1. Esse Pediatrics

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Florissant, MO

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Esse Pediatrics

1.0 (1 review)

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2 years ago

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Esse Health

Esse Health

1.3(9 reviews)
1.6 mi

Front office and support staff are the worst!!! It took weeks for the referral department to get…read moreback to me. The receptionist didn't give me all the info I needed because, "I didn't ask"! Who does that? She stood up and got in my face and tried placing the blame on me saying that I didn't ask for the info. If it weren't so difficult to change doctors, I would. Follow up...today I got a "warning letter" about MY rude behavior towards the staff. I'm guessing the staff didn't mention their own rude behavior. I'm done with this place and the doctors that don't listen to you. Ridiculous!!

I was a patient for 7 yrs and thought I had a good match with Dr. MacPhee. Unfortunately, that…read morestopped on 7/2026. I requested a visit to discuss my severe insomnia (maybe 2-3 hours sleep a night) and accepted an appointment 3 weeks from my call, confirmed that appointment the Fri before, and it was canceled by the dr 2 days prior. Had to wait almost 2 wks to get in. Had a good visit, ordered blood work, she said she would call me the next day. 2 days came and went. I called and left messages for her and also sent a portal message. When Margaret (triage nurse with a superiority complex) called me, she spoke to me like I was 3 and had no brain cells. When I protested being put back on a medication I hadn't taken for 3 days (didn't have anymore TO take) only for it to be titrated within 2 doses, I was told I was being defensive and she was trying to help. I told her that I was exhausted from no sleep in months at this point, frustrated at the lack of communication, and not understanding why this was being ordered when it wasn't needed. I also stated very clearly that I was NOT yelling or cursing despite how badly I wanted to because of being treated as if I didn't have a voice in my own treatment plan. She said she would talk to the dr and get back to me. Instead, she apparently told the dr I was rude to her and who knows what other lies she stated because I received a certified letter from my dr releasing me from care. The dr never attempted to reach out to me to find out what happened after years of never having an issue. NEVER GO TO THIS DR OR ESSE HEALTH HAZELWOOD!!!!

Eric W Pitts, MD

Eric W Pitts, MD

5.0(2 reviews)
0.1 mi

I have had skin cancer's on and off for more than 15 years. During that time, I have been to four…read moredifferent dermatologist. I have generally been happy with each one but I will tell you that I believe Dr. Pitts is the best dermatologist that I have seen. There are a couple of things that I think sets Dr. Pitts apart. Every time that I come in, he does an examination for new skin cancers. He is very thorough. His office staff is courteous and professional. The thing that I like the most is that he explains every step of the way, talking me through the entire procedure. If I have to have something cut out, he deadens the spot and continually asks me through the procedure if I am comfortable. I have been at his office three different times. I never have to wait very long in the waiting room and he is usually with me in the exam room within the first two - three minutes that I arrive. The office building is large, clean and professional. The parking is incredibly easy. I was there today for a follow up on a surgery he performed on my neck. While there, my wife asked about a spot on my back. He reassured us that it was absolutely nothing and offered to go ahead and take it off while I was there in the office. I would sum up my experience with Dr. Pitts as saying he is professional, knowledgeable and friendly.

This doctor is awesome. Friendly, knowledgeable, caring, concerned, explains EVERYTHING, and has a…read morewonderful bedside manner, though I probably should call it something other than bedside.

Esse Pediatrics - physicians - Updated October 2026

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