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10 years ago
I am having a destination wedding in Puerto Rico. I thought buying my dress at the local David's Bridal would make logical sense but it proved to be a bit of a nightmare. Although they did accommodate me speaking English, and found an attendant who spoke English, I came to pick up my dress and it was in a cheap clear bag. Like the ones you get from a dry cleaner. A dress that cost over $1,500 is in a cheap clear bag? What?! Because they ran out of garment bags? Are you kidding me? What bridal store runs out of garment bags? How does that happen? Why does that happen? Because professionally, it should NEVER happen. Talk about very poor management. And what's worse, is they didn't offer to hold my gown until their garment bags came in. Their advice was to go to JcPenney and for me to buy one there!! Worst experience ever. I really wish I could've left my gown and gone elsewhere. I would not recommend this place ever. I bought my dress here because I loved the dress. Not because of customer service, AT ALL. I thought maybe when I picked it I would feel happier about David's but no. They disappointed me yet again. Stay far away from this store. read more
Business owner information
Ellice J.
Business Owner
Hello Alice. We are deeply saddened that your recent visit to our…
10 years ago
Thank you David's Bridal for all the dresses of my wedding party....it was a beautiful!
More info about David's Bridal - Pickup Only
Av. 65 de Infanteria 5893
Carolina, Puerto Rico 00985
Directions
(787) 701-0303
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Hours
What time does David's Bridal - Pickup Only open?
David's Bridal - Pickup Only opens at 10:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Sunday.David's Bridal - Pickup Only opens at 9:00 AM on Saturday.
What time does David's Bridal - Pickup Only close?
David's Bridal - Pickup Only closes at 9:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.David's Bridal - Pickup Only closes at 7:30 PM on Saturday and Sunday.
Mon-Fri 10:30 AM - 9:00 PMSat 9:00 AM - 7:30 PMSun 10:30 AM - 7:30 PM
Payment methods
Does David's Bridal - Pickup Only take credit cards?
Yes, David's Bridal - Pickup Only takes credit cards.
Outdoor Amenities
Does David's Bridal - Pickup Only have parking?
Yes, David's Bridal - Pickup Only has parking options.
David's Bridal - Pickup Only Reviews in Other Languages
Why does Yelp recommend reviews?
30 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
10 years ago
I cannot put into words what an amazing experience I had here! From the moment I walked in, the girls at the registration counter were very welcoming. I did not have an appointment and within 5 minutes they set me up with a stylist, Eva! We spent a few minutes going through their catalogue, I had already been online and screen-shot some dresses I would like to try on. Eva was wonderful!! Most accommodating, I had a bit of an overwhelming experience at another bridal shop stateside that was not very pleasant so I was already a bit nervous, but Eva put me straight at ease! She even moved me to a more quiet changing room zone that wasn't quite so busy and overwhelming. Honestly, she chose some beautiful dresses that fit the simplicity that I was looking for. Within an hour we had found the dress (first one I tried on!). I briefly met the manager, Leonardo who was great, he gave his input on the fit and what to do to alter it. All in all, it was a great experience, I couldn't stop smiling after I left the shop. Thank you so much Eva! I hope you're there when I go back to pick up my dress when it arrives! read more
11 years ago
When you go to your first appointment, you get treated as a princess. The employees make sure you feel comfortable, and most of all pampered. They listen to your ideas, and based on those ideas they start picking dresses for you. You also have the opportunity to look around and pick some dresses yourself. They have a very sweet ritual, which is to make a wish followed by ringing a bell once you have picked your dress. I had so much fun trying on dresses you have no idea. They make sure you get everything you need, the dress, your veil, alterations, shoes and much more. I am very grateful with the experience, especially with the store manager since she was so accessible. Overall it was a wonderful experience and best of all my dress was beautiful on my wedding day. read more
10 years ago
I just bought my wedding dress there and I am soooo happy!!! As soon as we got there we were greeted very nicely. We only waited for like 15 minutes which was not bad considering it was pretty busy. Annick was the girl that helped me and i have to say she made the whole experience that much better!! She was very patient, really listened to what I wanted. Was super friendly with me and my family. She made sure I was happy with the dress i was wearing. I am so happy I went there!! Will be buying everything else there! :) thank you to the staff that helped is that day! Mil gracias a Annick!! :) read more
10 years ago
Un servicio excelente, el personal muy atento con todas las chicas, conseguimos el vestido de novia como ella lo deseaba y las damas por igual. Gracias mil a Lenis por su ayuda con la novia y las chicas, muchas muchas gracias (altamente recomendada) y a Leonardo Montero muy especial al darnos los detalles acerca del diseñador del vestido de novia algo que me fascino muchísimo fue un detalle agradable de su parte. En fin fue nuestra primera experiencia, los costos super accesibles, los recomiendo. Jasmin Puente Madrina de la Boda read more
10 years ago
