Incredible work!!! Much cheaper then any quote I received. He is lovely! So nice and incredibly…read morehonest. Very knowledgeable and informative. He made sure we got exactly what we wanted and needed. Fantastic experience!!! Highly recommend! I will attach my before and after pic.

Great experience. Initial response: 10min. Scheduled and completed door replacement two days…read moreafter initial contact. Knowledgeable, responsible, reasonably priced and a pleasure to deal with. Will be confident in recommending to friends and family.

Do not use these people. They will not sell you parts. I needed a part very bad but they could…read morenot come out for 4 days. I pleaded that I would install the part my self but no they would not help me. Call someone else.

Julie, who I interacted on the phone with, was efficient, true to her word and very helpful. Tony,…read morewho did the work on my garage door was personable, honest and knew what he was doing. They said what they could do and when. They did as they said. My garage door wouldn't open and despite parts in short supply they fixed it! I'd fully endorse / recommend them. John Gleason - Lake Lure

Hometown Garage Door charged me $1,185 for a Wayne Dalton conversion to a standard torsion spring…read moreon a double door, a job which should have cost $350-400. I've been suckered!!!

Requested service for garage door that was sticking/failing to lift. Asked for technician to call…read morebefore arrival. He did not call as requested but did come at the time promised. Our stated request was that we wanted the door to work but did not want to spend a bunch of money. Took a quick look at the door, cables and springs (less than 3 minutes total), then said we needed a new springset including cables and would contact his manager to get a price quote. Contacted us back the same day with a price of $4800 but then offered to replace the entire door with 'new everything' for $5500. I was surprised at the cost and figured I better get a second opinion. A competitor came out the next day and who checked the springs and said they were totally fine and did not need to be replaced. He did replace a frayed cable for $80, replaced a roller for free and inspected the motor mechanism which very clearly had broken gears. He offered to install a new lift motor for $700 but said if we ordered a part on Amazon for $50 he could probably install it in about 10 minutes and could save us some money. He spent about 2 hours and charged $168 total. He said if we did ever need to replace the springs, they would be about $1200. He helped identify the gear replacement part on Amazon which we ordered and he'll come back to install this next week. Still waiting to see if the door works next week (that will seal the deal and I'll be glad to write a positive review for him). I called the technician from Hometown Garage Doors to followup and let him know that it was not the springs after all to which he responded that he knew that and was only going to replace the springs because the cable needed to be replaced (the one the second tech replaced for $80). I found the technician to be dishonest in the initial assessment and didn't want to own up when he was called out. Would not recommend working with this company based on our experience.

Terrible company waited for 3 hours no show. called the next day then tried to change the price…read morefrom $100 to $400. Got the job done by another company for $100. Avoid KandB. 828 284-1273

From the owner: K&B Garage Door is a family owned company that treats you like family!read more