I called in for an oven problem and the technician came to work on the oven problem. He fixed it…read moreand when I paid him via Zelle, he said he would have someone email me a paid invoice. I gave him my email. I never received it. Otherwise I would have given them a 5 star review. Updated 10/26/2026, they have emailed me the paid invoice. The review was revised to give them five stars.

I called them on 10/26 because my refrigerator is having problems. They said they'd be there…read morebetween 2 and 4 that day. Great. I made the appointment. When no one contacted me by quarter to 4, I knew something was up. I called the company and asked the ETA. The lady on the phone said the tech was on his way. Ok, no problem. They never showed up. I've got a party on Halloween and no fridge. I contacted this 5-star company and was told they'd be out that day. They decided to let me down. Now I've lost a day and hope I can find someone to fix my fridge. Not cool, Poweron Appliance Repair.

Great service. We had an issue with our Miele freezer and they were able to get it fixed promptly.read more

I have a Bosch washing machine that is 10 years old. It started leaking. I called some other…read moreproviders but they were not able to send anyone for 2 weeks. Luckily, I called Fast Seven and they immediately answered. Rick was my technician. He came to my house and performed a free diagnostic session in which he found the source of the leak. He quoted me the price for the replacement part and repair. I agreed to it and then he returned about a week later to make the repair. Rick was highly professional and communicated promptly over text and calls as needed.

Exceptional experience, f'real!…read more Had a Sumasung washer that wasn't draining -- Eduard fixed it in less than a minute, with a expert "thwap" in the right spot! I mentioned I had another issue with my A/C -- no kidding that was another 30 second fix! He doubled checked the washer fix, while I settled up on venmo Whole thing was done in less that 15 minutes -- super reasonable prices -- incredible efficiency + friendliness. I'm not usually a "multiple exclamation point" kind of person -- but Eduard rocks!!

Initial contact is very timely. Appreciate that. They were able to get out to the location for a…read morecheck on a refrigerator not cooling pretty quickly. They were upfront about the price, and provided 2hr window. Communication was good until it was not. There was some over promising and under delivering. I found myself feeling a bit like a pest because I was not being given updates as promised throughout the process Ultimately I found out 4 business days after the initial consultation what exactly was wrong. There was also some miscommunication between the office and tech about payment. I had them go to a location I was not physically at. Ultimately it was repaired satisfactorily but not without some frustration. I'd give a 3.5 star but can't give 1/2 on here.

Pacific Coast Appliance Repair was great. Henrick and Vlad came to my home on time as scheduled…read more Evaluated the issue with my dryer. (It wouldn't turn off). Unfortunately the dryer was old and there was not a replacement computer board, they offered to send my existing computer board for repair. I was worried about the time it would take, but it just took a couple of days. They came right back and installed it very quickly. They evaluated the problem on a Friday and they've returned on Monday with the fixed board. There is a three month parts and labor warranty that comes with the service. They were solution, oriented, and problem solvers. They were very respectful of my space. And they were neat and tidy. Also very friendly. I would highly recommend this company. I had a great experience.

I have a broken dishwasher, I called them. They say it's an $85 diagnostic fee…read more I said OK please come take a look. Guy arrives, he's not in my house for a minute, maybe 30 seconds. He says I should get a new dishwasher, not worth repairing. Leaves. I'm left with $85 to pay. WTF is that?

There's a reason why 1st Appliance Repair has all 5* reviews, and I am adding another one…read more Knowledgeable, professional, honest - I am very happy that I chose 1st Appliance Repair when searching Yelp for repairs for my washer and dryer. Another plus, my tech, Robert (excellent!) texted me with an ETA prior to his arrival. I could not be more pleased with the service I received. I highly recommend 1st Appliance Repair and I will call them should I need further appliance repair.

