Stayed 2 nights for a wedding weekend. The rooms are nice but there is no chair but the desk chair…read more Breakfast was ho hum. In my opinion overpriced by about $50 per night.

I spent the last two nights at the Hampton Inn & Suites in Brantford…read more It was kind of out in the middle of nowhere ... you have to drive to get to a restaurant. My room was huge! I spent the extra $10 a night for a jacuzzi in my room. The room was $129/night. The bed was comfy and I slept well. There was a mini fridge and microwave oven in my room. Parking was free as is WIFI (it's fast). There was a complimentary continental breakfast with hot options (I grab some yogurt and an apple to go in the mornings). There is a salt water pool but I didn't use it. There is no restaurant in the hotel and no options within walking distance. Last evening there was a reception ... free appies and drinks from 6pm to 8pm. It happens Monday to Thursday evenings. I checked it out. They set out bottles of wine, beer and pop along with veggies, chicken wings and pepperoni pizza (which I'm assuming they ordered from a nearby pizza place) and you helped yourself. I had enough wings and pizza that I didn't need to have supper (I'd had a big lunch). I liked the hotel, my room and the friendliness of the staff but I found it was a bit too isolated.

Gord and I spent Wednesday to yesterday and stayed at the Arlington Hotel downtown…read more When we checked in, I mentioned to Samantha that it was my birthday/our anniversary and she sent a bottle of bubby to our room. How nice is that?! There are 24 themed rooms and we were Stan Lee room ... all things Stan Lee! The room was a good size as was the bathroom. There was a coffee maker but alas, no mini fridge (I always travel with water). It would have been nice to have "normal" TV channels ... instead they were themed like the That Girl channel, Beverly Hillbillies channel, Biggest Loser channel, etc. Parking, WIFI and a continental breakfast were complementary.

We went for High Tea and it was ok sandwiches and tea but 100 Bucks for two people is just…read moreridiculous. Sorry. Atmosphere inside like a crappy old train station

Where to starts…read more.... Check-in: 5 out of 5 Staff Members: 7 out of 5 Room: 1 out of 5 Breakfast food: 2 out of 5 Overall: 2 out of 5 Let me start off by saying the staff members were friendly and awesome! Check-in was quick and simple, staff friendly and very helpful. The room was decent, appreciate the mini-kitchenette, dining area, living room and separate bedroom. The sofa was worn and looks like a dog chewed on a corner... the bed was comfortable, but on the 2nd bed sheet, found pieces of long hair... not sure if it was the housekeepers or prior customers, but they need to pay more attention to that. The bathtub/shower combo needs some work. Found few four legged friends in the bathroom... not a good sign. On the night I was staying, one of the guests was cooking and set off the fire alarm, the city sent 4 engines and one support vehicle... there was no fire and it was resolved within 30 minutes... but me and all other guests were poking our head out the door trying to figure out if it was legit or not... a broadcasting system would been helpful, but it is what it is. I'll give it to the staff members, they were dealing with the issue as professionally as they could, given that some of the things were outside of their control.

We go to Brantford quite a few times a year for competitions and sporting events and always looking…read morefor a hotel that is close to the rink and comfortable to come back to at the end of the night. This is not the place. When we check into the hotel, the lobby was filled with people drinking beers and being extremely loud. Others were standing outside smoking and drinking. It was loud everywhere. Once we got to the room, it was smaller than expected based on the pictures online. As we looked around the room, it felt like it was never cleaned properly and things do not get replaced after checkout. The toilet paper roll was basically empty, there was one next to it but it strange to see that it is acceptable like that. The dishwashing liquid container was 3/4 empty. We had to wash our dishes/utensils by hand since the dishwasher didn't work. We turned it on twice and both times it ran but the detergent never was released so it was washing with water only. There were dead bugs on the window sills and the bedsheets were dirty. Do not recommend.

I've stayed at this hotel the last few years and it's been fine. This year I was a little…read moredisappointed in my stay. I arrived around 2:30 in the afternoon and they said my room wasn't ready yet and to try back at 3 PM. No worries. I was able to hang out for a few minutes waiting and went back and my room was ready. I was able to bring up my things and get settled. The 3rd floor of the wing is under renovations but that never was an issue. I went to go turn on the TV and the remote didn't work. Not a huge deal since I wouldn't be in the room long but I mentioned it to the front desk and they said they would find a replacement but it didn't happen until the next day when we found a maintenance worker. Which is fine because the channels weren't working at all on the tv the next morning anyways. The breakfast was better in the past. They replaced all the real plates with paper and the silverware is all plastic now. They even downsized the offerings for food and it's still a good breakfast but it the very basics. Overall, this is an okay experience. It is in a good location that is easy to navigate to but the amenities seem to be dwindling here. Next year when I come up to Brantford, I'll definitely debate staying here or somewhere else.

