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    Day by Day Transport

    5.0 (1 review)
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    4 years ago

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    Ryan D.

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    Alle-Catt Taxi Svce

    Alle-Catt Taxi Svce

    3.0(2 reviews)
    30.0 km

    Used their service twice while staying in Salamanca. All things considered...They were very…read moreaccommodating...their drivers Rich and Mike were very pleasant and gave us great recommendations for things to do while in the area. Will definitely use their service again.

    I arranged to have a van pick up myself and my children (both in car seats) twenty four hours in…read moreadvance because vans tend to be limited in availability and we needed to be at the bus station at a specific time. I was expecting the cab to arrive at 11:00 am. A little bit after 11, I called thinking that maybe the driver was lost or running late only to be told that the "manager" had canceled my ride. No phone call, no warning, nothing. Just canceled my ride knowing that they were leaving a family with two young babies stranded in February in the snow. At this point in the conversation (with Garret) on dispatch, I was in tears and was trying to get them to do something, ANYTHING really, to correct the situation and instead of being even slightly sympathetic, Garret decided to hang up on me. I called back, same person answered the phone and immediately hung up on me again. I tried calling back again and they wouldn't take my call. Then someone else called on my behalf using their cell phone, the call was answered, and as soon as dispatch realized what the call was about they hung up again. Worst customer service ever. I feel really sorry for anyone who has to rely on this company. They should lose their business license.

    Day by Day Transport - transport - Updated May 2026

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