They did full mouth xray without knowing if I was covered. "We assume you're covered, if ins…read moredoesn't cover we'll lyk" when I questioned it and wanted to call my ins, they changed from, "your ins didn't have an exact date of service ", to, we just spoke to them and have confirmed your exact previous date of service. Then, due to a 5-10 minute delay, they say we can't do your clea today because of lost time. So I'm still without a dentist or cleaning. Yea great service. Thanks alot

New patient and was able to be seen at a perfect time within 2 days of calling. My hubby the next…read moreday. Office is pretty, clean, and there was a cute spot/nook for children to sit and play a little bit. In and out in less than an hour for an annual cleaning and X-ray. I was a year overdo. The hygienist (?) was just the right amount of professional and personable. Loved how the Dentist explained throughout and had a soothing voice. They worked well together recording details. Love the goodie bag :-) AND they are less than a mile from my home. I'm back on track and will see them in 6 months. I'm used to an X-ray vest during, but didn't get. Maybe things have changed. I'll ask next time. I heard this a woman-owned business (the Dentist) from the hygienist.

The DDS office is so professional! All the latest tools of the trade are readily available. Highly…read moresuggest them!

VERY EXPENSIVE - ask for the cost BEFORE you have your work done. They don't tell you ahead of time…read moreand then it's sticker shock. They also don't tell you whether or not they take your insurance until after the procedure is done. They don't call you back and don't answer emails. Some of the front desk team is rude. Doctor was good as well as the hygienist but that doesn't make up for the rest!

Had the best experience with a very professional staff and Doctor. Had my first visit and I admit…read moreI hesitate to go to the dentist. Dr Brigman and Marisol were very professional and made me feel at ease and kept me well informed with what was being done. I have a new dentist office now - Helotes Family Dentistry!

I highly recommend Helotes Family Dentistry. Who likes going to the dentist? No one. But Dr…read more Bregman is a cool guy, and his offices have crazy technology so I usually look forward to it. He has LCD screens above each patient chair that either show nice calming scenery, a movie (to distract kiddos) and is also used to show your xrays instead of looking at negatives on a light box. You sign in on a computer, and almost everything you do there is automated in some way. He is like the dentist of the future!

My girl had her wisdom teeth removed (All 4) and it was a great experience, answered all post op…read morequestions over the phone

I scheduled a consultation with them and my appointment got moved 3 times to two different…read morelocations before I was even able to be seen! Then, I get a call and text from the office manager asking who scheduled me because they gave me the wrong information! This business was just very unprofessional from my experience. I just canceled my appointment altogether and went elsewhere.

The women try hard and work great. They are kind and courteous. The 2 men who are brand new are…read morelikely not from Texas at all because they were not very nice at all. Gangs of New York style doctors. I am a Texan who went to this business as a child growing up and then my doctors retired. I recently found a WOMAN who has been a dentist for over 25 years who was nice to me. She just gave me a night guard and sent me on my way. These doctors want us to pay them lots of money and they dont actually want to save your teeth. I know that because the doctors that used to work at this place named Lutrell and Gomillion told me dentists like to have you with bad teeth so they can make money. Don't trust dentist, vets and doctors always. Especially when they are mean to you and don't care about you at all. Like these men acted randomly towards me. As a mom and as a lady? I have never felt such disgusted and disdain as both of these dentist acted towards me just for being late driving in to an appointment. I was shocked the ladies working there for 20 years did not get vacations and bonuses. If the men took over that office go ask them if they got anything for Christmas the first 3 years. Instead of vacations they didn't get anything and I asked them. I asked the short doctor if he gave them anything there is a photo right there of the employees in Hawaii and my previous doctor did that. He said oh maybe we should do something- this was 3 years into their takeover. I have a great woman who has been doing teeth for as long as Gomillion and Luttrel and literally went to high school with their employees. I had my child and my mom's birthday and frankly they could have just said nice words. But only those who are nice and have nice people skills are capable of doing that. It's a gift to a few and a skill learned by many. It's odd when they are not my boss & they can't even care for their own employees openly and brag about it to me at all. Never artificially written. Written by me after getting great care from a 25 year long dentist who was professional kind and wanted their patients to morally and ethically be ok. I think a long time ago they could have literally called and said I'm sorry you felt that way but maybe their mom and dad never taught them to have any manners at all? Who knows. Do better men. Have a great day yall.

Best view of any dentist office in the state of Texas! Boerne Dental Center is worth checking out…read moreif you're in the market for a dentist. The front desk staff, Lynett (my dental hygienist), and Dr. Simpson were all top tier and made it an awesome experience.

They are absolutely amazing here, I've been coming for almost 7 years. I wouldn't even think of…read moregoing any where else while we live in this area. Even when our insurance stopped covering this particular location (so weird too don't even get me started on insurance) we instead bought into their membership plan and just don't use dental insurance anymore. It's SUPER affordable and worth it for the level of service and quality.

