Jessica was beyond helpful! I purchased a bridesmaid dress from David's Bridal about 8 months ago for my future sister-in-laws wedding. Unfortunately with COVID restrictions, the wedding was postponed to June. In that time, I got pregnant and and due 2 weeks before the new wedding date. Jessica helped guide me toward the right size dress to fit my post-partum body for the June wedding and exchanged my smaller size dress with no trouble at all. Beyond grateful for an easy experience! Oh and I felt very safe in the store with their COVID protocols. Well done! Thanks again, Jessica :) read more

My experience was unusual as guest of the bride with dress fitting first encounter with a lady rude unhelpful bad attitude after a member of our group asked for help she did not want to give her name but found it was Deseray [or something close to it ] a mid sized women in the front of the store: the second encounter was with a stylist polite but reeked of marijuana her eyes red other members of our group also noticed saying they could smell it while getting fitted and when she spoke I'm sensitive to the smell step away for a bit her name was Mariah a thinner women with long braided hair was our styler very unusual experience at this store. read more

Earlier in the week my bridesmaid and i walked in the store no acknowledgement just some people at the front desk chattering while we are struggling to find dresses after ignoring us for about 15 min A women named A.J came over when I told her we have been looking on our own she said we don't help you find special occasions dresses so you can self service. We wanted assistance and she sent a poorly dressed lady that was sitting at the desk chatting with her who also had an attitude after we asked to pull a few items and wanted to know if they can be ordered in other colors . I honesty though they both were customers because of the way they dressed and not to be ill but very smelly and what seemed like street clothing not clothing that a bridal attendant would wear the attitudes here are quite horrible and after receiving a sharp look after speaking in Spanish to my family was appaled I have been here in the past and had an similar experience but thought I would try it again after this im done I will never shop this place again they don't know how to treat people a older lady I think her name was Linsy was nice and tried to be helpful and reminded me that the name of the lady who half helped was named Miya or Niya while looking for dresses i asked for the supervisors name but when told it was the AJ lady we were over it and went to another bridal place it was more expensive but at least we were treated kindly will never step foot in this place the service is horrible an d the people helping aren't even dressed for work flip flops and smelly clothes with holes and unheard of attitudes just all around disappointing save your money for a place that will at least help you without an attitude read more

The service was horrible! I went in to look for a wedding dress, and the ladies at the front said they were only seeing customers by appointment. Their attitudes were unwelcoming and made me feel out of place. I'm unsure if the African man was the manager, but he was very rude and unhelpful as well. I will never step foot in this store again. read more

Mariah was great!!! Very helpful and pleasant!!! Such a sweet woman! She really took the time with me. I could tell that she wanted me to find the perfect dress! read more

I called for some information. Ashley was very helpful. She recommended some other businesses they could actually help me with my specific needs. Thank you, Ashley. read more

I just wanted to say thank you to Heather and Sandy for their time, kindness and courtesy shown to my Niece, my sister and me. Even though we did not buy my niece's wedding dress from them, they were awesomeness. read more

The service was not pleasant. 1. They had our appointment date incorrect in their system. 2. Our consultant was not attentive, she was all over the place constantly leaving us. Was not very warm and friendly. 3. Showed a picture of a style we liked and asked if they had anything similar in store, the selection was very slim. She showed us a couple of dresses, then said "look around and I'll be back". Not helpful. 4. Did not even measure my flower girls. Had them try on different size dresses and went off of what "looked good". Did not make the experience of picking out flower girl dresses fun at all. read more

The customer service at the front was non existent. We did not have an appointment but they offered us a walk in which we did, but then were reminded many times that we did not have an appointment and that she was taking care of someone else. The selection was minimal and the dresses were not in great condition. We did not receive the services that we were told we were going to receive. Overall not a great experience and not exciting for someone who is newly engaged. read more

Disappointed in the selection of dresses and the quality. Nothing looked or felt new, didn't feel clean. I tried a few things that were very disappointing. I bought a swatch of a color that I wanted to complement. read more

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The salesperson couldn't have been nicer. My granddaughter purchased her wedding gown from Davi

I always hear mixed reviews but this place sucks. The dresses are okay but our visit was horrible. The lady's who help were nice but not prepared, didn't know my sister's size or what she wanted after she filled out a survey about her size and the spelling of her name and also told the lady her size at the place when we made the appointment. Also her name was spelled wrong on the door today when she was trying on dresses and she said something about it she was told it's okay. Like wtf. Also we waited a very long time to get someone to work with us and we had a appointment. We will not be back. I would highly suggest you book your appointment somewhere else, the first time trying on dresses should be a happy special moment and these people were very unorganized and unprofessional. I don't blame the girls who worked with us so much but I would blame management. read more

Some pretty dresses. Not impressed with the service. The selection of dresses was plentiful, however.

