Cindy Moe, the office manager was very helpful. She was very patient emailing me back and forth due to my busy schedule and answered any questions I had. I had very specific things I needed and she was able to accomodate my needs. Once I knew what I was setting up for she called to finalized my new policy and it was done very quickly. Thank you Cindy! read more

I have had renters/homeowners ins with this company for over 20 years. I have to file a claim now and no one returns my calls and no one is available to answer my questions. Don't know if this is an Allstate issue or this particular office. I would not recommend nobody do business with this particular office or Allstate Company as a whole. HORRIFIC CUSTOMER SERVICE. Update 9/26/18 - Allstate is not allowed to offer homeowner insurance in the state of Ca. They are a brokerage company when it comes to homeowners insurance. How many people know that? People check your policies because its affiliates and not Allstate. Pray your not on board with Universal North America, if so I highly recommend looking elsewhere. They are a shady company read more

David and his associates have always been so supportive and personable in every interaction, concern, and question that I've had over the many years that I've been a customer of theirs. I feel blessed to be in good hands with these knowledgeable professionals who genuinely care and show it. Thanks for having our backs! read more

I switched my auto insurance over to this group about a year ago, and I couldn't be happier. Their customer service is unmatched, and I know I can always call with any questions I may have and will get a quick, courteous response. Can't recommend them highly enough! read more

Time and time again the David Sikes agency covers all of my needs. I have all of my insurance here and couldn't be happier. Always a friendly and helpful staff who take care of business. read more

I would give a negative review of minus stars but that's not an option. I received a surprise letter from Allstate main office stating that they were canceling my homeowners insurance. After 17 years of home and auto insurance with this David Sikes, never once filing a home claim! Then I later found out that David Sikes' office was aware of this, months prior to me getting the letter. Then they had the audacity to call and confirm that we were still keeping our auto insurance with them. As a disabled Veteran I believe that your character and word is more important than Allstate commercials full of lies and California exclusions. The bottom line is "stay away from Allstate and this office!! read more

I've been using their renters and auto insurance for about 2 years now and could not be happier. I switched and immediately noticed decreases in my rates and they even would check-up with me every couple of months to make sure I was being given the most affordable/appropriate insurance for my situation! I was in contact with Roxanne and she was the sweetest and most helpful agent! I could go on, but overall they offer 10/10 service and genuinely care about their clients! read more

This is just a little update on the branch and the services I've newly enrolled myself in, and most importantly, my mother. I was finally able to visit the branch. I was greeted by Roxanne promptly, and Ian was waiting for me at the door. I also got to finally meet David! David was so nice! Knew exactly who I was, and shook my hand. It's really cool to see that the David Sikes branch operates like a close family, as opposed to any other business. I don't have life insurance anymore since I quit my job due to illness, and wanting to go back to school. Sometimes, this can be worrisome. My grandfather had passed only days before, and even he didn't see it coming. This really woke me up to go to Ian and sign myself up. For less than $200 a year, I have a 10-year-term life insurance policy for $50,000. PLUS, it gets me an additional discount on my car insurance! Now, even if I don't work, or have insurance, if something happens, I'm covered. Knowing my mother had no life insurance, I asked Ian if it was possible to insure her even she was an Ohio resident. Ian told me that yes, as long as she was in the state of California, and signed all her electronic paperwork in the state, we were good! So the next day I brought my mother in to sign up, too. She had less of an idea about the plans than I did! My mom can be intense, but Ian welcomed her dry, sarcastic humor with open arms. Even told me later she was hilarious! (Which is a relief, because she can be frightening.) My mom was on a pressed schedule (we were dealing with a lot of funeral and legal stuff), and Ian was totally okay with that. They finished the policy over the phone the next morning, and now for $200/month, my mother is covered for a good grip of money, for life. Looking at the life insurance policies I had for my grandmother (who is bed ridden and now in a home), I was very confused. I asked Ian if he knew if his plans could do better, and if he could explain things to me. Ian didn't even hesitate to help. He helped my mother and I make sense of the life insurance policy, and what options we had. There are not enough words to explain how much this branch has done for me AND my family. As long as this branch exists, I have zero reason to go anywhere else for any insurance needs. read more

So far I've had 2 different trucks, 2 cars, 3 motorcycles, and property insurance though them and every time it's been a breeze. I've had to make 2 claims over the last few years and they've always been helpful unlike my past experiences. I was offered better coverage and rates when I switched over from Mercury so I can't recommend them enough! read more

I have never spoke with David personally, however he doesn't seem to have the greatest staff. We spoke with staff about two weeks ago, her name started with an L, but because of her attitude we couldn't quite catch it. Our insurance had gone up 65 bucks a month, We informed her of this and said we cant afford for it to increase so drastically. We asked if there was anything we could do. She said No. So we called up other places including AAA and found they were offering insurance at 45 dollars a month cheaper! No brainer to us then to switch. My husband and I call her back to see if they would price match or anything, her response was Nope, good luck, and hung up the phone. Doesn't seem like they truly wanted us as customers. We had been customers for over 2 and half years. Always paid the bill on time, if not early. read more

I cannot say enough good things about this company. I have been a client of theirs going on five years. They take care of all my needs from renters insurance car insurance motorcycle insurance and life-insurance. Ian Sikes has been my personal agent from the beginning. He is friendly and helpfuland 100% knowledgeable about all of th inner workings of insurance. He's taking care of all of my issues in an incredibly timely way and keeps me safely on the road haha. read more

I've received excellent service from this Allstate office. Honestly, I don't know that I have ever spoken directly with David Sikes. However, I have interacted with several staff members over many years and they have all been exceptional. read more

I highly recommend this office! Aside from them giving me a better deal than any other agency I spoke to, I also love the customer service. I'm greeted with kind smiles and have honest, informative conversations every time I come in. Furthermore, David and his employees are able to be both professional and fun to talk to. Being insured by them has been a completely positive experience. read more