We have been going here for about 7 years, originally to put one of our kitties down. But we have a…read more5 & 16 year old and I love this place so much. Dr. Joe truly cares about animals and educating pet parents, which I love. They techs see us regular because our 5 year old needs her anal glands done and they take such great care of my baby. It's sad to see that some folks have been so nasty to the front desk, techs, or Dr. Joe- I think it's an entitled attitude that they have. So if you read a bad review- take into considered that a Karen probably wrote it.

Our Storm was not already an established patient but we knew he was failing and when I called the…read moreoffice on Tuesday Nov 21st and explained through tears our situation the receptionist made us an appointment for 2 hours later thankfully. We realized our worst fears after an exam and X-rays and labs but then we knew what was really happening to our beloved 13 year old Schnauzer so we decided to put him to sleep. Dr Joe and his male assistant were very thorough, kind and patient and we stayed with Storm the whole time and quite a bit afterward and we so appreciate the loving care Storm received. We just found out about Dr. Joe and his office last Friday and we are so thankful. We would highly recommend him and his staff! We are heartbroken but thankful for the options Dr. Joe presented to us for Storm and we were given time to decide.

I thought it was extremely expensive for a diagnosis of worms. It took a week for results I was…read morepromised the next day. I see a former receptionist was embezzling from this clinic so I guess we have to make up the money loss. Guess I'm looking for a new vet. I'm not paying for someone's crime!!

Have been going to animal health clinic for over 20 years. Dr Sandy is great, the team are all…read morewonderful, friendly and kind.

Very hard to get into! They schedule weeks to months out but the service and the staff is always…read moregreat. They're centrally located. They seem like they really do care and do their best to accommodate your pet to make them comfortable and help you figure out how to meet your financial responsibilities with your vet bill because let's just keep it real things can get expensive.

Have taken several pets to GBVH. Service has always good, and prompt. My pets even enjoy the visit…read moreThank you

I would NEVER take another animal there ! he is EXTREMELY…read moreRUDE he told me we had a balance there from months ago ? I asked about what the charge was for (a urine test) our dog had skin issues he blew up yelling and flailing his arms around, asking me if I was questioning his intelligence ? I asked him to stop yelling there was NO NEED to disrespect me like that I simply asked what the charge and test was for ! I took him to ER vet in Davison it truly needed handled!! I gave them my dogs while record file they told me Heston gave him vaccines for Dogs could not even charged us a lot of money for those. him for quite a long time. I was floored. He acted like this. Of course I get home look at the records and see WE ALREADY PAID HIM he has to reimburse me the charges ! his office and exam rooms are FILTHY HIS OPERATING ROOM IS ABSOLUTELY ATROCIOUS. THERE IS NOTHING IN THERE SANITARY He has all VERY OLD OUTDATED, and RUSTY TOOL'S / UTENSILS I TRULY TRIED OVER LOOKING SO MUCH every time we went ! He was a Family Vet when I married my husband so I REALLY tried until that DISRESPECTFUL EXPLOSION of me questioning a test result and the charge I KNEW WE ALREADY PAID ‼‼ 0 on a scale of 1 - 10 HE NEEDS TO RETIRE ‼‼‼

so very rude! wouldn't even hear me out , didn't even refer me to another doctor. He kept on…read moreinterrupting me when even let me talk. I would question going there in the future if he decides to take more new patients.

Very friendly and knowledgeable veterinarians. Staff friendly and efficient prices are fairread more

Very friendly, very caring, very thorough, very knowledgeable and, very expensive. But, I guess…read moreyou get what you pay for. My dog is a patient and will remain so. The only negative is they do not keep appointment times. They may put you in a little "care" room, but you end up waiting a ways past your appointment time before someone comes to take care of your pet.

If I could give this staff 10 stars I would. They were so kind, loving, and caring of not only our…read morebaby, Maltese, Harley but they went above and beyond by treating us with the utmost respect and grace. Losing our sweet Harley was like losing our only child. This team of amazing people made a traumatic experience tolerable. Thank you all, and particularly Dr. Amanda Hitchcock, who assisted us with placing our baby in God's loving hands. We are forever grateful

I feel this place is all about money not about the care and compassion for the animals. My son…read moretook his 2 year old cat there because he ate a nerf dart. They charged him $800 just for an X-ray and fluids. Told him the cat needed surgery it was going to cost no more then $7,000 and no less then $4,500. Wouldn't work with him. So he had to leave with the cat. My son lives in Midland and went there because it was the only place he found that was open because of the holiday weekend. I have also had to take a few of my pets here and they are WAY overpriced. My dog threw a small bone up hole, which then caused her to vasovagal. We didn't know that's what was wrong with her, but I had already read reviews that they like to blame animals getting a hold of marijuana as reason for the pet to be sick. When we got there, which was around 4 PM. They took her in the back said they were gonna do some labs and an x-ray and then around 10 PM. Finally called us back. The first thing he asked is do you have marijuana in your house. I said no and he says well what we think happened is that she had vasovagal episode when she threw up. So $600 for them to keep her in a cage for hours to tell us that she vasovagaled and was fine.