I came in for my six month cleaning and I was a bit concerned about some discoloration on a few of…read moremy teeth. The hygienist Brianna did an amazing job and brighten my teeth once again! The entire staff is amazing!

I haven't been to a dentist since before COVID. The last couple of dentists i went to were not…read morepleasant experiences and they caused some pain because they wouldn't listen. Understandably I have some anxiety with people poking around in my mouth now, but everyone there put me at ease. They were aware of the redhead gene that makes you resistant to anesthesia, caught some stuff that my previous dentists ignored, and all around it was a wonderful experience. The only thing that was missing was the lollipop you get at the end for being good, but considering this wasn't a pediatric dentist, I can forgive them.

I am very disappointed that this is yet another dentist office that will not listen to a patient. I…read morehave a very small mouth and I told the person that the usual adult film holders for dental X-rays would not fit in my mouth. She jammed one in anyhow and I told her, gagging, that it was too big She was about to jam it into my mouth again when I just left. I have a narrow mouth and a huge torus on the bottom right and adult sized bite wing holders will not fit in my mouth. The told me that they were not going to take a full set of X-rays because insurance would not cover it. So insurance is dictating my care? If you want care, this is not the office for you.

Dr. Staes is truly the best dentist! From the moment you…read morewalk in, the entire team is friendly, professional, and caring. Dr. Staes takes the time to listen, explain everything clearly, and makes you feel comfortable throughout your visit. The quality is outstanding, and you can tell that he genuinely cares about his patients. I highly recommend Dr. Staes to anyone looking for an excellent dentist and a great overall experience!

Went in to get checked for a cracked tooth after various failed attempts at another Dentist office…read more I had a really great experience at Villa Dental. From the very first phone call, their customer service was amazing friendly, helpful, and efficient. When I arrived for my appointment, everything continued to go smoothly. The staff was kind, patient, and made me feel comfortable right away. I didn't have to wait long at all, which I really appreciated. The dentist took the time to go over everything with me and worked together with me to come up with a plan that made sense. The whole process felt easy and stress-free. Overall, it was such an effortless experience, and I'm really glad I chose this office. I would definitely recommend them to anyone looking for quality care and great service.

My experience with this group has been one of the most frustrating, time consuming and…read moreuncomfortable experience in my life. I would not recommend. They botched a procedure and the repeated issues since have not been remedied. I thought continuing to go back since it is the same issue with where it occurred was a good idea, but not so much. I paid for the initial procedure and never asked for a refund, even paid for the first couple of fixes, after a while I didn't see how I or my insurance should be responsible to pay for fixes on something that was their doing. Yet their front offices staff argues and attempt to continue to bill, without consulting the dr. Look elsewhere for your dental work.

I don't typically leave negative reviews, but I feel this experience should be shared…read more I came in for a scheduled cleaning and filling appointment and was later informed the filling would actually require a root canal. The hygienist rescheduled my cleaning so I would not have to wait an extended period after the treatment plan changed. At checkout, the front desk told me the hygienist was not allowed to make that change and that I would be charged a same-day cancellation fee. When I questioned this, I was called argumentative and was refused the opportunity to speak with a manager or someone else in the office. Another patient in the lobby overheard the conversation and made a comment that I had done nothing wrong and the girl treated her similarly. I completed the patient survey and requested a call back to discuss my concerns, but never received a response. I ultimately decided to get a second opinion, and I'm glad I did, as another issue was identified that had not been brought to my attention during my visit. The combination of poor communication, lack of follow-up, and concerns about my overall experience is extremely disappointing. I hope the office takes this feedback seriously and works to improve the patient experience moving forward.

Let's face it, no one visits the dentist without a certain amount of trepidation. And no one visits…read morean oral surgeon without an increased amount of concern. This was certainly my case as I approached a visit to Doctor Ryan Leonhart knowing I had to have two teeth removed. However, from the moment I stepped through the door, everyone, from the office staff to the technicians to Dr. Leonhart himself, did everything humanly possible to put me at ease. I was treated with patience, kindness, and understanding every step of my visit. The office staff was cordial and efficient, and they explained my procedure and the costs involved thoroughly. The nurses were calming and comforting and went out of their way to make me feel at ease. And Dr. Leonhart himself was a model of what a physician's bedside manner should be. I can honestly say that I don't think that a visit to an oral surgeon could be any less stressful or pain-free than this one. The professionalism of everyone involved was unparalleled in my experience, as was their kindness and concern. Dr. Leonhart even personally called me later that evening to inquire about my welfare. I would give him and South Texas Oral Surgery six stars if it were possible.

We had a wonderful experience with South Texas Oral Surgery. I called at the last minute because my…read moreson was in pain from his wisdom teeth, and they went above and beyond to get him seen and scheduled for surgery the very next morning. Tomoko, our surgical tech, was amazing and made sure we understood every step of the process. The front desk staff were friendly and welcoming, and the surgeon was thorough, compassionate, and had an excellent bedside manner. We are so grateful for the exceptional care and highly recommend this office!