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Deco Creative Balloons

5.0 (1 review)
Open • 8:00 am - 8:00 pm

Services - Deco Creative Balloons

Balloon services

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4 years ago

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Juana Q.

Awww Thank you very much, I am very happy that you loved my work.

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(5 reviews)

Scottsdale, Ashburn

If I could rate a company negative stars, this would be the company I'd do it for. I normally never…read morecomplain or go to the extent of writing reviews but this company is extremely unprofessional. I had ordered 36" inch balloon characters from this company for my daughter's 1st birthday party. I bought 2 pack of 4 characters, which in total is 8 character balloons. The day of the event 5 out of the 8 balloons had holes in them. I attempted to see if the holes were fixable and they were not. I contacted the company the day of in hopes of some type of compensation whether it'd be sending a new pack of character balloons or half of a refund. I spent a total of $140 just to be able to use 3 balloons. The company was so rude and stated because I was the first ever customer to complain and that they didn't know how i handled the balloons they couldn't help me. They said they would email their supplier to see what they could do for me but nothing was guaranteed because they were just resellers. I had taken video evidence of the balloons not being able to hold the air. I called both banks of mine to dispute the transactions since the company wanted to be nasty and I do not regret it. This is the nice warming emails i received from Lucy's nasty self. Accusing one of stealing after being shown proof is diabolical. $140 for 3 balloons? God will handle the unjust and the evil.

Ordered 6 mylar balloons April 2nd for my granddaughters 1st birthday on April 20th. I messaged…read morecompany yesterday asking if they would arrive by the 19th since I had no update on the order...all I got back was a reply that stated "Hopefully" Lucy is very rude, unprofessional and lacks caring for customers. When I asked for a refund, she stated I couldn't have one since my order shipped out...once I stated I didn't receive an email with info she created a tracking number and said here's your tracking number so if I need anything else contact usps. Funny thing is when I tracked package usps said label was created but has yet to receive package on their end. Seems to me that Lucy is a game player...I do not recommend this company to anyone

Deco Creative Balloons - balloonservices - Updated May 2026

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