1. Cross Veterinary Clinic

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Grand Blanc, MI

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Cross Veterinary Clinic

3.9 (14 reviews)
Open • 9:00 am - 6:00 pm

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Services - Cross Veterinary Clinic

Pet physical or wellness exam

Pet vaccinations

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12 years ago

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Ask the Community - Cross Veterinary Clinic

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Genesee Veterinary Hospital

Genesee Veterinary Hospital

(16 reviews)

BEST VETERINARIAN EVER!…read more Short of this is I took my beagle to his now former vet for an ear infection on a Tuesday in Berkley. This wasn't his first ear infection (he's 9) but instead of giving him the usual medicated drops and sending us on our way they also gave him a steroid shot. By 11 that night he had vomited up everything he had ate that day and was acting constipated when he went out. He was also unable to keep any fluids down without vomiting. I called the former vet the next day (Wednesday) and they said watch him for the day and if it continued bring him in Thursday for follow up. On Wednesday night he still had not ate and couldn't keep any fluids down and wanted to go out to attempt to use the bathroom about every 45 mins. I called the vet Thursday morning and reported all this. They didn't seem in any rush to see him and got us an appointment mid morning. When we went in they x rayed him and took blood samples with no results. They gave him a shot that they said would calm his stomach and some pills for follow up they said would calm his stomach and told me they had a few cases of an intestinal virus lately and that's all it was and had to let it run its course. Friday I took him mid day to my friends place who watches him while I'm at work (Grand Blanc) and he was having the same issues. When she let him out one time she noticed blood in his urine. When we called his vet they said to collect a sample of his urine and bring it to them. I asked if I should bring him too and they told me no, his dr was off and wasn't working until Saturday and that if something came up with his blood I could just take him to emergency or wait until Saturday. Well I ended up calling Dr Heaton to ask if he could investigate the urine and work with my vet so I didn't have to drive an hour back. He told me yes and asked why I wouldn't bring my dog with me to him. I just told him I was going with what my vet said to do and his response was less than thrilled with my vet. When we got to Dr Heaton he conducted a thorough exam of my dog and couldn't find anything wrong immediately. He then took a new blood sample after reviewing what my vet had sent him and saw they didn't test his sodium or potassium levels. Being that he is experienced with a life of treating animals he was positive my dog had kidney failure. He immediately started treating him and sent me with the blood sample he took to another vet he works with up the street that had the ability to test the sodium levels. He was 100% correct. Dr Heaton kept my dog overnight for IV treatment and came in twice overnight to check on him calling me both times. Jamie picked him up Saturday morning. Dr Heaton left his IV port in just in case there were any problems over the weekend and gave us contact info to get ahold of him immediately to meet if there were any problems. I now have a happy beagle again that was close to passing because his forever vet ignored his problems and over medicated him. Dr Heaton might come off abrasive but to me he's a wonderful Dr that just tells you like it is. He is great at his job and truly cares, isn't just chasing the dollar. I've never met another veterinarian like him and will never use anyone else!!!

I would NEVER take another animal there ! he is EXTREMELY…read moreRUDE he told me we had a balance there from months ago ? I asked about what the charge was for (a urine test) our dog had skin issues he blew up yelling and flailing his arms around, asking me if I was questioning his intelligence ? I asked him to stop yelling there was NO NEED to disrespect me like that I simply asked what the charge and test was for ! I took him to ER vet in Davison it truly needed handled!! I gave them my dogs while record file they told me Heston gave him vaccines for Dogs could not even charged us a lot of money for those. him for quite a long time. I was floored. He acted like this. Of course I get home look at the records and see WE ALREADY PAID HIM he has to reimburse me the charges ! his office and exam rooms are FILTHY HIS OPERATING ROOM IS ABSOLUTELY ATROCIOUS. THERE IS NOTHING IN THERE SANITARY He has all VERY OLD OUTDATED, and RUSTY TOOL'S / UTENSILS I TRULY TRIED OVER LOOKING SO MUCH every time we went ! He was a Family Vet when I married my husband so I REALLY tried until that DISRESPECTFUL EXPLOSION of me questioning a test result and the charge I KNEW WE ALREADY PAID ‼‼ 0 on a scale of 1 - 10 HE NEEDS TO RETIRE ‼‼‼

Pet Passages - Lake Orion, MI - Riley. Therapy Dog and best partner ever.

Pet Passages - Lake Orion, MI

(10 reviews)

We recently lost our beloved 12-year-old black lab, Riley. Pet Passages was absolutely, hands-down…read moreremarkable! The people were so friendly, kind, considerate, and when they came to pick her up, they treated her with such respect, kindness, and talked to her as if she were still here. Their service was remarkable! I literally cannot say enough. Their pricing was equally impressive, not gouging us with money during such a terrible time. Their packages gave us comfort in making the best decision for our needs and when we came to pick her up, they were so sweet and comforting. My dog had a knee replacement and they even took care in wrapping her metal plate separately from her ashes. As weird as that may sound, that's how I knew it was her! I know I said this before, but I can't say enough! Thank you to everyone at Pet Passages you are all incredible people!

Pet Passages provided the absolutely most amazing, caring, compassionate dignified and loving care…read moreevery step of the way. Chris was so wonderful and make this entire heart wrenching process so much easier. His demeanor and word choices, kindness and true compassion made what I thought would be unbearable into a very calming and peaceful process. They were so affordable I almost felt guilty paying that amount given the level of time and care they provided me. Can not say enough wonderful things about Pet Passages and Chris and I am forever grateful for everything you did for us!

Cross Veterinary Clinic - vet - Updated October 2026

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