I come here a lot unfortunately and everyone is nice and try their best to make you feel…read morecomfortable. Charge Nurse Catherine started my iv on the first try that never happens my veins are difficult The staff was calm attentive and no matter what I ask they try to make it happen. They even went to the waiting room to get my Uber order and did not seem bothered. Eden who is always pleasant brought me back to a room right away. I don't remember the other staff names but they were great as well. Dr. Zurkowsky admitted me and is a wonderful Doctor. The floor staff were super, especially the charge nurse, Andrea. Overall West Boca is doing a great job and the staff really cares.. Love this place more and more every time. Until my next visit, Thank you!

Finally getting a brand new pyrocarbon titanium shoulder after years of pain and limited motion…read more The front of the medical center was clean and thankfully a smoke free area. At 530am the front doors promptly opened to the lobby and met with the bubbly registrar Diane who made check in simple and quick. Security walked me up to the waiting room where I sat for a bit then prep for surgery. They knocked me out with some great stuff and the surgery was a success. Cudos to Dr Johnathan Levy. Went home and began my brutal 12 week recovery.

Communication was excellent. Service was great. I highly recommend it for people who do not have…read morehealth insurance.

I'd like to acknowledge the excellent care and professionalism that Rachel gives to her patients…read more I am highly grateful for the care she has shown to me and thankful that myself and my wife are under her care . She takes time and listens to your concerns. I highly recommend her and her office. Thank you , Jorge Alonso

It's a year since my annual breast mammogram and I'm thrilled to say that all is good. I spent less…read morethan two hours here- had both a mammogram and sonogram and came out with the results and another appointment for next year. This has been a wonderful experience; the offices are cheerful, modern, immaculate and soothing. The staff is sweet, accommodating and professional. I am made to feel comfortable throughout the entire process. Gratis coffee is offered. Very little waiting time was the best part. The parking is adequate for the building and valet is offered as well.

CONS: Lauren Austin, the nurse navigator, does not answer emails or even follow through…read more My husband called more than 2 MONTHS ago because he was concerned about PPD, and he never heard back. It's scary to think of the moms out there who need serious immediate help.... PROS: The Place is big and hosts LOTS of events like a baby fair where we met our incredible doulas and got lots of info and samples. They also offer infant CPR classes there, breastfeeding support, and a ton of pre + postpartum classes and resources (like new dad's bootcamp, mommy matter etc) They have a convenient parking lot right across or valet service

I am disappointed with my experience with this medical group. I had recently established care with…read moremy endocrinologist and attended two appointments before being notified that the office would be moving and joining a new group. My endocrinologist was wonderful, and I am genuinely saddened that I am no longer able to continue my care with her. Unfortunately, my concerns are with the administrative and billing side of the practice, not the physician herself. On May 4, I received a phone call from the new office informing me that I allegedly owed nearly $400 from 2015. When I questioned the charge and requested clarification, I was met with an unprofessional attitude rather than assistance. During that conversation, I was told the balance had never been sent to collections because the office "forgot" to do so. At that point, I requested that my upcoming appointment be canceled while I worked to understand and resolve the billing issue. Instead, I was completely removed from the practice. This occurred approximately one week before my scheduled appointment and at a time when I was due for medication refills and follow-up care. As a Type 1 diabetic, continuity of care and access to medication are essential. Giving a patient only one week's notice to find a new endocrinologist is simply not realistic, especially when ongoing prescriptions, lab work, and specialized care are involved. Finding a new specialist and establishing care can take weeks or even months. Since then, my calls regarding lab work and medication refills have gone unanswered, leaving me without the support and communication I would expect from a medical practice. Adding to the confusion, I was told the balance was related to services from when I was diagnosed in 2015. However, I was actually diagnosed in 2012. No one has been willing to explain the discrepancy or provide documentation supporting the charge. My frustration is not simply about the alleged balance, but about the lack of communication, professionalism, and continuity of care. Patients should not be removed from a practice while attempting to resolve a billing dispute, especially when they rely on ongoing medical treatment and prescription medications. I hope this group improves its communication, billing practices, and patient support moving forward. While I would gladly recommend my endocrinologist, my experience with the administrative side of this practice leaves much to be desired.

We just moved here from CA. and are in need of good doctors. It seems common here for physicians to…read moreonly have answering machines unlike in Los Angeles where there are assistants and receptionists who answer the phone. This particular medical group takes at least 4 days to call back after leaving multiple messages and when they do - the staffers are rude and rush off the phone. In fact my husband was in the middle of making an appointment and the line was disconnected and they did not call back to continue booking or confirm. It is terrible when you cannot even reach a physician's office when you need them and may never get a return call back.

