A kind lady who usually works days checked me in around 1:30am. She was very cheerful considering…read morethe time. I had a trailer and she walked around the bldg and showed me where I could park. Affordable room too. My only complaint is the room had a funny smell and there was a part of the room that smelled like urine (I do have a strong sense of smell).

Room 215: We arrived to find the door ajar. Nice bed and shower; it looks clean. The carpet is not…read morevery clean based on its smell and the fact my feet got dirty walking on it. The room temperature never did get cool. Also, we killed three cockroaches. The little refrigerator froze items inside--we didn't realize the setting was too high (?) until the next morning. Cleaning lady was nice to let us check out 20 minutes late. The price is good.

We stayed two nights there and was impressed with all the amenities for such a low price ($60 a…read morenight). The room was very nice, mattress looked questionable but it slept fine. The hot breakfast was nice and sufficient to get us started for the day. We enjoyed the pool. It is located near interstate 64. No elevator though to carry heavy luggage to your room. But wow! the price, it would be difficult to get all that for $60 a night!

Place goes by name of The inn at Grayson…read more Beds ok. Breakfast was Sausage (tasted old), hash browns, which were heavily salted and peppered, biscuits and Sausage gravy, all Luke warm. Cold cereal, waffle machine (mix was too watery causing waffle to not cook through), and nearly frozen hard boiled eggs. Pastries looked old, bagels were good, and coffee that was just warm. No fruit of any kind. Coffee is poured into cold pump serving containers that cause it to be only warm even if you get it as soon as it comes out. Hot water should be used to heat the dispenser before coffee is added. Pool is down, will be until June, but it is still advertised as having an indoor pool. What is the point if it is going to be closed for months? Breakfast not served until 6, not one minute earlier. Forget it if you like to get an early start. Cannot even get a bowl of cereal or slice of bread/pastries. In fact the door is locked so cannot even sit at a table to play a game or have a cup of barely warm coffee. My wife and I used to love this place. We won't be back.

I'm giving Super 8 Motel 5 stars bc of their customer service. The place is older and nothing…read morefancy, but it was clean and the customer service was great. I asked for a new room bc of the noise in the room above me. Brandi immediately found me a new room. She also adjusted my bill to reflect lower price of second room without me having to ask. Later in the evening she came to my room when I was having trouble with my tv, Thank, Brandi!!!!

Bedbugs and room not clean. Ok, they are renovating, but seriously, tons of paint drips and plaster…read moredust I could overlook but not the dirt, trash, and bedbugs! Do not stay here!

If we could give it a zero it would happen! Made reservations due to coming down to visit from…read moreMichigan. I requested a room with a jacuzzi tub. I needed the room for 2 nights. No problem my card was ran I paid and upon arrival checked in. Reception area was the first clue upon checking in I was told I did not have a reseevasion. So I presented my email receipt. Hang on let me check again. Ok here ya go. So I asked if I could get 2 forks I had purchased 2 salads and there was no silverware. I was told, the owners said we are bit to give out anything. OK whatever I'll go to the dollar store. So we get into the room tired from the drive decide to get into the hot tub. With the hot tub doesn't work the plug is broken. The motor doesn't work. So off to the front desk and she said oh yeah the hot tub doesn't work. So we're like that's why we got the room so we're gonna go ahead and check out and find another place. And she said well I'm sorry I already checked in, so we're not gonna give you a refund. And I said so you're gonna force us to stay here? She said you already checked in. I demanded a manager. Owner was called. During this process she thru the F bomb and this only inflamed this situation. Long story short refund was said to be issued, mmmmmm we shall see. So we crossed the highway and stayed at Surestay! Beautiful reception area with a tv, fruit bowl, coffee maker, hot chocolate and treats for children. There is a nice swimming pool. The staff are very attentive and courteous.

Very nice establishment. Clean, quiet. Friendly staff…read more Love the laminent flooring instead of carpet! Cozy beds. I always look for Wyndham places to stay. They put the fancy in this Super 8. Most where I live are pretty generic, this one was very nice.

Always a terrific stay at Hampton Inn! The staff was friendly and helpful at check in and provided…read moresome curtesy waters. Our room was spacious and spotless and the bed was fresh and cozy. The shower was hot and the bathroom was loaded with fresh towels and quality soaps. The fitness center had pleanty of options for a great workout and the pool was clean and warm as bathwater. In the morning the had a tremendous continental breakfast and the waffles were delicious!

This is an old 1990's built hotel that doesn't look like it's ever had any renovations done to it…read more It wasn't dirty , but the carpets were stained and everything was aged. The free hot breakfast was cheese omelets that taste like water with cheddar, and turkey sausage patties. Very minimal and low class for a Hampton Inn. Granted that Ashland, Ky. Is not a popular tourist town with lots of sites and things, or even hotels to draw anyone. This hotel had mostly out of town contractors and construction workers, and weary travelers that pulled off the highway to stay somewhere. It has a Walmart right next to it, and an old broken down long since closed car wash on the other side of it. It's on the outskirts from downtown Ashland, right off I-64. I have stayed at some very nice Hampton Inns over the years, and I will still consider them in the future, but this is an old one that is in need of a complete renovation, but based on where it is, it probably would not be beneficial to spend the money doing it.