Bridesmaid gown shopping is never something I get excited about; albeit, it's an honor and privilege to be a part of one's special day. I had visited this store previously and my experience was mediocre. This visit was by appointment and we had the pleasure of being assisted by Simon. We were a group of three to include the Bride. Our initial purpose was to select the bridal party gowns. We explained to Simon what we wanted and he made it effortless by uploading our desired sizes and available styles on his iPad. He then pulled the dresses we liked from the populated results. During this time, we convinced the Bride to try on a dress or two for us even though she had already purchased a dress. The previously purchased dress is beautiful, but not an actual gown. Needless to say, her excitement heightened once she saw herself in a bridal gown. Simon returned with our dresses and assisted the Bride while we donned our dresses. The Bride explained to him she had a dress at home and showed him a photo. He suggested it would be a great reception dress. We agreed so she provided a description as to what she desired in a gown. Simon selected the perfect gown! It was not only on point with her desired look, but she looked amazing in the dress. Allegedly, Simon doesn't typically work with brides. If this is true, brides are missing out because he has an eye for bridal fashion and a great personality. He should be blessing more brides with his talent. We all said Yes to dresses and enjoyed our shopping experience. I recommend visiting Simon at this location for your wedding apparel needs. read more

Today I had an appointment with Wendy. I cannot say enough good things about her! She was very patient with me as I tried on wedding dresses, and pulled some amazing dresses out for me that she thought would fit me best. I actually ended up choosing a dress that she pulled for me as a suggestion! After I said yes to the dress she helped my bridesmaids try on some beautiful gowns! Highly recommend Wendy as your future stylist! read more

David's Bridal - Bridal Near Me - West Palm Beach, Florida

I came here looking for an elegant gown for an up coming event and the staff were extremely rude. I believe their names were Natasha and Maggie. These ladies need to work on ur hospitality pronto. The vibe when I came in was horrendous didn't even get my dress at that. The dresses had a musty smell on them. DO NOT WASTE UR TIME HERE. read more

My bestfriend is having a destination wedding and of course came to Davids Bridal for her dress. First visit she had a GREAT team (sorry cant remember names), found the perfect dress and fell in love!!! On her first fitting, she was told all the alterations they agreed on, could not be done on her dress. Devastated, but optimistic she found a new dress, that required significantly less alterations. a month later, at her final pick up, they handed her the dress, stating it was finished. She asked to try it on and NOTHING was done, and there was a now HUGE hole in the side and safety pins still holding up her straps. What a horrible experience during what should have been one of the greatest! The seamstress told my bestfriend  that her removable train should be sown on, and her vision for her dress was ugly, and when she didn't agree with the seamstress idea, she walked out of the fitting and said she will not help. The replacement that came in said it was her last day so she too was over it. She spoke with a manager who refund 10% of the $400 she paid for alterations and asked her to come back again in a week to pick up the dress.  (3 days before she flies out for the weeding and she travels almost 2 hours to this store!) The day before the pick up, she gets a call from another seamstress stating "Hi - they just threw your dress on my desk and i'm seeing pins everywhere, is this how you want it?" WHAT??!!!! This conversation was followed by a call from the manager arguing that the dress was done, but they are short staffed and things are delayed. That is not her problem! The next day (today!) she arrives for her appointment to pick up her dress and is now sitting In her car for 45 mins in the RAIN waiting for the dress because yet AGAIN her dress was not finished. This is by far the WORST wedding dress experience EVER!!!! She should be refunded the full cost of the alterations. As 8+ year event planner and a future bride myself, this is not the type of customer service i would have anticipated. I would NEVER recommend or use Davids Bridal after this. And you can save your automatic response because we can't just redo the experience of picking their wedding dress. You're team failed miserably! read more

I made an appointment ahead of time. Came in with my party and in 2 hours I found my dress and accessories Kathy was my dress coordinator and she did an amazing job. She was patient, helpful and didn't try to upsell me. The dress I chose was actually one she picked out for me. Very pleased read more

Had a wonderful experience today that really started yesterday when a wonderful staff member of this location really hooked it up. Dress fit like a glove and I couldn't be more pleased. Evelyn took great care of me and my family and for that l, I'm grateful. To David's Bridal Corporate, you have a winner here! I urge you to recognize her for her effort, professional disposition and most importantly, the fact that she did so with a smile on her face. read more

