Hidden treasure! Upscale food with attentive outgoing staff! From the seafood chowder and spinach…read moreartichoke dip (best I've ever had) to the main courses of baked haddock, pan seared scallops and even surf and turf - EVERYONE left with a happy belly!! Bar tender/hostess/ waitress and chef were so friendly and attentive to individual likes and dislikes and made everyone feel welcome! Hope they stay around in this northern tundra!!!

We enjoyed a wonderful evening here! From a warm check in, to a tidy, inviting room, a lovely…read morebartender and a luscious meal, this was a spectacular night. Enjoyed ployes--Acadian pancakes--in the morning before continuing on our journey. Would absolutely stay again!

We stayed Friday April 8th then again on Wednesday the 13th. What a beautiful place!! Rooms are…read moreclean and the pool was great fun!! Thank God for that hot tub!! After hours of driving it was a life saver. Wonderful breakfast to start the day. Good job Best Western Plus in Edmundston!!! We will be back! (pool is a little on the cool side but you get used to it pretty fast).

TOO NOISY Booked a…read moreroom in advance for a layover sleep on our way from Ottawa to Nova Scotia. If you're in need of a good nights rest I suggest you request a top floor room as the floors are not carpeted and there is absolutely no sound barrier. After an hour of listening to what seamed like a football game going on in the room upstairs, I tried calling the front desk and realized they had a phone but no outlet to plug it into so I went down. One of the ladies at the front desk went up to talk to them but it went on for another 90 minutes. My husband went down to see if they could change our room and was told it wasn't possible and that they couldn't say anything to them until after 11 pm so I went up myself. The man in the room was very apologetic, he didn't realize it was that noisy and the banging abruptly stopped. It was quite evident that nobody at the front desk bothered to do a courtesy knock on their door. The continental breakfast left a lot to be desired, eggs were watery and tasteless and the bacon almost seemed deep fried. I was confused with the tip jar on the counter, I served myself, got my own coffee and cleaned my own table off. Gratuity is for service and there wasn't much of that here. I am quite aware that it is a hotel and there will be noise, doors slamming, the odd kid screaming, etc. but we paid 300 dollars for a good nights sleep and I expected better.

Just waited 30 minutes to checked into a room that should have ready 90 minutes prior to our…read morearrival. Shitty service so far at a Bonvoy hotel. Stay tuned.....would post "zero" if available. Our dog is a pleasure to travel with well trained and seldom barks except when greeting another canine. The dog across the hall has been barking for the past two hours. A dog left alone?? Just turned on the 55" flat screen TV, apparently a genuine 4K signal is not important to a customer paying nearly $500CDN for a room. Of course streaming is out the question since the TV is not connected to the Internet. Looking forward to Bonvoy satisfaction survey

Stayed here two nights while in Edmunston for business. It's nice and also somewhat of a shocking…read moresurprise to see a Four points here as I'm a huge fan of the Starwood brand and wish there were more in Maritime Canada! You enter in here to a tastefully decorated lobby with a little convenience store with small amount of items to the fit of the check in desk. There is also some comfortable seats in the lobby area and an open view to Frank's restaurant. The room I had reserved was a nice one bedroom Queen with small living room. The room comes with a fridge and is quite relaxing and homely feeling. An automatic thermostat is handy to set the room temperature. Although the first night as left the HVAC unit on it was a bit loud during the night. So on night two I shut it off and slept better. A nice large easy to use LCD TV adorned the wall which was great. Overall I was impressed with this place. A very good restaurant on site was a bonus as I was tired after a long day. Free wifi although a bit slow in peak hours was a bonus! Only Negative was the soap and shampoo products for Four Points. It seriously smells unappealing. 10 years ago Four Points had a lemon scented one that was much better. At many hotels I want to bring the shampoo home. Here I barely want to use it and think of bringing some from home it smells so putrid! If Starwood corporate is reading this it smells like something they would provide you on ration in a State penitentiary prison. Please change.