Davids Bridal Carolina: Great Service. My sister got married a year ago and we got all the weeding party dresses, belts and flower girls outfits from Davids Bridal. The several times we went to get all the dresses and other stuff the service was great. Specially a gentleman called Leonardo made choosing the right dress fast and fun. This past month I returned again for another flower girl dress for my babygirl and the service was excellent, Nieves had a lot of patience with my girl. Miss. Alvarez read more
10 years ago
Me hablaron maravillas de David's Bridal, razón por la cual decidí acudir a ellos, estaba un poco estacanda con detalles que faltaban para mi boda... jamás imagine que sería tan increíble, maravilloso, en fin estoy enamorada y admirada de como se manejan, el trato para con sus clientes, wao no tengo palabras, de verdad muchisimas gracias, encontre todo lo que necesitaba, todo perfecto, enamorada estoy Agradecer a Annick y Leonardo que hicieron que me sintiera como toda una princesa!!! read more
10 years ago
David's Bridal fue el primer lugar donde mi prometida y yo fuimos a medirnos trajes. El servicio fue excelente. Se ajustaron a las necesidades y a los gustos de ambas y siempre buscaron la manera de complacernos. Ambas escogimos los trajes alli mismo y estamos muy contentas. Nos atendió Laura y Migdalia y ambas fueron buenísimas. Leonardo tambien nos ayudo mucho. Gracias a Laura, Migdalia y a Leonardo por asistirnos y ser parte de un momento tan especial para nosotras! read more
9 years ago
Maria Garcia is the BEST i highly recommend this girl as someone to give you advice on the perfect dress for THE DAY for your body, i completely fell in love with my dress as soon as i put it on. I guess it is true when they say you just know!!! Maria exceeded my expectations, what started as something simple to just look and get ideas ended up as finding my perfect, ideal and gorgeous dress!!!! I Love It.... Thank You so much for everything!!!! read more
10 years ago
No tengo palabras para expresar todo lo agradecida que estoy con el personal de David's Bridal en especial de Cristina de alteraciones una persona super cariñosa, amable y sobre todo da la confianza que una novia necesita mil gracias Cristina por toda tu ayuda. Otra persona que debo agradecer es a Carlos que fue pieza clave para lucir hermosa el día de mi boda, gracias por tu paciencia y cariño. Graciassss quiero ser la novia por siempre... read more
11 years ago
Fui la pasada semana. Me atendió una joven llamada Lenis y un joven llamado Leonardo. Ambos muy profesionales y amables. Me ayudaron con todo lo que necesitaba y me dieron diferentes alternativas. Salí contentísima con mis trajes, zapatos y accesorios para mi día especial. Y hasta me ayudarán a transportarlo a NY y darle servicio de planchado allà. ¡Excelente! read more
10 years ago
Hace una semana fui a la tienda, me atendió Carla y Leonardo. Excelentes personas que me ayudaron en la elección de mi traje, velo etc. Aunque la luz se había ido debido a las fuertes lluvias y la iluminación era muy poca puedo decir que salí satisfecha con mi vestido, las atenciones y amabilidades de los empleados. Definitivamente fue una experiencia única. read more
10 years ago
Sin lugar a dudas el servicio es de excelencia!!!! Fui ayer y estuve cuatros horas (soy una novia muy exigente e indecisa) pero Astrid tuvo la paciencia, el esmero, la entrega y la experiencia para dar con el vestido más importante de mi vida. Estoy sumamente agradecida con su servicio. Finalmente toque la campana y encontré mi vestido. :) ¡Gracias por TODO! read more
10 years ago
Gracias Camila por el excelente servicio en la cita de Diva. Es un momento especial y Ustedes (todos) lo hacen aún más especial. Hoy fui y lo compré. Tanto Lenis como Leonardo me hicieron sentir tan acogida como tú. Gracias a todos! Qué Papa Dios y la Virgencita los bendigan y les permitan seguir celebrando el amor! Deiza read more
10 years ago
Excelent service, beautiful dresses with great prices. Laura was amazing, kind, sweet, was a pro in her job!every dress she picked looked great on me and you could notice she loved her job. Sonia was great as well. The whole staff were welcoming and helpful. Thank you to all at Davids Bridal. Very satisfied! read more
10 years ago
Leonardo helped me get my wedding dress. His customer service is one of excellence, the process was a smooth one and he oriented me through all the process. He even helped me decide which bridesmaid dress to assign to my girls. Gracias Leo! Your are the best! Keep shinning and making the difference! read more
10 years ago
Su servicio de maravilla. Fui a realizar unicamente una cita para probarme un vestido despues de haber buscado en varias boutiques y sali con mi traje de novia. Gracias a Lenis Morales y a Leo por su paciencia y sobre todo su amabilidad. Sali super satisfecha con mi compra.. Exito chic@s.. read more
10 years ago
La atención es excelente. El servicio es de primera y en particular Astrid es muy amable y sabe como dar con ese vestido especial que tienes en mente. Escojan Esta tienda como su primera alternativa, no se van a arrepentir. Gracias por todo -Elibet read more
10 years ago
Excellent Service by Cristina and the rest of the crew! Leonardo thank you for assisting also! It was a great experience, the team work demonstrated by all members was amazing and made it possible to sound the bell within two hours. Thank you! read more
10 years ago
Gracias a Carla y a Leonardo por tan excelente servicio. Buscaron todas las opciones posibles para poder encontrar el traje de mis sueños. Me orientaron y buscaron opciones dentro de mi presupuesto. Excelente servicio. Gracias a ambos! read more
10 years ago
Excellent service, the stylist was very helpful and friendly. The attention to my niece was wondering and have a lot ideas to make the dresses more wonderful. Eva and Roberto provide a excellent service and had a lot of patience. read more
