Don't let your dog mingle with twenty other dogs when there's little to no supervision…read more (someone standing there doesn't count) Three times we boarded our 1 year old or less puppy and three times we had to take her to the vet. Rough play they say laughingly. Puppies messing with older dogs get hurt, ours has been limping for two months. X-rays require sedation and big vet bills. No more Camp Bow Wow.

Our pups really enjoyed their stay at camp bow wow. While we wish they could have come with us, we…read morehad to leave our furry friends at a boarding facility. We chose CBW because it is close to where we live, and our decision was affirmed with their strict policies. They make pets get every vaccine that exists and even do a poop sample. Idk if this is standard in michigan, but it made us happy to know that our pets wouldn't be exposed to any illnesses. They also interview every dog before allowing it to stay. I really enjoyed using the web cameras to check in on our pups every now and then. The staff was really nice at check in and check out. We will certainly use CBW again when we go out of town.

We adopted a wonderful 11 month old mix from a rescue, and we battled with training for months,…read moretrying every approach we could think of to no avail. In fact, on the day of our consult he took the opportunity to sneak out of the garage door and take a tour of our new neighborhood, nearly getting struck by a car as we frantically tried to catch him. When we started training, it was clear that he had the desire to learn and work, we just had to learn how to help him. Einstein didn't just train our dog, they trained US. Now, we are confident in allowing him out in our backyard without a lead, knowing we have the ability to recall him to the house without him running off. Our young daughter can walk him on his leash without being pulled, and he greets people politely without knocking them down. More so, he is a happier, more confident dog now that he knows his "job".

We have had a great experience with everyone at Einstein, they helped us take a very difficult…read moresituation with a year old English Bulldog and turn her into a wonderful, but still stubborn member of our family. Both Dray and myself look forward to going to class every time. I would recommend Einstein to anyone who might have problems with their dog.

Born and raised in Flint area, our family adopted several dogs from shelter over years. Each one…read morespecial!! Most special one was around 1990. Had recently lost family dog at 13, also from shelter. Moved out on my own, had to have my own dog. Searched shelter each day at lunch-hour for 3 weeks, then found "the one" 12 wk old Collie/Chow mix pup. Woman there seemed to have found him too at same time! We had kind exchange of words before I GRABBED him and claimed him as MINE. Rest is history. Blessed by the best dog I remember to this day. For $35.00! Happy birthday to shelter and thanks to all who support it. Ken

Was beyond excited to go and adopt a sweet little kitty. Got there the girl with the colored hair…read moreand piercings was extremely rude from the start. She said go pick a cat and let me know. I come out and again just attitude like it's my fault she has to work. The girl brining the cats in to us was so sweet and kind. We finally decided on a little boy who we thought we be a perfect fit for our family. I go tell this girl I want to start the process and right off the bat it was like I was on trial. She acted like I was incapable of taking care of him... and the reason why! Because I couldn't prove I give my dogs heartworm medicine at home. No matter what proof I tried showing I was met with attitude and before she'd even look at it say "no that won't work" she completely ruined the day for us. I was so excited to adopt another fur baby and I left there feeling like I was a bad pet mom (if you knew me you'd know my pets are EVERYTHING to me) we decided to go through a different place. And never had to show ANY proof of heart worm medication. I feel bad for the animals because they might be missing out on their forever home all because this woman is miserable. She needs to be fired! She acted like I was unfit but in reality she's unfit to be working there.

We recently lost our beloved 12-year-old black lab, Riley. Pet Passages was absolutely, hands-down…read moreremarkable! The people were so friendly, kind, considerate, and when they came to pick her up, they treated her with such respect, kindness, and talked to her as if she were still here. Their service was remarkable! I literally cannot say enough. Their pricing was equally impressive, not gouging us with money during such a terrible time. Their packages gave us comfort in making the best decision for our needs and when we came to pick her up, they were so sweet and comforting. My dog had a knee replacement and they even took care in wrapping her metal plate separately from her ashes. As weird as that may sound, that's how I knew it was her! I know I said this before, but I can't say enough! Thank you to everyone at Pet Passages you are all incredible people!

When my precious Isla became ill and passed away within a short amount of time, it was shocking and…read moreheartbreaking. I was completely devastated and without the gracious help of Chris, it would have been so much worse. He was patient, kind and helped me get through this difficult time and I can't thank Passage Pets enough for their service for my beloved pet.