I had a washer and dryer I needed to have repaired. Unfortunately the repair technician told me the…read morewasher had a broken transmission and motor and that it would cost more to fix than to get a new one. I was thankful he was honest and didn't have me pay a fortune. The dryer required disassembly but he was able to put it back together and fix the problem. Their cost was $99 to come out and that was applied to the cost of fixing the problem. I will definitely call again if I need an appliance repair.

They were super quick to respond, quick to get out here, quick to diagnose. Unfortunately it was a…read morecatastrophic failure of my fridge. I'm still investigating what I'm going to do next but they made the pain of losing a fridge easier. The technician was super kind and even went out of his way to help me shift some things around to cope with the dying fridge. Whatever I decide to do with the fridge, this is going to be the company I'm going to have do it.

Serg did a great job. He worked quickly, efficiently, and he had parts on hand that allowed us to…read moreget the job done on the spot. Every other repairman that came for other jobs had to order parts. I had to wait weeks for them to come in... it wasn't worth it. Watching him work to solve the problems was cool, since I have been fixing the machine myself. When the problems that came up that I couldn't fix, I was able to see that he had skill sets that you get from good training and experience.

Outstanding business - small business owner - who's quick and honest - great turnaround time - he…read moreshould be your first call for any appliance issues in Santa Monica AND Los Angeles - he's a maestro

I don't leave many reviews, but Mark was one of the best service professionals we have worked with…read more He responded quickly, fixed our Viking fridge immediately (gave us options) and was very reasonable and kind. It's really hard to find trustworthy people. This is a company that we will definitely keep on speed dial. (I just hope they don't get too busy after positive reviews!)

Got my appointment for the day after my machine broke. The customer support and repairman were all…read morevery knowledgeable and professional. The repairman was on time, communicated effectively and fixed our machine. I was very pleased with this company. I would use them again and would refer them to friends and family. Thank you

We had a service guy look at our dishwasher and he didn't provide any codes to validate his…read moreassessment. It makes me discount his diagnosis. I simply asked what code was he seeing that shows dead control board and I didn't get an answer. I don't feel like we had a thorough service check for $120. We will use another company going forward.

Our 2 year old fridge was not cooling and I sent out a bunch of requests for quotes through Yelp…read more Joe replied "may not need repair." I called him back at 11pm - and he took my call. Apparently, a defrost cycle (which Joe explained to me could be performed with the help of the repair manual) is enough to remove an ice block that was impeding our evaporator fan. Joe was so honest he just explained it over the phone and didn't charge anything. No wonder this guy has all 5 stars. Thanks Joe!

Our Samsung washer (less than 5 years old) was giving an error code of "Ur" and I called Joe and he…read moreimmediately asked a bunch of questions to try and help me troubleshoot over the phone! When it was determined that I did in fact need him to come and do the work, he came within a couple of hours. It was pouring down rain in LA on a Sunday! He's honest and trustworthy. Definitely recommend!! He had to order some parts, but made sure we would still be able to use the washer in the meantime. Then a week later, he came and replaced the parts and it is working like new!! Joe's awesome.

I had an excellent experience with West HVAC & Appliance Repair, especially Ivan and Alex. My air…read moreconditioning went out right in the middle of a crazy heat wave, and they came out and got the job done efficiently and professionally. It was 90+ degrees outside, and they were up on the roof working on the AC unit in that heat, yet they never complained and stayed focused on getting everything fixed. I was incredibly grateful for their hard work, especially knowing how brutal those conditions were. I had dealt with other companies before choosing West, and I felt the most comfortable with them from the beginning. Ivan and Alex did a great job, were efficient, professional, and clearly knew what they were doing. I would absolutely hire West again and would highly recommend them to anyone who needs HVAC work. Hopefully I won't have to call them again anytime soon, lol -- but if I do, I know exactly who I'm calling! Thank you, Ivan and Alex, for getting my AC back up and running when I needed it most. I really appreciate you both.

Fantastic service! They fixed both my refrigerator and my HVAC system quickly and professionally…read more Extremely knowledgeable, punctual, and clean work. Highly recommend West Appliance Service!