David's Bridal - Bridal Near Me - West Palm Beach, Florida

Thank you sooo much for making the bride feel like she could accomplish finding the perfect dress. When a bride is on a limited budget, it can be a challenge, as she doesn't want to look like she purchase a dress at a discounted price & knows she must remain with her budget. Sometimes you also have a challenge finding the right size (if you are petite or even if someone is a plus size). The staff, management, and selection of dresses at David's Bridal W Palm Beach are superb!!!! Jessica I, thank you again for making this a special day for our bride!! We will continue to rave about the personal attention our bride was given for a special day she will remember - for this is the dress she will remember wearing on that one VERY SPECIAL DAY. THANK YOU Everyone at David's Bridal W Palm Beach!! read more

Pat was amazing! She was so patient and helped us find the perfect bridesmaids dresses for my daughter's wedding! Thank you Pat! read more

Emily was very helpful in helping me find the perfect last minute dress for a photo shoot. So grateful for her expertise and willingness to help me find exactly what I needed in such a short time frame especially since it involved maternity sizing. I couldn't be happier with the experience. read more

My sister and I stopped by this David's location while on vacation in Palm Beach. I recently got engaged and this was my first time trying on dresses. I was nervous (don't like attention lol). The minute we walked in every staff member was incredibly kind and helpful. Lianys helped me with my bridal apt and listened to everything I was wanting. I was able to browse through the dresses and choose what I liked. It was very laid back we came on a Monday morning And the store wasn't filled to the brim with other shoppers. I thought I was choosing The right styles for my body but Lianys ended up pulling the most beautiful dress and it was the one I said yes to! She is an expert and knows what she is doing! Lianys was so relaxed, helpful, and gave her honest opinion. I never felt pressured at all to make a purchase and she even selected the perfect veil for my dress and helped me decide which color to choose. I couldn't have had a better experience and I'm so thankful for all the ladies in this store! read more

This lovely place is great, Ross was super helpful with picking out a dress and giving us tips. I ended up with the most beautiful princessy dress!!! Can't wait for my big day. I do wish things were a bit less pricey- for everything including accessories it was about $1600+ which is not what I was expecting to spend read more

They sold me a dress that had bronzer and lipstick on the inside with a few hanging beads on the front. I was told when I come back for alterations they would fix and clean the dress. I bought and knowing it felt like a used dresss but thinking it was the only one. I get home and the dress is online in the color I want. Why would my salesman let me leave not all the way happy when he could have fixed that easily? read more

Ross my stylist was AMAZING! I was so nervous going in. I didn't know what I wanted in a dress. He was able to help me narrow it down. He is so personable and hilarious! He was honest too which I appreciated very much. I also appreciated that he didn't pressure me to buy the dress that day. I still haven't purchased it yet, but I will be!! I would recommend him to anyone. read more

Keisha helped me find my bridesmaids dress. She made the process so easy. She listened and asked what I liked/didn't like and even gave her opinion which was appreciated. She is patient and gives you as many dresses to try on and you want. Highly recommend. read more

I came with my daughter last week to start the wedding dress shopping process. We didn't expect to find The Dress in just 2 hours, but there it was! Leslie met us at the door for our appointment, showed us where to start looking, and helped my daughter with just everything. The entire fitting room process went so smoothly, and Leslie gave us so much freedom to help the bride pick her favorite look while also sharing her insights with us. We appreciated all the patient, friendly service and help with the gowns and suggestions for accessories in a range of prices. Looking back, it was such a fun evening that this mom will always treasure! What a special shopping experience. Thank you, Leslie! read more

Jennifer was phenomenal!! From the moment I walked through the doors she made me feel like a queen! Every bride should experience this royal treatment!!! read more

I bought a dress for 400 dollars and they canceled the party so obviously I wanted to return it, I had the receipt and it was within 7 days, even the dress was in perfect conditions. They didn't accept it even if I was following policy. read more

Sandy is amazing. Great listener, very sweet and helpful. Helped me pick my dream dress and accessorize! Great selection, found a very modern yet affordable dress. Would recommend to family and friends! read more

What's sad is that I had ordered a dress from there and had to cancel my wedding due to this unfortunate situation (which is already stressful enough) right after ordering the dress. The dress wasn't even shipped yet to the store, on my receipt it states you have 14 days to return/refund dress once receiving... All of a sudden they told me their policy had to change so they can stay in business... but they are more then happy to screw us brides over in the process...they had no sympathy what so ever... (yet my receipt states the policy that I agreed to at the time of purchase) Not only is this illegal but it's just cruel read more

Wendy did a great job of taking care of me as I was shopping for my bridal dress yesterday! I was worried that I wouldn't be able to find something at my price point in the short window of time, but she listened to me, made adjustments to what she was bringing and even patted my back reassuringly when I became overwhelmed and emotional. read more

