Paul Davis did a wonderful job. Tia and Torion make an excellent team and Roger who laid the new…read moreflooring deserves 10+ stars. Thank you for all you do

Surprise! Paul Davis was paid the money they were owed by the people who owed them the money and…read morethat wasn't me. Paul Davis bothered to work as diligently to collect money from the insurance as hard as they worked on making preparations to sue me, they may have been able to do what I did. I'm responsible for Paul Davis getting the money they so ineptly did not acquire a contract in writing when accepting a verbal "yes" from the manager of my insurance. claim! You're welcome Paul Davis.... And thank you for the threats, the holding hostage of my property, and the horrible communication of your intent that you would hold me responsible for your employee getting my home without proper documentation to do so. Then, holding me responsible for not getting that proper documentation and sending me notification of having to pay a bill that the insurance was supposed to have approved per all the text you sent me, which is the only reason I said OK. However, I'm still left in my predicament because my home is gutted, I'm still having to deal with the horrible insurance company. My choice of insurance companies is not anyone's fault but my own; however, I would rather have a place to live in a pot to pee in rather than me stuck homeless like I'm gonna be and I do fully blame this company for being in my situation. Thank God, I was able to stop their lawsuit since I was able to get WSOC TV channel 9's investigative reporter to help me in getting those funds for Paul Davis since their employees don't know how to get appropriate documentation prior to gutting someone's home, or at least my home! I will be getting my storage out of their control as soon as possible. Through this, I learned that they we're going to have me pay to have my storage returned to me, but didn't bother to let me know. It had already been paid for them to bring my storage to me or so it appears in the estimates I read through after educating myself extensively on this entire process. I really don't appreciate feeling as though things have not been provided to me in honesty and that is how I am left in complete understanding unfortunately!

Great work on a water and mildew cleanup of the basement of a rental property for us. The pricing…read morewas right and the service was prompt and accurate. They were quick to complete and follow up after the service was done. I would highly recommend the folks at Servpro for any water and restoration projects that you might have.

These guys did a great job on our carpets. We have a large amount of carpet on one story of the…read morehouse, and berber in the basement. They did a great job with the carpet. The few stains we had are gone. They did more than they promised with the berber, but apparently it's really difficult to clean. We were mostly concerned about getting all the dog hairs out of it, so they used their powerful vacuum on it. They cleaned the rooms in a logical order. They left the carpets not too wet, so it was easy enough to walk on them. They were extra careful with my great-grandmother's dining set. I was altogether impressed, and impressed by what seemed to be a pretty low price! They even paused for a while because I had to have the cable guy there at the same time. Great Price. Excellent customer service. Would definitely recommend them to anyone cleaning carpets.

Jeffrey and his dad came out for an estimate. Knowledgeable and professional. We agreed upon a fair…read moreprice. They came the next day and did the work and did a great job. Highly recommend.

I had one tree removal from my back yard and Jeff Tree Service came to do the job. He came to my…read moreresidence on time, did the work proficiently & clean up & completed the cleanup in less than 2 hours! They are professionals and I would hire them again if the need arise! All the good attributes of business persons is very important. I trusted them to do a great job, and when they were done, they didn't disappoint. They were competent, respectful, hardworking & reasonable. Thx again! Patsy R.

My dishwasher caused flooding and water damage to kitchen floor and carpet in den. I was impressed…read morewith thoroughness of the technician, and his politeness as he worked to resolve my problem. I would recommend this company.

From the owner: 911 Restoration of Triad is a full-scale water damage cleanup restoration company offering you…read morepeace of mind after a disaster. We provide water damage restoration, sanitization, mold removal, fire & smoke damage, reconstruction and everything in between with 24/7 availability. Take precautionary actions during the coronavirus. Our techs are trained to sanitize and clean your property with disinfection solutions and follow CDC and EPA protocols. Disasters can happen anytime due to pipe bursts, flood damage, roof leaks, storm damage or other water damage-related emergencies. Fortunately, our IICRC-certified techs will rapidly respond within 45 minutes to handle any water related emergency and help minimize damage.

Unbeknownst to me, while watering my grass, I was inadvertently watering the inside of my house. A…read morepipe burst and for about 40 minutes almost every floor in my house was covered! STOP was here within 30 minutes of me calling. They worked quickly with the utmost of professionalism. The project manager, Charlie, was amazing. He kept me abreast of every move they were making. Today, they finally removed the drying machines, and they will return after repairs to put all my furniture back in place. I'm very pleased with STOP and would contact them again if I had to (let hope not!!)

Two out of two contractors were very sassy and rude; owner proved to be dishonest. Do not use!read more

We came home from a weekend away to water pouring out of house. It was scary and traumatic. Clayton…read moreled the effort that did a great job of getting there right away and addressing the problem. From there, Jason was the point person for our house, and his team did a great job of showing up each day and getting the clean up taken care of. I did take off 1 star because once cleanup was done, we had some issues getting some final things taken care of. It wasn't until Clayton came back from an out-of-town project that he was able to help us, but he did the next day. Make sure to ask for Clayton - he literally saved us during this whole process.

I'm very disappointed with my experience with Servpro. While the work was technically completed,…read morethe communication throughout the process was extremely poor. There was a complete lack of transparency, and at one point the crew disappeared for nearly two weeks with no work being done and no explanation provided. It was extremely frustrating trying to get updates, as calls and messages often went unanswered. In addition to the communication issues, the final result reflected subpar craftsmanship. The quality of the work did not meet reasonable expectations, and several details appeared rushed or overlooked. For a company that promotes itself as professional and dependable, this experience fell far short of expectations. Overall, I would not recommend Servpro due to the lack of communication, unexplained delays, and below-average quality of the finished work.

Awesome service Prompt and friendly…read moreThank you Earl and the guys really took a load off my mind

Earl got in touch with me within a few hours of my post that I needed help. he was out that day…read moreand found and emptied the tank. He and his helper were very polite and easy to work with. They found a crushed pipe and came back out the next day to lay new pipe and fix the whole thing. They were polite, helpful and friendly. Would definitely recommend!!