeling brand new. Their pricing is honest, their service is professional, and they are prompt and reliable.

They said they will be here at 10am and they were. They said they will finish at 3 and they did…read more They promised to restore the marble floor to its (almost) original shine and they did. They said they will take care of the furniture and move it back and forth and they did. They said they will clean the grout and they did. What else could you ask from a cleaning service? Highly recommended!

Very highly recommend! We had our porcelain tile and marble floors cleaned and our floors look…read morebrand new! Before the cleaning our porcelain tile had "haze" which made the tile appear a tad cloudy or spotty. After the "haze-remover" the porcelain tile now has a smooth surface and my grout is clean like new. For the marble floors we had those cleaned, polished, and resealed and wow even the urine stains in kid's bathroom are completely gone (see pic). Lior and his team are very professional, skilled, and courteous with your furniture. If you're like me, very particular with your furniture and belongs you don't have to worry about hiring them. They are gentle with your stuff but tough on the grime!

Great service! on time, reasonably priced, and even moved all the furniture to get the hard to…read morereach spots. Definitely recommend.

Super grateful for their quick correspondence and affordable prices. With a pet and a toddler…read moreniece, our carpet got really stained. They came out and were extremely diligent in removing those deeply embedded stains. All 4 bedrooms were done in 2 hours and I'm very satisfied with the job they did

Very professional and quick response time!!! Spoke with Craig - They are honest and transparent,…read morehighly recommend!!

Right on time!! Looked professional with matching shirts. Would have liked them to take a little…read morelonger with several passes. Whole time in the house was 47 minutes but the price was right. Overall I am satisfied.

I have 7 year old limestone floors that were showing signs of age. I got several bids and Denise…read morewas so pleasant and the price was very competitive. It was also comforting to know that this was a local family owned and operated business. The crew showed up on time and were exceptionally professional (covid-safe) and respectful of my home. After a very long day I thought the job was complete. My floors looked exactly as they did 7 years ago when they were installed, sealed and polished. There were some subtle shading differences that my original builder and floor installer said I had to accept because this was a porous natural stone. I bought their explanation 7 years ago. To my surprise, Kevin said he was coming back to finish the floors in the morning and when done there would be no subtle shading differences. The next day he spent 2 hours using very fine steel wool to buff the floors to an amazingly pristine finish. I don't give praise easily but this family owned business is great. Give them your business and you will not be disappointed.

A 2-man team came in last Friday to fill holes in and refinish my marble floors in the first floor…read moreof my townhouse (approx 1,000 sq ft) and I am absolutely blown away by the results. The floors look like new! They showed up early (8:30am) and didn't leave until after 5:30pm. They were meticulous in their preparation and protection of furniture and baseboards. They took care of moving furniture, rugs, etc. and put everything back in the exact same place as before. Very professional and good value for the money. I used another marble restoration company three years ago and they were nowhere near as detail oriented. These guys are the best!

We chose Florida Bathtub Refinishing to repaint our old walk in shower after seeing this was the…read morehighest and most rated company on Yelp and all 1,400 reviews on Google were 5 stars. When we first contacted them with my cell on their main line, I received a text back right away from their cell and we started texting back and forth from there. I sent pics and dimensions of my walk in shower and the manager gave me a quote and time till completion shortly after. We decided to book the job and their team was readily available. On day of the job, Daniel arrived exactly on time, was very polite and extremely knowledgable of the job. He was very careful and did the job perfectly and within the quoted time. They gave us a 5 year warranty and also mentioned exactly what product to use to help maintain the shower's cleanliness and keep it damage free for a long lasting result. The original price they gave us was excellent and they stuck to it after the job was complete, we paid by Zelle without issues. After all, we are happy to have chosen this company as it saved a lot of money by painting old tiles instead of changing them which would have cost 10x the price, or thousands of dollars. The company lives up to it's 5-star status and I'd recommend them to friends, family and readers of this review.

Reached out in late October for an estimate and appointment to refinish a basic tub, no response…read more Reached back out in December and got email asking for more info and pics as possible. Replied almost immediately and got no response again. Business must be overwhelming and my request failed to meet their help. Cannot recommend and would not suggest business to others. Hope your results vary ....

Highly recommend. Prompt and courteous. Very professional. Did a great job cleaning our carpets…read moreand tile. Very reasonable price. Highly recommend.

Jay cleaned my white tile floors perfectly. He was efficient, and very helpful with moving some…read morethings I could not. Will definitely use him again and suggest using this company !!!