I would go lower. This is not acceptable. I was in the program for over 8 weeks before I started asking questions. They have lied at every turn. They take what you owe and set up a payment plan. Then they have you transfer that money to them. They tell you the money is going toward your loan balance, but it is not. After about 6 weeks, they set you up with a licensed MNP LIT (do this yourself from the start). Then they ask for another fee. In my case, it was another $400. They also shared my information with multiple companies. The licensed MNP takes your $17,500 loan and turns it into $22,500 over 60 months with no interest, so your payments are roughly cut in half. However, the licensed MNP knows nothing about the biweekly payments you were making to DebtSolvers, which were supposed to go toward your loan. When you ask for a refund, they say they cannot issue one because "the work has been done." However, at no point did they contact Easy Financial in the 8 weeks I was with them, even after telling me to put a stop payment in place. DO NOT DO THIS. Call your lender and ask for a deferral instead. That way, your payments stop and interest is handled properly. Interest continues to build, even if DebtSolvers says it doesn't. I am now four payments behind at 39.9% interest because I trusted these people. If the money I paid was supposed to go toward my loan, then why can't it be refunded? It should still be available. They used the funds for something we did not agree to. It was supposed to go directly toward my loan balance. Please do not give them any money. They are basically just a retainer that sends you to MNP, and it will cost you thousands of dollars. Please contact me or read other 1-star reviews. Go directly to an MNP in your area. They are the best way to deal with this situation. It will be painful--there is no "get out of jail free" card when it comes to debt. I started this program on December 16, 2025, and stopped on February 12, 2026. In nearly two months, they did not complete Action 1 or Action 2. See the attached pictures. read more

Same thing - tell me one thing and told for sure that it isn't a proposal but a trustee ends up calling me. Been two weeks now with them promising to do what was originally said but now they won't even answer the phone. read more

These guys are dishonest - they will flat out lie about what it is they are offering. They tell you they can consolidate your debt and barely touch your credit rating. Then, they sell your name to a trustee for a consumer proposal (which will drop your credit score immensely). All this for about $2000 paid to them. Save the bother and call a trustee yourself! read more