My goodness. I did not see anything wrong with this place!…read more It is a modern hotel, with modern rooms, and modern furniture. The good: Staff at reception is friendly. Place is very clean. Pool looks great (we did not go as it was busy and did not want to intrude). Breakfast was continental with hot eggs, sausages, ham, and potato flat things (name escapes me at the moment), and has two waffle makers. Second floor pass through to the restaurant/casino (bring your hotel room key because you will not get back in if you do not have it). Awesome coffee machine at the exit. Room design is great. Two types of blinds. Beds comfy. Pillows soft. Toilet, and shower/get ready area, separate in the room. The bad: Carpet design is not great. Staff at breakfast was a little rude though. Only two carriages for luggage. This is a " pit stop " hotel for longer travellers. But it is a nice one. Restaurant is good and casino, although small, is nice also. Worth the stop.

I have stayed in Madawaska a handful of times at another motel but thought I would try this one.Am…read morevery glad I did as it is closer to downtown and good restaurants.Will stay there again this summer on my motorcycle trip north. Nice people,clean rooms.What else do you need.

This place is a little bit run down but they are renovating it to make it nicer. The room is small…read morebut I love the fact that is very clean and very comfortable. I give it a 5 star because of the outstanding service. I spoke with Hope on the phone before we booked our room. She was very friendly, polite and went to the extra mile to take some pictures of the room and send it to us. I was very expressed, not only that but her personality stood out. We will be back because of her service. Kudos to you Hope.

What a wonderful find this little Inn was! It came recommended by a client of mine from the area!…read moreWe booked the superior room on a short visit on our way to Quebec! Upon arrival, we were greeted by the owner who welcomed us and showed us up to our room. This suite was very spacious and quite reasonable given the nature of the room. We were offered cocktails in the lounge and showed around. They have a lovely library with a selection of french and english books with a computer for guests to use if required. Self serve coffee is available in the dining room at any time. For breakfast we were served wonderful french toast with fresh fruit. We had a bit of time to kill so I took advantage of the front porch to make a few calls and enjoy a coffee. There is also a quaint boutique on the lower level of the inn where some great clothing and gifts can be foudn. This is a great spot and offers a whole new level of accommodations in Edmundston. Wether you're here on business or for a vacation, I highly recommend staying here.

I had to stay at this motel for an extended period of time since it was the only place I could find…read moreon short notice, they say they are pet friendly but they will charge an extra $20/day. I initially had 1 dog and 1 cat but when I found out they would charge $200/week I made different accomodations for my cat. So I should have been charged $100/week but no they still charged $200/week. I tried to ask the Managers Jen & Randy if they could explain why they had charged me for $200/week when I only had one dog and they never answered. I went on their website and their policy states they charge $100/week per dog. So I finally was able to determine who the owners are and messaged them and they will be issuing me a credit. The Manager Randy also told me that they could not extend my reservation past 3 weeks according to their policy, and of course there is no mention of it on their policy. If you have any complaints about the Gateway Motel I suggest that you go right to the owner G Suites Hospitality!

Thieves + unsafe motel I booked a room on the site of this motel on the 17th of August for the…read morefollowing night. I immediately received a mail telling me that I had to wait a confirmation that never came. The following night when I arrived in Madawaska with my son and husband after a long trip complicated by heavy rains and many delays (coming from Quebec), we went to the Gateway Motel, hoping that maybe they hadn't seen my reservation. We arrived at 11 :30 and noticed that there only were 4 or 5 cars parked, most of the rooms were empty. As the front door was opened we entered and tried to call the emergency number we found in the lobby. Nobody answered. I then tried to call the manager, no answer. I left a message telling to call me back as soon as possible. We then went upstairs, thinking his office might be upstairs but we had the surprise to find us directly in the corridor leading to the rooms. Had we been terrorists or any all-intentioned perso, it's just frightening... I tried several times to call the emergency number but no answer. We then decided to find another motel but since we couldn't find any, we had no other choice than to sleep in our car. Two days later, my husband noticed the amount of the night had been withdrawn from our bank account. I sent a mail to the manager to ask for a refund and explain what happened. He told me that my reservation had been confirmed by mail (a mail I've never received), that they had tried to contact me all day long to know the time of our arrival (I haven't received any mail nor call) and refused to give me my money back, ignoring my messages when I told him I hadn't received any mail from him. I can only advise against this establishment run by dishonest persons and in which anyone can enter so easily while the clients are sleeping.

