I have been here twice now, once with each of my children. The customer service here is excellent and the lobby is quiet and comfortable. We were referred here by our orthodontist and it has been easy each time. They do a great job with the kids and clearly are very efficient for the orthodontists. We have not had to wait either time, but have been taken right back. I waited in the waiting room and could easily hear my kids talking with the technician, which is really nice for us worrywart parents peace of mind. I admit I have a problem with worrying, but I'm working on it. All in all, I highly recommend DDI. read more