My mom had to be rushed to Delray medical due to a fall. She was in the trauma center for a few hrs…read morewhile a room became available. They changed her room 3 times. The nursing staff was great. The first day I kept calling my mom but she wasn't answering which worried me ( she was on a lot of pain meds) so I called the nurse ( Mo) and he answered. Went to check on my mom and asked why I wasn't answering. He assured me my mom was ok which made me feel better. All the day nurses that took care of my mom were great ( Erin, Jackie, Mo, Dana, Angie, Melissa) I slept there for the week and a half she was there. The night nurses were ok, only came in to take vitals, give medication and clean her ( I got the feeling that they weren't too thrilled when they had to clean her) which is understandable but my mom had a fractured tail bone so she was limited to what she could do but I'm still thankful for them. Only thing was that I wish the food was better. Every week was the same thing I kind of wish they would change it up a bit & also the case manager I wish she would communicate a little bit more and guide us but nope one can only hope

My wife fell last Friday and the EMS GUYS AND GALS WERE FABULOUS They suggested Delray Medical…read moreCenter as her head had hit the floor and the hospital is known for its Trauma Level 1 center Upon arrival within minutes she was being taken for cat scans, ex rats. EKGs etc. Thankfully all negative except she fractured her hip. This was phase one of Friday and they lived up to their reputation Next came phase two, going to the orthopedic wing which is very nice looking. And that's where it ended. I'll not tell you anymore except if you can avoid the major part of the hospital as except for 2 people it was the worst collection of healthcare people under one roof in the annals of the medical facilities. Two or three decent people , the rest zombies including her so called doctor who was and is not only incapable of exuding any feeling, but clearly was sleeping during his hours at medical school. I won't go into anymore of how this man handled this situation but be on your guard if for some reason you're there. From valet parking which was closed on the weekend, to valet parking today, but one couldn't find a valet for 18 minutes, to Charge Nurses that rarely answered the phone.to a cafeteria that's closed on Saturday.and Sunday But there's a Subway on premises ( who are very nice) to anyone you asked a question if you were advised that they didn't know. Thankfully my wife is resting now in a wonderful therapy facility. I'm very serious when I say Go there for their Trauma Center, then get out. Get out as fast as you can and don't look back. I've written many revues, mostly restaurants and I've never been as critical as this I've also spent too much time in hospitals. No one likes them yet if you cherish your family of friends Trauma Center YES. Regular hospital.your worst nightmare.

Brand new beautiful medical facility with a lot of light streaming through the windows, art…read morefixtures and a parking garage nearby (valet also available). The garage has charging stations. If your doctor is here, it's gorgeous.

Amazing facility, amazing staff no wait when I came. Much better experience than most ERs…read more Definitely recommend.

I can't speak on anyone else's experience but mine was great. When I tell you this is like a Ritz…read moreCarlton compared to a Holiday Inn, I am not joking. I am someone that HATES hospitals, doctors offices, anything and was very unhappy to have an emergency causing me to go to the ER. Upon walking in, I thought wow! This looks more like a designer shopping store than a ER lobby. Saturday 1130 AM and not a single person waiting in front of me. Took about 10 minutes to have Chris come get me and take me to my private room. I asked if there was a bigger gown due to my size, and he went and checked. With a great attitude I must add. Upon changing in my gown, nurse Brittany was in the room within 5 minutes. No joke! She asked me some questions, checked my injury out (which was a nasty one) with all professionalism and great attitude also, and before she good even finish typing it in the computer, Dr Fletcher came in. You figure after all these greats so far, gotta be due for a letdown. INCORRECT! Doc was wonderful. Calmed me down. Gave me a quick answer! No type of these bum docs that are so quick to recommend surgery for everything. He gave me numerous ways around it actually! 5 STARS TO HIM!!! Within an hour an a half I was in CVS awaiting my script, i will co sign this please with everything, especially if you hate hospitals like me! Don't be let down and go elsewhere.

