Selling in the luxury market requires more than data. It demands precision, expertise, and a team…read morewith the credibility and presence that commands respect at every stage of the process. We interviewed three realtors before making our decision. The data pointed us toward The Alice Chin Team, but what sealed it was a simpler question: who would I take into a boardroom or a high-stakes negotiation? The answer was Alice and Jim, without hesitation. Every step of the process was polished, seamless, and refreshingly honest. They brought professionalism and genuine warmth to what can be a stressful journey, and we had a lot of fun along the way. We achieved both our price and time goals, a result we are incredibly proud of, and one that came from the right preparation, the right positioning, and a team driven by excellence behind us. And then there's Jim. Jim is one of those rare people who makes every room better the moment he walks in. Charismatic, warm, and genuinely fun to be around, he's the kind of person you find yourself wanting to call just to talk. But don't let the warmth fool you. Jim is also one of the most honest professionals I've worked with. No spin, no games, just straight talk and a relentless commitment to doing right by his clients. He went above and beyond at every turn, anticipating needs before we even articulated them. If you are lucky enough to work with Jim, you will understand immediately why people who work with him once never go anywhere else. If you want a luxury experience to sell your luxury home, this is your team.​​​​​​​​​​​​​​​​

Our experience with Alice Chin was extremely disturbing. I encourage anyone who is considering…read moreusing her as their broker to take my review very seriously before moving forward with her. Throughout our transaction, we experienced inappropriate pressure and resistance regarding us using our choice of inspector and our decision to have our inspector support us during our final walkthrough to verify that mold was remediated properly. A buyer should be able to rely on their agent to protect their interests--not feel pressured or undermined during one of the most consequential parts of a home purchase. In general, anything we asked for, such as updates from the sellers about repairs, she framed as atypical and unreasonable. We felt very gaslit by her. What is even more unacceptable is her subsequent public discussion of our private transaction and personal disputes on her public podcast, presented entirely from her perspective and without important context. Having private client information discussed publicly without our consent was deeply disturbing and a serious breach of the confidentiality I expected from my broker. Given Illinois law's express requirements concerning the confidentiality of client information, I believe the disclosure may have violated applicable legal and professional obligations. In it she also decided to call my husband and I (who she earned considerable commission from) as "bad people" and "bad clients", along with sharing other disparaging characterizations of us. In her podcast she literally admits to greywalling us, mishandling our miscommunications, and being purposely unhelpful. I had held off on posting a Google review and just wanted to put the negative experience working with her behind me but discovering her podcast left me no other option but to post so that I could warn other prospective customers. This was not simply a terrible customer-service experience. It fundamentally undermined my privacy and interests during a process that is already incredibly stressful. Her unprofessionalism and lack of ethics is unbelievable. Alice - I'm sorry your feelings were hurt being called unprofessional and unethical (which you mentioned on your podcast), but actions speak louder than words and that's exactly what you are.

Tasha and Team Miller exceeded every expectation. Their organization and attention to detail made…read morethe entire process stress-free, and their market knowledge and strong network truly set them apart. Thanks to their expertise and guidance, we sold our home quickly and at a very strong price point. We are so grateful and would absolutely work with them again. We would definitely recommend Team Miller to anyone looking for a realtor.

Tasha and Bruce have been very professional by understanding our priorities and needs. A very…read moreresponsive team throughout the journey. Not once did I feel let down. We highly recommend Team Miller for finding or selling your home.

Shay Hata is THE best in the biz! She is truly exceptional at what she does! Shay and her fantastic…read moreteam are knowledgeable, very responsive, professional, and incredibly personable--all qualities you want in someone guiding you through a real estate transaction. Shay takes the time to listen, understand what her clients need, and goes above and beyond to make the entire process as seamless as possible. What really sets Shay apart is how much she genuinely cares about her clients. She is a full-service real estate professional in every sense of the word--attentive, resourceful, hardworking, and always willing to go the extra mile. On top of all of that, she is simply a wonderful person to work with. I would confidently recommend Shay to anyone looking to buy or sell a home. You will be in excellent hands!

Shay and Lauren were absolutely awesome. They represented us for two transactions (one selling, one…read morebuying) and did a superb job, especially in the face of a challenging market. They went above and beyond, I would happily recommend them to anyone searching for or selling a home in Chicago.

