We had our puppy spayed at this clinic yesterday, January 20th, 2026. She was dropped off before…read more8:00 a.m., and we were explicitly told we would receive a phone call as soon as the procedure was completed so that she could be promptly picked up. Despite this, no call was made. By 4:00 p.m., after hearing nothing, we contacted the clinic ourselves and were told that the procedure had already been completed and that she was ready to be picked up. We arrived shortly after 5:00 p.m. and found the facility locked and closed, despite being told the clinic does not close until 5:30 p.m. Repeated attempts to contact the clinic and the emergency line were unsuccessful. As a result of the clinic's failure to communicate and ensure proper handoff, our puppy was left overnight without our consent or prior notification. This is completely unacceptable and raises serious concerns regarding both patient safety and operational accountability. When I arrived this morning at 7:30 a.m., immediately upon the clinic opening, there was no acknowledgment of the error, no apology, and no attempt to take responsibility for what occurred. This lack of accountability is alarming and demonstrates a disregard for both clients and their animals. This experience reflects an unacceptable level of unprofessionalism and negligence in basic client communication. Entrusting a veterinary clinic with a family pet requires trust, responsibility, and clear communication--none of which were demonstrated here. We will not be returning to this clinic under any circumstances, nor will we recommend it to others. The failure to communicate, compounded by the absence of any accountability, is indefensible.

I was traveling for work and needed to board my horse. They were very helpful. Also very friendly…read more They took great care of my horse.

Dr Bremmer is one of the most personal vets we have worked with. He doesn't up-sell you on care…read morethat is not needed, but will give you a straight forward, as if it were his own pet, analysis. Love his honesty and professionalism.

From the owner: Oneta Animal Care is a locally owned business dedicated to giving your canine and feline friends…read morethe care they deserve. From weight management and checkups to preventive care, we've got your pets covered.

Absolutely love the Docs and staff. Very nice calm approach with our babies. I would recommend this…read moreto anyone.

HORRIBLE customer service. After speaking on the phone to a VERY rude lady, I would not feel…read morecomfortable sending my fur baby here. She had an attitude the entire phone call while I was trying to get information and look into services. I find it highly unprofessional and inappropriate to have someone so rude answering calls for this business. 10/10 will never recommend or think about going here. These are not the kind of people you trust with your pet.

We thought our boy had a UTI. We went online and easily booked a same day appointment. When we got…read morethere Dr. Sharon Baker was so nice. She listened to our concerns and even watched a small video we took of our dog. She was concerned and recommended we get an X-ray if we wanted. She was not pushy. She just said we need peace of mind that it's not something else. She was right. Our little guy had bladder stones and one stuck in his urethrae. She called in the surgeon, Dr. Don Schmidt. He rearranged his schedule and got our boy straight in for surgery. We didn't have to take him someplace else or wait another day. That was so nice. He had his appointment at 2pm then surgery shortly afterwards and we had him in our arms by 6:30. I'm so impressed with them. Also, we asked for a refill from a previous vet on some anxiety medicine for him. Dr. Baker was like, no problem. She told us to order it through Chewy since they didn't have it in stock and we needed it quickly for the fireworks coming in a few days. She said she would take care of it on her end and give authorization to Chewy when they called. The only thing I was kind of disappointed about was the tension at the front desk when we checked out. There could have been better customer service there. But overall we were happy with the service and the amount of care from the vets. Update: When we got home a few hours later, our dog was wincing in pain. We gave him some of the meds the doctor gave us but he still winced terribly. We had to take him to the ER and leave him overnight to get a slow drip of pain meds. Update -2 weeks later- Midnight is doing so well. He seems like he has gotten two years knocked off his age. He's getting around like a spring chicken. We went back to get stitches out and the staff was excellent. The front desk staff took time to talk to me about my dogs, and Dr. Baker met with me and discussed what we need to do for Midnight going forward. She wrote it all down for me so I could look over my options. I am very pleased and will return.

I've used this hospital for 5 years and while I've historically been pleased, I feel like they have…read moregone through significant turnover in the past year or so, of their front desk staff. Recently saw Dr Webb for my dog. First experience with her and she followed all my recommendations for testing. My dog ended up going to ER the next day and had to be admitted. No one from Good shepherd followed up with me the following week, even though the ER had sent them the hospitalization summary. On Tuesday, I called to tell the front desk my dog had not eaten anything g since at least Sunday, Requesting a vet call me to discuss options. She acted like I had asked her how to fly a plane--totally lost. I called again and spoke with someone at the front desk. This is now 4 days since my dog has not eaten and asked for a vet to call. This is now Thursday and not call from anyone! Very, very disappointing.

Caring staff, gentle treatment and fair prices, its a combination you dont find often. I highly…read morerecommend them, they took great care of my cat and I will be bringing the rest of them here from now on.

Today we unfortunately had to put our dog down They were so…read moreextremely kind and made a bad situation as comfortable as possible they had a very soft blanket/bed for my girl and then gave us PLENTY of time to say goodbye and then they explained the process and let us tell them when we were ready Their process was very smooth and made the painful experience very comfortable and smooth

I cannot say enough about Dr. Beck at Pryor Veterinary Hospital in Pryor, Oklahoma. I want to be…read moreclear this is the clinic in Pryor--Not Wagoner. This review is long overdue, but after everything he has done for our dog, Xenon, it deserves to be shared. Xenon went through an incredibly critical time after suffering an obstruction, requiring three surgeries within just 16 days--all while she was pregnant. It was one of the most stressful and uncertain situations we have ever faced. Through every single moment, Dr. Beck showed not only exceptional skill, but unwavering dedication and compassion. He came in for emergency visits when she needed him most, without hesitation. Because of his expertise and quick action, he was able to save not only Xenon, but most of her puppies as well. That alone speaks volumes--but what truly sets him apart is the level of care, commitment, and heart he brings to his work.

Amazing service. Vet was knowledgable and bill was super reasonable…read more I would absolutely recommend them. Blake was great!!

I loved this groomer. My dog liked going there. Normally, he gets very distressed going to the vet…read moreor groomer. You can feel how much the four-footed clients are cared for and loved. The shop is close to where I live and that was a huge plus. I was so sorry that the owner stopped taking large dogs because of COVID restrictions on local services. We would still be using her services if we could.

Took Bella to Doggie Day Spa. She looks fantastic & I really enjoyed talking to Becky. Can't wait…read moreto take her back!