The rooms in the East wing are dated and dirty, worn couch and wing chair. I could only plug in to…read moreone outlet in the table lamp on the desk as the other lamps in the room did not have outlets. How do you charge more than one cell phone? We learned that our fireplace was not functional when we tried to turn it on, and Joanne Brooks, General Manager must be fully aware by now that the rooms in the East wing have non‑functioning fireplaces and the rooms are in poor, worn, dirty condition. The fireplaces continue to be listed as an amenity on their website in the East wing, which is misleading to customers and was not indicated at time of booking which is what was claimed we were told at reception. We doubt this is the first complaint, and it appears the fireplace photo for these rooms are actually from the Gretzky wing. We were provided an adjusted the rate and bonus points for the non‑functioning fireplace. Besides the one on the door, we did not see one NO SMOKING sign in the room next to the detectors as is the norm in other hotels in Canada. This would contribute to the evidence of smoking of cigarettes and marijuana observed from the hallways at various times of day. There are only heat detectors wired to the alarm system. The battery operated smoke/CO detectors can easily be pulled from the wall allowing smoking to go undetected. This is a loophole in Ontario law according to the Brantford Fire Department. We have stayed in the past at the other three major chains in Brantford, and all of these hotels are much newer and cleaner. We have never complained about these hotels as their standards appear higher despite being a budget offering. I can say at least the bathroom is clean though the door makes it hard to get in and out of the room. The pool area had a Grade B rating for the spa earlier that week when inspected by the Grand Erie health department. Everyone raves about the Gretzky wing, and there is no way we would ever stay in the East wing again unless it is fully renovated.

Hotel is so close to a 5 star rating. Room was nice minus the broken towel rack and hole in the…read moreblinds. Food was great. Staff was nice. Pool was nice. 9.5/10 would reccomend

When I went here the hotel had just opened up. I love the Holiday Inn Express brand. I love their…read morerooms and their breakfast. This hotel still had the new hotel smell. This hotel was so new that it was not even listed on Google Maps. Because this was a brand new hotel there was nothing that I could complain about. I got a great night sleep, the hotel was clean and the staff was friendly. The breakfast was the traditional Holiday Inn Express breakfast. Plenty to choose from for everyone.

Great hotel, friendly staff and great amenities. Would have been five stars if it weren't for kids…read morerunning the halls late nights and early morning (during quiet times). A call to the front desk resulted in them sending security which resulted in an hour of quiet. Then at 2 AM the kids parents were out in the hall talking loud. I think I must've just been unfortunate to have been placed on the hall with the youth sports team. As a Hilton Honors member I expect better.

We loved this place! At this price point (about CAD140 for two queen beds), this was an excellent…read morevalue! Everything was super clean, and staff were all courteous, helpful, and friendly! The kids loved the pool, and the breakfast was good too! This is great for business travellers and families. Will come back again! 5/5

We went to Woodstock for a wedding, and chose this hotel; stayed for 5 nights. Price started at…read more$109, but dropped on the 3td night to $99, and the 5th night dropped to $90!! Breakfast included. We joined their rewards program. The room had 2 queen sized beds along the left wall, and along the right wall there was a wardrobe, a small desk area with one chair, a dresser, and a small fridge. I found out that the rooms are all the same size, but there were at least 3 other room designs: you could get a room with 1 bed and a sitting area; one bed with sitting area and 2 bathrooms, or a separate bedroom with 1 bath, a sitting room, and a kitchen. For this stay, I wish we had gotten a 1-bed with sitting area, but what we got worked. Staff were friendly and helpful. This hotel is really compact inside. The one thing I missed was a lounging area in the lobby. To gather in larger groups and people-watch. Here they had a couple of couches and a chair in front of the elevator and in between the check in desk and breakfast area. But the staff monitoring breakfast activities sat there until they were needed in the breakfast nook, sometimes drinking their own beverages and talking amongst themselves.

Started staying here a year ago Always clean, bright and…read morecomfortable Pool is open until 11. Gym room is reasonably equipped and functional Staff are friendly and helpful Flatscreen TVS in rooms that we have chosen But no TV guides? Will have to check if any information is available Breakfast is included but hit and miss Cereal, waffle Maker, hard boiled eggs and yogurt are safe choices I avoid the coffee No information in rooms? Overall Acceptable but could be improved