Allan of Comfort Plumbing came to do the periodic heat exchanger flush of our Navien instant hot…read morewater heater. He came on time and performed the flush without incident. Allan was exceptionally helpful during his visit and did everything in an efficient and professional manner. This is 2 for 2 rating 5 stars for Comfort Plumbing and it's excellent service.

WARNING! BAD JOB, AVOIDED ADMITTING THEIR MISTAKE, BLAMED…read moreTHE CUSTOMER AND WANT TO CHARGE THE CUSTORMER FOR INCOMPLETE WORK DONE! I'm hoping this will get the owner or a supervisor's attention to contact me regarding the service I'm being charged $271+ for. Their plumber came out to fix my laundry faucets with new washers and left saying it was repaired. Within 10 days I turned off the laundry faucets to attach the wall elbows onto the machine for it to slide into its closet and close the door, only to find out that one of the faucets was STILL LEAKING. Plumber came back and said it was MY fault for turning off the fuacet???!!!??.(What are faucets for????) That the entire laundry water supply box needed to be replaced. I checked to see that the laundry water supply box replacement needed replacement and cost (high$$$) was true and neccesary then called them to see if they would compromise. They have avoided my 5 messages. Plus, I'm on a well and since I can't stop the leak my well pump is contiually working and adding to my PG&E bill. BAD JOB, AVOIDED ADMITTING THEIR MISTAKE, BLAMED THE CUSTOMER AND WANT TO CHARGE ME FOR INCOMPLETE WORK DONE! BEST TO JUST AVIOD THEM!

I called and they showed up in minutes and did a great job . I really appreciate them for showing…read moreup and getting the job done fast and well.

I want to thank Craig for following up with me and letting me know there was a mistake cwith…read morebookkeeping. He advised me there would be no charge for his technician coming to our home.

We all hate our waterheater to go out. We get so stressed. It was so easy naviating Hotco in 20…read moreminutes she had me quoted and sheduled They're local and I grew up here supporting local. I found them from my single friend and thats important to feel safe and comfortable with a company Thank you

I had an excellent experience with HOTCO - The Hot Water Company. I called in the morning about my…read moreleaking water heater, and they installed a new 50‑gallon Bradford White the same day. Charles Yocum arrived right on time at 12:30 pm and finished by 3:00 pm. Jenn on the phone and Charles in person were both friendly, professional, and very competent. The price was competitive and on the low side, with no surprise costs, and it included hauling away the old unit. Charles upgraded all the plumbing with quality components and brought everything up to full code. He also gave me great, no‑pressure advice on maintenance, the pros and cons of different anode options, how to change them, and even explained the newer electric anode that never needs replacing and can help the heater last virtually indefinitely. Fast, honest, high‑quality service. Highly recommended.

I was looking into getting water heater replaced with tankless. We were constantly running out of…read morehot water and our water heater tank was old. I reached out to Water Heater Man describing what I was looking for. Jay contacted me back the same day and even dropped by. He never tried to outsell me anything. Understood my needs and gave me his honest opinions. Even gave me a good quote that night. I ended up going with them. Jay was AMAZING. Professional and courteous. Install was very clean. I highly recommend him for any water heater needs. Thanks Jay!

Very knowledgeable and fair Was very pleased with the…read morequality of the product and workmanship

Very positive experience working with Mike and Dustin. We replaced two water heaters with a…read moretankless and re-rerouted some messy legacy plumbing. Their bid was price competitive, they work with great brands on the water heater front, and they made sure everything was done right. We're now using them again for some remodel work.

Mike and his son Dustin are a pleasure to work with. They communicate well, and are calm, friendly,…read moreand happy to accommodate complicated scenarios. They have assisted me with a series of steps for ongoing recalls with my tankless water unit - it has required deadlines, frustrating coordination with the manufacturer, and the rush order of parts to keep the boiler working and a vacation rental online for guests. It has been a process but Ivy Plumbing has kept us going.

We called Golden State Plumbing because we had a leak under the sink and needed a new hose bib…read more Matt was awesome. He quickly diagnosed the problems and fixed them. Matt and company are our new plumbers.

I have used Matt at Golden State Plumbing a number of times now over the last 3 years. The guy is…read moreawesome! Really stand up, fair, and experienced plumber. I can't say enough good things about Matt. Use him for your next plumbing job and you will be glad you did!

We honestly could not be happier with our experience. We had Spoor's replace almost all of our HVAC…read more(AC condenser, furnace, some ductwork, HVAC lines and electrical, and attic insulation). From start to finish, Garrett and his team was professional, fairly priced, and clearly cared about the quality of their work. What stood out most was their commitment to making sure everything was done right. Garrett even had this cool tool that analyzed what size unit we would need based on the size of the house, orientation of the sun, ups and downs in the weather during the day, and the temperature we like to keep our home set at. I've never seen anything like it. Any time we had questions or concerns, they were responsive, patient, and willing to help. Even when there was a small project miscommunication along the way, they completely stood by their work and made sure everything was corrected and handled properly without hesitation. That level of customer service and integrity is hard to find these days. The quality of the installation and follow-up support exceeded our expectations. You can tell they genuinely care about their customers and take pride in their work. If we could give them 10 stars, we absolutely would. We'll definitely be recommending them to friends, family, and anyone else looking for HVAC work!

My water heater and furnace were both giving up the ghost about the same time, and Spoors replaced…read moreboth. I am extremely pleased with the work they did. They put up with my ignorance, answered my questions, did a really neat and tidy job, and cleaned everything up. I could not be happier. I had earlier asked some other outfit and got unhelpful answers wanting more money. The difference is like night and day. Go Spoors!

Thank you Ryan for the outstanding customer service! We appreciate Roto-Rooter for their quick…read moreservice in an emergency type situation where our sewer drain was overflowing and we were at risk of having the house red-tagged. They were here within the hour and cleared the issue in view of the city officials, and saved our butts. Again, Ryan was on top of his stuff, knows his job well, and brought a great, friendly attitude to the mix. Thank you again we will happily go to them again in the future!

I'm a plumber here in Grass Valley and I was on a job where I was working on one item and Cameron…read moreChapman from Roto-Rooter was working on another item on the same property and he helped me fix and troubleshoot an item that would've been very difficult without his help. Cameron is the man I would highly recommend him to anybody with any plumbing issues. Very professional knows this stuff.