Wendy did an amazing job helping me choose my dress today!! She listened to what I wanted and made excellent suggestions! And she was also super patient while I tried on a couple dresses multiple times to try and narrow down exactly what I wanted! I also ended up buying an outfit for our rehearsal dinner as well! A few of my bridesmaids were also able to be there to help me choose my dress, and we felt very comfortable with their COVID protocols! So excited for my big day!! Thanks so much, Wendy and the DB WPB team!! :) read more

It's taken me a few months to write this but I wanted to thank CARLA ALTAMIRANO for helping me choose my wedding dress. I was thrilled the first time I tried it on and loved it on my wedding day. Carla was so helpful and there was no pressure, which is what I appreciated the most. Thank you so much for a great experience. read more

David's Bridal - My wedding day!! - Bridal Near Me - West Palm Beach, Florida

Davids Bridals is not what it use to be...the customer service is horrible. they did nit explain I would have to pick my dress up until my alterations appt which is weeks and weeks away...I believe Davids Bridal will be out of business shorfly...I could if just ordered it myself and had it delivered ti my home, now I have to go pick it up to only then have to take it back for alterations...ridiculous... read more

I've been to this location a few times... most recently for a wedding in December... Okay, soo the store itself is in a good location. Military Trail and Okeechobee. The thing with David's Bridal is its a cookie cutter style... What sets each store apart is a great customer service experience... The staff were okay, not too enthusiastic: I mean, its a wedding- share in the excitement of the moment! The store itself is clean and has a fair amount of 'try-on' options.. still have to order most styles and shipping takes 6-8 weeks. If customer service was better than this store would be better... read more

Came here again with the bride-to-be again out of convenience and again ughhhhhhh (eye roll)... The first time we came here was for the bride and to find her dress. The appointment was made weeks in advance and when we got there we were told that the bridal associate did not start their shift until 30 minutes after our appointment was scheduled for. WTF. So we waited around and looked at some dresses. We were the. Scolded by another associate for taking them off the rack with out an associate helping us. That would have been nice to know. Our associate was finally there and ready to start. She spoke to the bride from or a few moments and we showed her the dresses we had already picked out to try. She set up the room and we started to try on dresses. Not being super sold on any of the options so far she started to go and pull dresses. However, all of them were the same exact style we all told her she did not like. Each dress nearly the same thing by a different designer. We do t really care who makes the dress. Just how it looks and what she wants. Some how as we were about ready to give up, the door to the fitting room next to the bride opened up and I spotted. Dress in that room. A few other dresses were attempted and finally pointed out the dress in the other fitting room to the maid of honor. It was in her size in the exact style we were looking for and it ended up being THE DRESS. But again, the sales associate could don't the correct slip so we went and were speaking with the alterations department and she were able to find the correct slip. Our bridal assistant also had another appointment come in while we were there and ended up spending the majority of the end our appointment with her other appointment even though we had more than 30 minutes left in the brides appointment. Obviously their scheduling is not up to par. If it weren't for the nice manager who was on shift who calmed the situation down I don't think she would have left with a dress that day. Also, I find it ridiculous that they charge for a garment bag for a dress and that a wedding dress comes in a bag no better than a bag you would get from a dry cleaner. (This is definitely a long story short) We came back recently because it is the closest one to the treasure coast and tried on 2 versions of one option for brides maid dresses. Same dress. Just a decision between short or long. Although we did not have an appointment we waited around to be shown which fitting room we could use and we were on our own. read more

David's Bridal - Bridal Near Me - West Palm Beach, Florida

The staff is nice enough. The restroom aren't clean like in a way u can tell that it's done in a rush on a daily basis but u can see dust, pee stains, and old poop on the toilet seat. The soap dispensers falling apart also don't look clean. Floors are also dirty. Not sure if it's corporate or franchise owned but they need to do better or hire staff to clean it. Use the restroom before ur appointment or hold it. I'm actually disappointed. read more

Eh ok. The first time I came here as a bride, the customer service reeked. The staff was overloaded was appointments and they failed to give the attention I deserved. I refused to buy my dress out of there after that experience. So when I went back in there to try on some dresses for a friend's wedding since I'm one of the bridesmaids, I was hesitant to step in there. The consultant greeted us and guided us into the back. I have to say that she actually gave us the attention and her opinions when they were asked of her. We tried on seven dresses since the undecided bride wanted to decide which one would be the perfect fit for her as well as us. Surprisingly. No rush to get out of there either. Another surprise. The joys of being a bride. Would I recommend this place after my second experience? Probably not. It makes a hell of a lot of difference when you are a bride and a bridesmaid. read more