Tried to spay my already spayed cat, no reimbursement. Can't get xrays of a feisty cat without…read morefully sedating her. Different vet every visit. Cash grabby. I'm going into detail, so no one wastes time, money, or risks taking their fur babies here. I've always loved Dunckel. The last year, since they sold, all the good vets left. I've spent so much money here the last year cause the newer vets are not only inexperienced, but they don't acknowledge your pet, or even use a consistent vet to get to know your pets. My family rescued a 2nd cat (a stray) last year, and every visit since has been horrible. Issue #1.) The vet checked our stray cat, and said she needed to spayed. We paid for pre-op blood work, medications, exams, fees to walk in the door, etc. All to get a call that AFTER she'd been fully sedated and shaved, that she had a scar and was already fixed. They still charged us, and never reimbursed for the pre-op blood work. No accountability, no apology. Issue #2.) They cannot handle feisty or angry cats. I have an older, very feisty cat. The last 2 times she was taken in they were unable to treat her at all, and said she "wouldnt let them"... They prescribed a double dose (night before, day of visit) of an anxiety medication for a high price. We used that, and they still couldnt even get an xray of her back or leg. Issue #3.) They want to fully sedate my cat for an X-RAY. Not only that, but they still charged over $100 for two straight visits in where they did NOTHING. I understand my cat can be mean and difficult, but this is a vet. This is their job. She can't be the only cat that hisses and growls at the vet... Issue #4.) The vets seem to be afraid of her and don't even try to get to know her. They barely talk to my her, or acknowledge her. If they were half as kind to the pets as they are people, it'd make a difference. There are a few vet techs that are great, but that's it. The actual vets are horrible. Never trusting them with my cats again.

It's all about the money! I didn't even have to ask, the dr told us she didn't think there was any…read moreinfection because she didn't see any reason for one, even though All of my cats symptoms are urinary related so she didn't see any need to give her any antibiotics, we had to leave having nothing done but lose money to have her come in and feel her guts (something we had already done multiple times) and leave sending in someone else to give us the news of how much just tests would be, she told us she "might" be diabetic. something like $470 for blood tests and $350 for x-rays just to find out? then what??? that stuff costs less for people! We will be changing veterinarians!!

I just love dr childes been going there for 20 years. Not once was i turned away. I have many…read moreanimals who hes fixed. He save my 130 lbs dog from cancer when he was 8 he lived till he was13.

On October 20th we awoke to our lab having a stroke, I googled to find closest vet that was open…read moreand it was dr Childs office, we loaded the dog into the car and drove there just to be told sorry we can't help you if he isn't a patient here.. no empathy. Wouldn't call the dr just said nothing we can do if he isn't a patient! All we wanted was for our beloved dog to be out of pain, and instead we were just told (very coldly) can't help if he isn't a patient! He died in the car before we could get to the caring vet that we would have normally gone too if it wasn't an emergency

If I could give this staff 10 stars I would. They were so kind, loving, and caring of not only our…read morebaby, Maltese, Harley but they went above and beyond by treating us with the utmost respect and grace. Losing our sweet Harley was like losing our only child. This team of amazing people made a traumatic experience tolerable. Thank you all, and particularly Dr. Amanda Hitchcock, who assisted us with placing our baby in God's loving hands. We are forever grateful

I feel this place is all about money not about the care and compassion for the animals. My son…read moretook his 2 year old cat there because he ate a nerf dart. They charged him $800 just for an X-ray and fluids. Told him the cat needed surgery it was going to cost no more then $7,000 and no less then $4,500. Wouldn't work with him. So he had to leave with the cat. My son lives in Midland and went there because it was the only place he found that was open because of the holiday weekend. I have also had to take a few of my pets here and they are WAY overpriced. My dog threw a small bone up hole, which then caused her to vasovagal. We didn't know that's what was wrong with her, but I had already read reviews that they like to blame animals getting a hold of marijuana as reason for the pet to be sick. When we got there, which was around 4 PM. They took her in the back said they were gonna do some labs and an x-ray and then around 10 PM. Finally called us back. The first thing he asked is do you have marijuana in your house. I said no and he says well what we think happened is that she had vasovagal episode when she threw up. So $600 for them to keep her in a cage for hours to tell us that she vasovagaled and was fine.

We recently lost our beloved 12-year-old black lab, Riley. Pet Passages was absolutely, hands-down…read moreremarkable! The people were so friendly, kind, considerate, and when they came to pick her up, they treated her with such respect, kindness, and talked to her as if she were still here. Their service was remarkable! I literally cannot say enough. Their pricing was equally impressive, not gouging us with money during such a terrible time. Their packages gave us comfort in making the best decision for our needs and when we came to pick her up, they were so sweet and comforting. My dog had a knee replacement and they even took care in wrapping her metal plate separately from her ashes. As weird as that may sound, that's how I knew it was her! I know I said this before, but I can't say enough! Thank you to everyone at Pet Passages you are all incredible people!

When my precious Isla became ill and passed away within a short amount of time, it was shocking and…read moreheartbreaking. I was completely devastated and without the gracious help of Chris, it would have been so much worse. He was patient, kind and helped me get through this difficult time and I can't thank Passage Pets enough for their service for my beloved pet.