Paid $278 with tax. It costs a little more for a room on the first floor, which we picked so we…read morecould park in front of the patio doors to unload the car. When we entered the room there was a musty/chemical smell. Carpet floor felt damp. Shower tiles had a grimy red color in the grout on the wall and in some areas where the wall connected with the tub. There were water stains on the bathroom silver hardware, ie towel rack. This made me question the cleanliness of the room:( Breakfast was well stocked and there was a good variety of food. The lady was super nice. After breakfast we went to the service desk to buy a couple waters and there was no one at the desk. After waiting a couple minutes we returned the water to the cooler and left without buying anything. The room was not worth the high inflated cost of the room:( Expected more for $278:( Do not recommend.

Horrible breakfast, bad coffee, slow service, run out food, no brown bread, some seats are…read moredangerously wobbly,etc... not a good experience.

Beautiful peaceful evening after a long motorcycle ride to Madawaska Four Corners Park. Wonderful…read morehost Dan. Cabin was nicer than any hotel we stayed on our trip; and very safe location to park our bikes!

For the $300.00+ for 1 night that I paid, this place is a DUMP. When I booked the room, I thought i…read morewas speaking directly to the hotel. Turns out I was talking to someone in India. The charge was put on my credit card right away. I had asked for a room that had a drive up door as my husband and I don't walk very well. That did not happen and when I asked at the desk, when I checked in, if I could change the room for our trip back, I was told no. There is only a window unit air conditioner which is covered by the drapes so the room is very hot. Not all the outlets work, which poses a problem as electronics have to be charged and both of us use CPAP machines. The only good thing is I have somewhere to put my head after a 12 hour drive. The pillows are so bad that 4 folded in half make for a comfortable place to put your head. If you have a bad back, this is not the hotel for you. The staff that were on when we checked were not helpful at all. NEVER AGAIN

I would love to have given this place is zero but I gave a one star for the gentleman at the front…read more. I don't know where to begin... Let's start and end on a good note shall we? The gentleman that checked us in was very kind, polite and efficient. I had feared from the outside view as we pulled in that this hotel was not going to meet my expectations. They had very old looking individual air conditioners through the windows of each room. The age and condition gave me serious doubts. I was half right as in the end it did not!!! but it also didn't meet the standard of human decency, our room was just that bad. As my family and I walked down the hall to our room on the first floor, which we hate, we thought it can't be too bad as the hallway was nearly immaculate in its cleanliness, with its fairly up-to-date looking modern tile work. so we said maybe it was a decent hotel, and despite my initial fears I found a sense of hope. While the hallway renewed our hopes, nothing prepared us for what was in store in that room. And the hallway?....that is where our hopes were left dead and in full Rigamortus...on those clean hall tiles. The best way to describe it is like walking into a nightmare. I was in the 2020s coming down the hall, opened the door, and was suddenly thrust into the late 70s/early 80s!!!! I am certain that was the last time that room, and I'm guessing the rest of the rooms, were updated! The first thing that hit us was a stink so bad I could only describe it as stank! It smelled like a combination of musty, mildew, dirty dog, and sweat! The beds were certainly old and very cheap. The carpets were old and gross looking. There were light switches on the wall, where the switches sharing the same panel were different sizes. There was a butter yellow rolled up mat for the bottom of the shower/tub that I am certain had started its life clear and transparent. The air conditioner,that gave me hesitation from the outside, was indeed even worse on the inside. Though turned on its highest setting I'm certain that standing in front of my uncle Lester, as he belches in my face, would provide a cleaner and stronger breeze than was coming out of that AC unit. And one of the lights switches had black around its base like it survived a lightning strike, though I guess it is more likely to have been just some kind of short circuit. Overall, it just seemed as though travel lodge bought some seedy rundown motel that used to be rented by the hour by desperate and lonely people for their carnal pleasures. Then decided to add their signage and call it good! And they actually had the audacity to charge around $280 for the room! The audacity! We ended up staying at the best hotel down the road and it came to less money than that and was literally literally 1000 times better. I'm just going to end this on a good note as I said I would at the beginning... The gentleman that checked us in was very kind, polite and efficient. While I was trying to be facetious, please don't take anything I said lightly.