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    David Shaw, MD

    3.0 (2 reviews)

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    9 years ago

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    8 years ago

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    Esse Health

    Esse Health

    1.0(2 reviews)
    0.0 mi

    Terrible. And I never even saw the doctor. The medical assistant and office staff were the problem…read more I have chronic hand pain and I did not fill out the handwritten forms because it hurt. I did sign a release of information so they would get my medical records, and basically completed everything but the history forms which were excessively long and filled with information I could share verbally and they would soon have anyway once they received my records. When the medical assistant saw I didn't fill out the forms she said "one minute." She left. Someone else- an office manager? - came into the room and said they were throwing me out. I explained my disability. She didn't care. I offered to verbally share the information. She said I must leave. I asked if I could fill out the form even though it hurt. She said no because I was rude to the MA (I was extremely polite and we barely spoke at all... I just wasn't compliant). So how was Dr. Erin Fick? No idea. I never met her. But that's the cruel treatment I received on her behalf, in her name.

    They deserve zero stars! Been a client for a very long time and to be treated like an inconvenience…read moreis horrible service. The billing staff is not competent when researching billing concerns and their practices need to be audited by Corporate. My experience today was unprofessional, inefficient and unfriendly including the interaction w/on-site office Manager Natalie at the Hazelwood location. She had a horrible attitude, was rude, interrupted me while I was explaining my concerns, disregarded my documentation and showed no empathy. Hire people that are customer centric, not immature, and can effectively resolve legitimate concerns. Natalie's actions today is a reflection of the entire office including the doctors and brand of Esse Health. I have been trying to resolve a billing issue for over 6 months and to date no one is showing any accountability. I will no longer patronize a location that does not value it's clients.

    Esse Pediatrics

    Esse Pediatrics

    1.0(1 review)
    5.1 mi

    I've taken my son here since he was born. He's 4 years old now. His dr was Dr Shirley Knight, she…read moreretired on Aug 30th. The other doctors just do not measure up, I saw the new doctor who replaced her Dr Judd three weeks ago she percribed my son medicine to treat strep throat and an ear infection which was fine but she refused to also treat the lingering cough he's had saying she wasn't going to percribe an inhaler bc the antibiotics will clear up everything. Than I ended up taking him back yesterday bc the cough will not go away. We saw Dr Galgani yesterday. I told him my son was still sick, he has asthma and need a steroid at this point. He insisted that if I gave him 2 puffs of albuterol every 4 hours that should stop the cough if not call him on Monday. OH yeah yesterday was Friday btw. My concerns were completely ignored, I took off work yesterday and paid my copay hoping my son would start feeling better and he sent us home with a fucking albuterol inhaler. He's still having coughing fits, coughing until he throws up, he cannot sleep good or do anything kids enjoy doing bc hes coughing so much. I guess he has to suffer through the weekend and I'm supposed to call the office on Monday and tell him the inhaler every four hrs didn't work. I wanted him to feel better over the weekend. He'll have to go to school Monday still coughing his head off when I know if he was just percribed prednisone HE WOULD STOP COUGHING. I have asthma and know how it goes. Now I'm left to decide if I want to take him to children's hospital and incur another fuxking bill just so he can get the medicine he needs to feel better. He feel terrible, he's in pain from coughing uncontrollably. We will not be back, Dr Knight is no longer there and it's no reason for me to be either. I'm so pissed tf off about this. He's still coughing after all of these weeks and no medicine is working yet he has not gotten a steroid yet. THE INCOMPETENCE IS AT AN ALL TIME HIGH.

    David Shaw, MD - internalmed - Updated May 2026

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