The rooms are SO humid. My friend's room had a "dry" button on the AC unit to dehumidify, but mine…read moredid not. Because of such high humidity the room was full of mold! Added disadvantage was there is no elevator. It's only two stories but when you have luggage that's a huge inconvenience. We were told the entire first level was full so my almost 73 year old mother had to go up two flights of stairs. I happened to be with her when she checked in so I carried her luggage along with mine. Unfortunately there's not much to choose from and the Super 8 was booked. This place is a health hazard.

Making a long(er) story short: On 10/30/2025, I was staying at the SureStay Best Western in…read moreGrayson, KY, when a female employee and unidentified male attempted to enter my room at 11:30pm (under the guise of "checking rooms.") Had I not had the safety catch slipped over, they would have succeeded. It was terrifying, and I did not sleep the rest of the night. I later discovered the employee has a varied criminal history - with an arrest as recent as 10/03/2025. To make matters worse, despite multiple attempts at contact, the hotel has refused to deal with the issue (aside from a $25 credit to my bill - with no conversation beforehand). I've contacted Best Western Corporate. They continue to give the hotel time to respond. So after two weeks of trying to make sure this is handled and does not happen to anybody else, I thought I could at least do my part to spread the word to other travelers that Best Western does not consider customer safety a concern, let alone a priority. (Tried to leave a no star review, but had to at least give it a one.)

This was one of the very few 3 star hotels that Hotwire listed. It is in a new area of town…read morewith a lot of national places to eat and shop. It was a nice hotel. It did seem strange that the breakfast was not included so we packed up and drove on to Charleston and had a very interesting breakfast there. The staff was helpful and for a Holiday Inn, it was one of the best.

Just a 3-day recreational stay but the friendliness and professionalism of each staff member I…read moreencountered was exceptional. This 8 year old facility was spotless. Plenty of parking can accommodate buses. From US Route 60, it is tricky to get to even though it is on the highway. The hotel is a steep driveway from the road. The really big sign with the name is not illuminated and the road sign (tiny) is hard to see when approaching from the west (an eastern approach is only marginally better). Even if using the east Mall Road exit from I-64, it is not obvious where the entrance is. There is a bar and restaurant which are seat yourself affairs. The bar is warm and inviting. The limited menu, also available at the bar, includes an incredible sandwich: Salmon BLT with Bacon. Good grief this little gem is great. It is served on buttered and lightly grilled Focaccia bread. The salmon was firm and tasty with a light creamy sauce. Added flavor was provided by several substantial pieces of center cut bacon. There was also lettuce and tomato. It comes with a side. Skip the fries and go with the in-house made potato chips! Excellent! The bar maybe small but well stocked. There were two locally made micro brews on tap.

This hotel is incredible! Remodeled, brand new furniture in the room, and clean. There are security…read morecameras pointed at each elevator, stairwells, as well as entryways/exits to protect guests. I'm thankful! The pool and gym were both undergoing remodeling so neither were open as of 7/23/24. The washer/dryer is on the second floor, bring quarters for that amenity. The parking lot is super clean and has ample places to park. We had a room on the second floor, quiet and comfortable! The breakfast was hot and the attendant Jim was very friendly. He made sure the dining area was kept clean and food was made fresh. My family had a wonderful experience staying here in Ashland :)

This is an interesting Best Western. Upon driving in, I had seen that the logo was different than…read morethem more modernized locations. I think that is cool that the owner kept the original (I would have never known because it was probably like this prior to me being born). When I made a reservation, it was efficient and so no issues there and the same with check in. I then had to go up the elevator and found the first issue, no inspection certificate. Are these not supposed to be posted for the public to view? I see them in all elevators. The room is nice and spacious with the king bed. They have teas, decaffeinated and caffeinated coffee that I found in the room (good selection). The cable they have is OUTSTANDING. They have 140 channels, complete with Travel and Discovery Family. Travel is great for Paranormal Caught on Camera and Ghost Adventures. On Discovery Family, I have found a show called My Cat From Hell. It is so hard find hotels that have Travel and Discovery Family was totally unknown to me since My Cat From Hell was on Discovery in the mornings. The breakfast was okay: baked goods, biscuits, gravy, bacon, eggs (I think real because they have the yolk as well as the egg whites), and hash rounds. They also have apples as well. Compared to other hotels I have been to in Kentucky, this hotel would rank above ones that just have packaged baked goods (and that is all those hotels offer for breakfast) and below ones that have choices of two meats (sausage patties: sometimes I have seen turkey and pork, bacon, etc.). I have yet to see a hotel that serves cold cut ham (but I guess that is only in Europe, one way to make your hotel look upscale..wink wink). One definitely will not feel full unless they bulk up on carbs (which I tend to like protein more than carbs to feel full). One may not feel full on this kind of breakfast.