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Ashland, KY

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Best Western River Cities

3.3 (14 reviews)
ModerateHotels
Open • Open 24 hours

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Michael S.

The hotel overall is clean, very worn but clean. Carpets have stains and wear spots in them, rust on the top of the mini fridge. Night staff was extremely courteous and helpful. If you are just looking for some place to crash for a couple hours and keep driving this place definitely is acceptable. But if it's anything more than that I would probably recommend finding a place a little more up to date.

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2 years ago

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1 year ago

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5 years ago

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7 years ago

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2 years ago

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2 years ago

Helpful 1
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5 years ago

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Photo of Jenna E.
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7 years ago

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8 years ago

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10 years ago

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12 years ago

Super sketchy, and not so safe place to stay! I knew that before swat teams raided some of the rooms on separate occasions!

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11 years ago

Stayed here whe working in the area. It was very clean and up to date. Breakfast was really good as well

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10 years ago

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Ask the Community - Best Western River Cities

Delta Hotels Ashland Downtown - Bathroom (714)

Delta Hotels Ashland Downtown

(27 reviews)

I had a training in Ashland Kentucky this week and needed a place to stay. So my agency booked the…read moreDelta. They gave me a form that had all the necessary authorizations and information. I checked in Sunday night and gave the clerk the documentation. All I was given was my key cards. Halfway through my stay someone from the front desk called my room asking for my debt card number to have on file for Incidental coverage. I told them that my agency covers this in the form but the lady insisted I had to leave my card as well. I thought this was suspicious but complied anyways. Today, I wake up and find that I'm missing over $600 dollars from my bank with two charges from Delta (preauthorizations). They charged my card for the 5 day stay and incidental. The frustrating part is that they didn't seem to take any responsibility aside from reversing the charges. The 2 documents I gave them had incidental checked on it so if the person had been doing their job and read the document this wouldn't have occurred. But they didn't. Now, this being a Friday I'm stuck in limbo for probably 6 days or longer waiting on $600 dollars to be returned to me that never should have been taken. Apparently their "system" will just do what it wants within 3-4 business days. 1) They didn't read the document. 2) They charged my card instead of my agency's card. When I expressed frustration the lady I spoke to today said a note should have been made on there about incidental but I'm not sure if she was saying they should have or trying to shift blame to my agency.

This hotel is far in a way the nicest hotel in Ashland, and one of the best in the Tri-State area…read more It has a wonderful location, yet still has free parking, and has great views over the Ohio and the city. The lobby and common areas, despite being repaired from a water leak, were all clean and inviting, and the onsite restaurant was quite good. As for the room, it's really nice on the surface. A spacious entry way, closet, and bathroom, a super open room, and a very comfy and clean king bed. The room also featured plenty of outlets, USBs, a fridge, coffee supplies, and nice HVAC. Returning to the bathroom, it had a super fancy sink and storage area, a large shower, and a fancy toilet. So, why isn't this a five star review? I noticed a lot of peeling wallpaper, a good bit of dust build up on the bathroom floor, a slightly dirty shower door, and some hair in the shower. Despite these issues, I still enjoyed my time here and would absolutely recommend the property. I want to end this review by discussing service, as every employee I met was incredibly friendly and helpful, and Meagan specifically is one of the nicest people I've met in the industry.

Knights Inn Ashland - KY Efficiency

Knights Inn Ashland

(17 reviews)

$

Very convenient to both I-64 and Ashland. Nice, quiet location on US-60. Motor court, so parking…read morespaces are at your door. Microwaves and mini-fridges in all rooms. Very good rates, cheaper if you call the motel directly. Facility appears to be little older and maintenance could be better. But the rooms are reasonably clean and everything works; the staff is nice (although they don't smile much, even if you're a regular). Reservations aren't usually required but it's probably best to at least call to make sure rooms are available. I understand there are some regular monthly events in the area when they are fully booked. The only ice machine I've found is near the lobby. They have some kind of workout room and a laundry (never investigated), also near the lobby. Nothing is really within walking distance along the major highway, although both a Subway and a Speedway are visible from the entry driveway.

We just came back to town for a night. And we needed something pet friendly well... the price was a…read moregood price for the night we didn't want something that would cost a fortune since we are heading out to Jersey tm night. We were very thankful everything LOOKED clean and nicely decorated. Well we're laying here and just about to get some shut eye and my puppers just gets up and starts staring at the wall. So we go and look and the more we looked the more we found. There is a roach problem here. (We stayed in room 326. Btw) I think the owners might wanna do something about this infestation before they start losing money :) ps. There's a nest back behind the fridge.)

Budget Inn Express

Budget Inn Express

(3 reviews)

Clerk was racially biased then tried to lie. Wanted copy of my ID...asked him why to which he…read moremumbled....traveling well over 16 hours with disabled spouse and two service dogs...blantant lie that I did not give him my ID...check film which also not disclosed...undesirables smoking out side main entrance door...another violation...booked room at Ramada no hassle better rate...potential law suit here...then clerk admitted he mad at me when I called and spoke to fast then I insulted him by speaking to slow. Dear clerk I used blue tooth in my truck she heard every word and was agast at such a false accusations... Use extreme caution lots of red flags in security not to mention blatant lies.... ..

New owner means new experience!…read more Came a few years ago when the manager was different and it was an alright experience but the new staff have changed the place entirely, for the better! The rooms are way cleaner than before, tvs provide more channels, they have all the utilities you would want, microwaves, fridges, Air Conditioning and heating units and Free Wifi! Prices aren't that bad, especially comparing to the nearby hotels who increase prices more often than decrease depending on season. The beds are quite large and soft, there are multiple options from large king size to two bed etc. I had to make a business trip last few days so I decided to try this place out again since it looked updated in a more modern way from the hotel itself to the parking lot and the rooms. I would really recommend going here since its a nice place to spend a night or few.

Best Western River Cities - hotels - Updated October 2026

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