This is my all time favorite jewelry store. Reasonably priced and excellent service and selection…read more I have always been treated with respect while there, with prompt friendly service.

Nice associates, clean and nice store. They have decent sales. I wish they just had more options…read morefor being the only jewelry store in the mall besides penny's jewelry section.

Kind and considerate! Excellent advice and service. Their attention to detail is outstanding.read more

We have been using Westphal's as our family jeweler for as long as I can remember. Dick and his…read moreteam always make you feel welcome and important to them. They work hard to make each piece feel like they created it just for you. My husband and I had looked at ring styles locally in St. Louis before getting engaged. I was so impressed that instead of buying from a big box jewelry store in St. Louis he went back to my hometown to use the same jeweler that did my parents rings. Dick found him several options and he chose the perfect ring. Every time I come home he makes sure it's still as perfect and sparkly as the day I got engaged. I feel great supporting their family as they have taken care of mine all these years. Customer for life!

Needed a new battery on my watch and stopped in. This place is the quintessential Mom-Pop shop:…read moreHIGHLY recommend

They told me the value of my running 1888 Elgin Gold pocket watch was worth 35 bucks, either cause…read morethey wanted to see if I would sell it, or because they know nothing about old watches, they told me my other 1800s silver pocket watch was basically worthless, the Gold one mind you has a 50 inch gold rope Victorian chain, don't go here to have anything appraised.

I took in two broken rings to sell the gold for melt value one was 3.6 grams 14k gold the other was…read more3.9 grams 10k gold and the guy said it was only worth $100 he said the price of gold fell way down. Needing the money I took the $100 then later found out it was worth a substantial amount more than $100. In fact a fair and professional offer should have been at or above $300 so they personally knew and had no problem taking advantage of me. That's 100% dishonest. Should not be considered a credible or professional business. Screwing people over like that.

J&L have provided me with professional, informative and always attentive services for…read morerepairs/replacement/or buying a piece of merchandise. They are able to service everything from the mundane job(s) (changing the battery in my watch or removing a too tight ring from a swollen finger) to offering design consultation for adding diamond embellishments to my grandmother's ring. Superior workmanship, reasonable pricing and 5 outa 5 rating for customer service - even when I'm dropping in 2 min before closing.:) Well done, J&L!

I had a really great experience working with the ladies at Powell! They were honest, super…read moreknowledgeable, and never made me feel pressured at all! The selection was really great, and they took the time to answer all my questions. Fantastic customer service from start to finish, and I really appreciated how easy and stress-free they made everything. I'd definitely recommend Powell!

I have been in high end customer service for over 30 years. Never in my life have I been soo…read moredisappointed in the lack of service we received at Powell Jewelry. With a full staff of at least 7 on a Saturday, no other guests in the store. They were rude, snooty, inconsiderate & were not interested in making our visit pleasant. They did nothing to ensure to keep our business. We will not recommend Powell Jewelry to anyone for anything, in fact we wil do everything we can to discourage someone from shopping there.

The very best choice when buying jewelry. Locally owned, locally run, 25+ years of experience in…read moreselling, repairing, and anything to do with jewelry. Friendly and helpful staff, local repairs, amazing gold, diamond, and gemstone pieces, as well as fun fashion jewelry at SJ Squared! I'm telling you, there is no better place to go! My family has been going to Tonya and staff for YEARS! It is the only place I feel comfortable buying jewelry. They helped my fiancé pick out the perfect ring, they always have the best options for gifts for people, and it's just an amazing atmosphere! Shop local-it makes a huge difference.

My wife had an earing that had fallen out and someone stepped on it. She took it to Showcase and…read morethe jeweler was able to quickly fix it. We will go back.

They were very helpful and offered good advice on making a plaque. Completed it on schedule and had…read morea fair price.

This place and the owner are very nice. I had a small name plate to get engraved for my son's Cub…read moreMaster. Even with the extra cost to "rush" it an extra day it was reasonable. They don't have a "drop in and wait for the engraving" option like maybe other places but if you can be a few days proactive it's worth using this place. They have a very nice selection of trophies, plaques and other type of awards of recognition.

Fantastic. The folks that work here are amazing. I have been buying Jewelry here for my wife for…read moreyears and have never been disappointed. There is a reason that they are the only Jewelry store left in the Salina Mall.

Stacy helped me find the perfect mounting in which I would have my existing diamond mounted. The…read morework was done in a timely manner and we are working on finding the perfect way to reset some other stones.

What a wonderful experience I had at Riddle's Jewelry shop today! I took in a vintage Bulova…read moreAccutron watch to get a new battery. It's not an easy watch to put a battery in. Brandon was extremely patient and careful with replacing the battery. While Brandon was working I had a nice conversation with Jennifer. I mentioned to Jennifer I was selling the watch so she polished it and put it in a nice box. Brandon let me take some pictures of the inside of the watch while it was open. It is so nice to see such amazing customer service. I'll never go to another jewelry shop again. Thank you Jennifer and Brandon! Ten stars!!!!