They have lost their way. Horrible customer service and unprofessional staff at branches.read more

I was on with customer service Quintan verified me by asking me questions then she sent me a text I…read moreadvised her of the number she texted me. Then she told me we have to do a video chat to verify I am who I said I am??? I thought really. My general question to her was how much my loan payment was because I was going to make a payment. I did not have my driver license available I asked her if a government issued passport would work she said no. I asked her the bank does not recognize this as a form of identification she said no. I called back and wanted to speak to a member of management to see if this was correct. Well wouldn't you know there is nobody available. I called back again press the button for mortgages I asked the representative if I could speak to a member of management she said sure. The individual I spoke to was Antonio I explained to him the frustration of having to get the amount of my payment on my loan and the hurdles Quinton put me thru I explained I answered all the questions I gave her the number on the text she sent to my phone - then she tells me know we have to set up A video chat to make sure I'm actually the person requesting the amount of my payment. Do you folks believe I had to go thru all that I do not know how to my payment was?? I explain to the girl I don't have my drivers license at this time would a government issued passport work she said no! Ok Vystar all I wanted was to know the amount of my payment was so I can make a payment. Well an employee makes or breaks a business at the rate of your customer reps and how they treat your members was all that necessary? Just to let you know I called back talked to another one of your associates but this time I did not have to answer half the questions Quintana asked me. I did not have to set up video chat the young man told me the amount of my payment and that was it. Open up your eyes Vystar because soon you folks will be in the same situation as 121 financial was now they are out of business!

Your ENTIRE team was great from start to finish. My loan officer was brilliant and extremely…read moreaccommodating. When shopping around for houses, you and your team were always willing to provide a clear picture of where the houses stood financially and this was instrumental in helping me narrow down what worked and what didn't. You guys exceeded our expectations and we would HIGHLY recommend The Heckman Group!

From the owner: $15,000 Down Payment Assistance $2,000/yr Tax Credit…read more$500 Community Heroes Credit We handle FHA, Conventional, VA, & USDA mortgages. Ask us about Offer Accepted and the $2000 per year Mortgage Credit Certificate program

American Home Funding! I do not even know where to begin with this amazing group of people. From…read morethe moment that we started working with them (As referred to us by SEDA Homes) they offered a high quality of expertise and experience than previous mortgage lenders had greatly lacked in. Being a disabled military veteran and utilizing the VA loan, they ensured that all my questions were answered on the spot and quite frankly, did a miracle at getting my family into our new home. Being at the peak of our budget, we found a brand new SEDA Home that was our absolute dream. Unsure if we would get it due to our finances and previous struggles with our transition from the military, they offered endless positivity in the situation and took away the stress and anxiety that is normally associated with the home buying process. We started in January 2017 and closed the first of March 2017 at over 45% of debt-to-income which is almost impossible to get. However, they made it happen and did it with ease. Using the VA loan and having them work with us every step of the way, we were even able to close with no money down. Would recommend American Home Funding to any Veteran and any person looking to purchase a home. Thanks a million from The Bennett Family and our new forever Dream Home!

Nicks customer service was superior in all aspects. His attention to detail and his helpfulness…read morewas immeasurable. I would definitely recommend using Nick and First Option Mortgage again. Somehow they made this process seem seamless. Thanks again for your hard work.

Nick Gruen and his team at First Option Mortgage was an excellent choice for our financing needs!…read more Friendly, professional, and very responsive! Nick hung in there with us through negotiations on two previous properties until we settle on a third.

They do not try to sell you home. And if you get a showing they don't even cancel with you so…read morethey're just trying to control your days which is only happened approximately seven times. They are just trying to get a fee so you cannot sell your house

This is a small mortgage company compared to the big banks. We used to have a mortgage with BofA…read morewhich got sold to Everhome in the last few years. We did end up refinancing to a lower rate and everyone was very professional- so no complaints there. My only wish would be for them to have a better technology base-- you can make online payments from your own bank but they don't have an electronic system of their own (they provide printed payment coupon books!). The website is not very feature-rich- you can get a current balance but that's about it. Additionally, I am in the process of considering getting an equity line and they do offer competitive rates. However, unlike other banks that issue a debit card for the equity line (which can be used in retail stores), Everhome will issue a paper check of the funds which you request from your equity line. So it's not very user-friendly.

We have bought and sold quite a few properties and always cringe about the mortgage process…read more Michael Gayda and PrimeLending changed our entire attitude about mortgages. This was by far the most smooth process we have ever gone through for obtaining a mortgage. You even get weekly updates on the status of your loan via your preferred method of communication (ours was email & text). Michael Gayda was so helpful and extremely responsive. We really felt he cared and was looking after our best interests. His entire team is amazing. Michael Gayda/ PrimeLending will absolutely be our go to for future transactions. They set the bar for how mortgage companies should treat customers.

AMAZING. Mr. Gayda is very efficient and will always be available to answer your questions. He made…read morethe process of purchasing a home and also a refinance very easy and quick. Not only is he great at what he does but he is also a great person. I would use his services again and again. I have referred multiple friends his direction and they all had amazing service.

The Watson Realty Corp Southside Office is filled with professionals who know their business…read more Everyone there is determined to help their customers (never push their customers) in making informed decisions about their housing situations. Highly trained, caring folks who take pride in what they do and go above and beyond every day. They exemplify the Watson tradition of "legendary quality service."