I am devastated with the way my first visit went at this "veterinary" office. My 6 month old…read morechihuahua has a spot on his back, missing fur which has developed quickly over the past 2 weeks. A very strange sore that I had no clue what to do with or where it came from. His original vet was unable to see him until Monday and I was unable to wait in his condition out of fear for my kids and other animals. I was able to get an appointment Wednesday evening for Thursday at 4:20. I got a voicemail at 7pm on that same Wednesday saying I needed to reschedule as they would not have a doctor Thursday so we agreed to Friday. When I arrived on time, I waited almost 15 minutes past my appt time to go back. Amanda at the front desk was kind. Not expecting the office to be a miracle worker, just hoping to find out what it is and if it's contagious or not as I have 2 kids and 2 other dogs, "Dr" S, a dark haired woman they consider a doctor, hardly looked me in the face speaking to me and had 4 VERY different suggestions on what it could be, leaving me in the same spot I started with no knowledge on the issue. I tried to be understanding and make suggestions (making suggestions to a doctor about something in which I know nothing is bizarre itself, I was desperate and hopeful for some kind of reliable answer). She was adamant on fleas, I assured her there were none and I'd just done a flea bath Wednesday before scheduling the appt. She insisted on combing my dog which was fine to rule it out for her, then realized there were indeed no fleas. She then switched to a hotspot, then maybe ringworm (which I was concerned of because of stray cats in my yard but was unlikely) then wound up with staph infection. She then suggested a multi-day antibiotic which I quickly turned down with plans to just take him to his regular veterinary office to find the real solution. I was charged $88 for a less than 5 minute visit that was rescheduled on their part, then waited after my appointment time after working all day and turning down his original vet that called me back because this place seemed hopeful and I did not want to cancel short notice on their business. I went back in to speak about the charge because I was completely mind blown. I don't think anyone can afford to be blindsided with no positive result whatsoever or take a risk in spending more on a seemingly VERY uneducated guess. The Dr. S woman began to say how hard it is to tell what skin conditions can be and how they should've notified me of the charge over the phone. I was notified of the charge but they knew why I was coming, I would have greatly appreciated a heads up that they may not have a reliable solution to my issue for that reason as well. When Amanda (who I assume is the boss) came to the counter to speak with me, an unknown man followed her to listen in on what must have been considered the latest drama and Dr. S continued to cut me off telling Amanda it was a staph infection. It would have been a different story if she was as sure in the beginning as she was when her boss came out. I then decided to cut my losses as they invited an unknown person to the situation which made me feel as a customer with a problem, 3 to 1 which I did not deserve when I only wanted to be heard and understood. I am sad I wasted my money here and have to start all over again with an entirely new vet bill Monday. I did not have the money to waste right now and regret investing trust into this place. I hope you enjoy the $88 tip.

From the owner: Important**Please follow the cement ramp around to the back entrance…read more We provide urgent non life-threatening medical care. Pets with major trauma still need to get to the nearest 24 hour emergency hospital. At Pet Care we provide exceptional care and support for both our furry patients and their devoted owners. We are dedicated to promoting the health, happiness, and well-being of pets, delivering high-quality medical services, we are offering compassionate guidance to pet parents. Our commitment is to create a harmonious partnership between pets and their owners, ensuring a lifetime of joy and vitality for our beloved companions.

Jessicah's French Bulldogs Is the breeder that you want to deal with for a French bulldog puppy…read more Jessicah puts her heart in soul into these puppies. Every single litter is bred with intention to have health, beauty, and well-raised puppies. I have raised Labrador retrievers for over 35 years, and I know what it takes to have quality puppies. When I was looking for a French bulldog I was referred to Jessicah over 7 years ago. Once I spoke with her, and then met her in person, I knew I found my breeder. The dog I purchased from Jessicah has been healthy, well adjusted, and a perfect addition to our family. I don't think anybody knows the time, tears, and effort it takes to raise a healthy well adjusted litter. And then the job of picking the right owners to take on your babies is a monumental feat. In every business, there are those people you should see coming. The ones who don't have good intentions, but fool even the best of us. Unfortunately someone has purchased one of Jessicah's puppies that has ill intent towards her. They have left a review on this site and on many others. Jessicah has had ​he very best of reviews on all of her social media platforms. I am writing this review to let everyone know that if they are looking for a quality French bulldog puppy, you have found the right place. I don't want one bad apple who likes to write bad reviews on many different things ruin what she has worked so hard to achieve.

I have always rescued dogs and was unsure if I wanted to buy one. Jessica's showed me there are…read morebreeders who truly care about their animals. She hand raises them with her family and treats them as loved pets. Now I have this nugget of love!

BUYER BEWARE At 1 yr…read moreand 11 months, My puppy was diagnosed with a disease called Protein-Losing Enteropathy (PLE) with an underlying cause of Lymphangiectasia. It took the vets sometime to realize what was causing my dogs illness but after looking at her medical records from her first vet visit which was ONLY TWO  weeks after bringing her home they discovered that her albumin levels have ALWAYS been low meaning she was already sick when we brought her home. After contacting Ericka Johnson with the final diagnosis she was dismissive and hostile. This was absolutely shocking as her website promises a "Healthy Legacy" and a "Health Guarantee". Furthermore we EMBARKED our dog and discovered our dog is NOT PURE BRED CO. Any offsprings of Sire Bruss Drago should defiantly get EMBARKED. She also lies about the size of her dogs, after contacting antech imaging services they confirmed that Drago's size was 130lbs meaning the documentation on her site has been photoshopped to 164lbs. antech imaging services also confirmed Marverick's size is also falsified on her site. You can read more of Xena's story here https://royalcaucasianshepardstruth.com/

From the owner: We are a small family breeder kennel. All but 3 of our COs are legal imports from many different…read morecountries and are DNA breed and health tested. This breed is definitely not for everyone and we will only sell to experienced dog owners, so please do your research. Most of our puppies will come with AKC (FSS) & UKC registration, all will come with up to date vaccines, dewormed, vet checked, microchipped, return contract, puppy pack and lifetime breeder support. We are also always open to questions but only through text messages unless you have already been through our approval process.