Do Business at your Own Risk
I paid for services and documentation from Dblitd and unfortunately received faulty documentation. I attempted to resolve the issue for approximately three months through email, text, and phone calls, but the business owner did not respond.
I eventually called from a secondary phone number, and the owner answered but initially acted as though he did not know who I was. After I explained our long-standing client relationship, he acknowledged the business relationship and advised me that I would receive a refund by Friday. I had paid for the services through Cash App that Monday.
Friday came and went, and I still have not received the refund. The owner is once again unreachable. 3 months have now passed.
Potential clients, please be aware. Mistakes can happen in any business, but what matters is accountability and how the issue is handled. In my experience, I was unable to get a resolution, a corrected product, or a refund despite repeated attempts to communicate.
After doing business with this company for a decade , this experience has been extremely disheartening. Losing a long time client over $300 makes absolutely no sense to me. Maybe he needed it more than i did. :/ read more