We were looking for an agent with a depth of sales experience, knowledge of the local market, and…read morethe ability to quickly put together a team of folks who could get the home ready for sale and sold. Sophia and the team checked all those boxes. As we are remote, Sophia has offered tremendous amount of help with her team to work preparing the home for sale. During Covid-19, a lot of suppliers have trouble of stocking their supplies. Sophia have coordinated heavily and tried to proceed with fastest timeline. Her team is impressive, the construction team, the designer are all working seamlessly and bring our home ready to go on market in a very short time given COVID-19 challenges. Sophia helped us explore the idea of aggressively pricing the home to meet the market. After the house was listed, we got a couple of offers. Some of them are way higher than listing price. Less than a week, our home was locked down with our preferred offer. Sophia is someone who will work hard to get you the most competitive price for your home. She is also very easy to talk to, good at listening to her clients, easily available, and at all times quick at returning and responding to our questions. She cares about a lot of her client Overall , Sophia is an Agent who really tried to help you. Her team is fantastic!

Terrible realtor all around. Bad customer service. Didn't show up to closing so we didn't get keys…read moreto our new home until hours later. Claimed she didn't know date of her own listing closing. She yelled at our broker and hung up on her. Unprofessional. She didn't reply to a text from our broker when we were trying to get into our new home. Would never recommend her.

After meeting with 3 other agents for the potential sale of my condo, Megan was recommended to me…read morethrough a mutual friend. Her combination of knowledge and enthusiastic personality won me over in minutes and 2 years later, I can still say that working with her has been nothing short of perfection. It's important to me to feel that my agent has my best interests at heart first and foremost, and Megan has demonstrated that she understands this time and again. Through her well-supported advice, I ended up renting out my unit, a transition I was nervous about. Megan made this process completely painless with her consistent follow-up, availability and desire to find the right fit. This past year, when the lease was up for my first tenant, Megan handled everything efficiently and found me another dream tenant within days. Having someone I can trust to handle all of this from 600 miles away has been more than this self-admitted control freak could ever ask for. Working with Megan, and by extension the O'Keefe Cibula Group, is like working with family. Megan continues to have my business and my trust.

We would highly recommend Megan Cibula to anyone looking to buy or sell! She was a pleasure to work…read morewith and made the home buying experience as seamless as possible. As first time homebuyers, we didn't know what to expect, but Megan put us at ease because she established a sincere level of trust. She was knowledgable on both the market and our neighborhood, very responsive, and her positive, energetic personality made us feel comfortable throughout the entire process. There were many steps to the home buying process that we were unaware of and she patiently walked us through each step so that we were in the know. We truly appreciate Megan's hard work in helping us find and purchase our first home. This home was the perfect fit for us and hope to be here for many years, but if we move on, we will definitely be using Megan again!

I referred Karen to sell a friend's condo and she did a fantastic job selling for top dollar making…read moreit a smooth transaction. Her attention to detail and communication skills were amazing. My friend will be hiring Karen for a future sale as well.

Karen sold our condo within 1 weekend (literally 3 days) AND received $6,000 over asking price!…read more She gave amazing advice on how to prep the condo, market analysis, pricing, and other details to ensure the property was aligned properly and the listing was full of detail the buyer wants to know. Karen is very detailed oriented; listens to everything you say and ask; great communication; and follows through on everything. We are extremely happy with hiring her for the sale.

Ms. Donna Raven was the real estate person who helped me rent my condominium in River Grove meeting…read moremy requirements. Ms. Raven is a very nice, down to earth, intelligent, knowledgeable individual who went out of her way and professional line of protocol to make sure that the unit is rented within my specific time limit. She called or texted me every time there was a movement from the property listing. She answered my calls promptly and was on line till all my questions were answered. To one and all person looking for a great real estate agent, take my word and contact Ms. Donna Raven. You cannot go wrong with the best real estate agent. Thanks Ms. Donna for a job well done. I sure will call you in near future needs in real estate field.

A seamless transaction from contract to closing. Excellent communication, professionalism, and…read moreteamwork. A pleasure to work with!

Coordinate Properties, specifically Amanda, did a great job for me in finding a commercial tenant…read more She was quick, thorough, always professional and amazingly attentive. I highly recommend and will definitely work with them in the future.

We sold our commercial gallery through Amanda. She demonstrated a knowledge of real estate…read moretransacting that only comes from a lifetime of familiarity. Her knowlege of the local market coupled with her responsiveness and attention to detail made our sale both possible and a pleasure. We would use her again in a heartbeat.