I have a lot of issues, and my issues with sleep were among them, so I was referred to Dr Natalia…read moreChediak, who is a sleep specialist here in Boca Raton, affiliated with the Baptist Health System, who has his own practice as well. I was told he was one of the best and as a doctor I couldn't agree more. However I would not recommend him if you have sleep issues. If you believe that is a catch-22 statement, it is. But read on and you'll see what I mean. First of all before you read this be aware it is full of sarcasm and a little bit of exaggeration, all for Comic effect. I'm sure you'll recognize when I'm doing that. Dr Chediak had me come in for a sleep study. It's an overnight stay at a luxury 4-star room with no services. I would have given it five stars but the technician, who has been working there since before the year of the flood, and has the personality of a Biblical character who's been dead for 5,000 years , stood by as I went into the bathroom to pee. Apparently he was concerned that I might pee into the wrong cup. Fortunately I did not. I think he was disappointed. The next morning the results were read to me, and it turned out I had two different sleep issues. I didn't realize there was more than one. You either can sleep or you can't. Apparently I was wrong. So he prescribed me a BiPAP machine for my two different sleep issues. I assume if you have three different issues you get a TriPAP, but don't disparage it because otherwise that would be a pap smear. Moving along, I had the device for several months, and I met the doctor once to review the results and I assumed for him to make adjustments. This is when I learned he could make adjustments, and was doing so without my knowledge. This explained to me why on some nights the air was coming at me so fast and furious I couldn't handle it, and had to blow it out my mouth to keep up. Moving on a little more I scheduled my next follow up appointment with him. Did I mention that I suffer from hypersomnia? Perhaps that's one of the things the machine is supposed to help control, I'm not sure. But regardless, my hypersomnia hits me out of the blue for no reason whatsoever at least twice a day. When I'm starting to suffer from it I begin by getting a little groggy. That grogginess does not go away and increases. Then I get double vision. Then I start to doze off wherever I am. I could be sitting on the couch in the middle of typing or watching TV or doing practically anything and it will hit. So I happen to start suffering from one of these attacks about an hour or so before my next appointment with the good doctor, as I was getting myself ready to leave. I know that when these things happen I can't go anywhere. I must lay down, and the longer I delay the worse I feel when I wake up. So before I layed down I called the office to explain what was happening, and to reschedule my appointment. Of course I got the answering service, and then had to wait and wait for a call back which probably came about 5 minutes after my appointment was supposed to start. I explained the situation, the person rescheduled me and that was that. Unfortunately that next appointment was about 2 months later. And wouldn't you know it, when it became time for that next appointment, the same thing happened. So once again I called and left a message. This time there was no call back. I waited and waited and waited and then finally I tried to call back and left a messagez and I think it was after the third attempt that I did get a call back. The woman on the other end explained to me that Dr Chediak had a policy that after two cancellations he was dropping me as a patient. Here's where the Catch 22 comes in. He is a sleep doctor. If anyone should know what happens when a patient has issues with his sleep it would be a sleep doctor. If anyone should be understanding of when a patient cannot make an appointment because of his hypersomnia it would be a sleep doctor. Now, all the funny anecdotes besides, I began to leave messages requesting assistance in finding another sleep doctor. And every one of my requests went unanswered. In fact, I never heard from them again. No concern for my well-being. Not even an attempt to find out why I had to cancel in the first place. For these reasons I am leaving the doctor's office with the lowest score possible.

It's been years since I had my sleep issues reviewed by a credentialed neurologist with specialty…read morein sleep disorders. I remember it vividly. Sleeping overnight with all sorts of cables attached to your head is neither sexy nor comfortable but must be endured. Diagnosed with sleep apnea, I had to use a C-PAP machine. I did this for a while and hated it. And it became highly problematic because I developed very dry nostrils which led to nose bleeds. After an incident where I had to have one nostril cauterized due to bleeding which could not be stopped I decided not to use cpap anymore. Chediak is very strict with appointments and watch out if you try to change one. The staff who answer phones are likely thinking they are being efficient but my take on their behavior is that they are abrupt to the point of being curt. But if you have been referred for a consult on your sleep issues this is the place to go.

I have been a patient of Emily Finegan for more than 5 years and after the office deciding to…read morecharge a "concierge" fee, I just can't recommend their office any more. I was told there's no money in primary care and this is why they are doing this. I was just in the office for my yearly physical in July, and I can't even get my prescriptions refilled because the paperwork required by my insurance isn't being sent by this office because I refuse to pay this fee. I already pay $400 a month for my health insurance and I can't justify the extra "membership" fee. There are a lot of primary care doctors to choose from in south Florida, and I recommend finding one who isn't charging $2,500 just to stay a patient. I really thought this practice cared about their patients but being dropped like this has left a bad taste in my mouth.

Britani is the best thing about Hampton's Medical, but since she is no longer with the practice,…read morewell, I simply cannot think of anything good about it. The office staff is absolutely unaccommodating, which doesn't bode well for their August 1 plans to convert to a "concierge" practice. In more than 5 years at the practice, Dr. Caridi never ONCE introduced himself, despite the fact that I was pretty sick a couple of times. I get my physical every June and satisfy my insurance company's requirement for a biometric screening, yet they won't see me this year unless I agree to the concierge fee. Now I'm left to just find a new doctor somewhere. If you're OK paying $2500.00 upfront for on demand botox and aesthetic treatments, maybe Hampton's is your place. But if you're looking for competent, compassionate and professional health care, you're better off at the walk in.