I can not say enough good things about Regina and Madison's approach to selling a home. They are…read morepersonable, professional and know the in's and out's of selling and buying homes in the South Sound. They made the process of selling our home better than I could have ever imagined. I am a very organized person who likes to educate myself on most things before I do them. Regina convinced me to take a few extra steps in the sale of my home which, as she said they would, paid off with a faster, easier, and more lucrative sale. My husband and I were not planning to stage our home or do a pre-inspection based on the quality of our home and the fastidiousness of our care for our home. Her willingness to "have skin in the game" by cost sharing per her seller representation agreement convinced us to give it a try. The result was competing offers within 3 days of listing and a 21 day sale of our home for $12,000 over asking! I could not have asked for more. Regina knows her stuff and I would greatly recommend her to anyone looking to sell their home. The additional time, access, and care she put on top of all of her expertise is something that sets her and Madison apart from other brokers. I recommend you schedule a visit with her to learn more about what she and Madison have to offer you. It will be the best decision you every made!

These two ladies are the warmest, most delightful and generous souls that have the utmost…read moreprofessionalism yet make you feel like family. They both are such hard workers and definitely know what they're doing. What I love most about these two is that they will give you their opinion as they would their family which is hard to find. It's definitely an emotional and financial investment when buying a house and they are completely there to just help you through it as your realtor and as a friend/family to find your perfect home. I worked with them for my first home purchase and was freaking out at every corner but they both somehow managed to make me feel calm and ready to tackle each outcome. I was always able to reach them at basically any time of the day and sometimes I was lucky enough to get them both on the call at once! They sent the cutest and most generous congratulations gift box when I closed and delivered it to me at work it almost made me cry -- seriously, who does that?! Also, whose realtor was on the local news speaking on the housing market?! -- mine! They are also a great resource for different needs for your home if it needs some TLC or can provide some of their experiences with companies they've worked with. I could go on and on... these two are seriously the best. Please please trust me and you will not be disappointed! There is no other pair than these two that I'd want to be helping me through a milestone such as this. Oh and PS -- I was very worried that I wouldn't be able to talk with them after closing (I was very sad) but they made sure I knew I could still contact them if I needed anything. So amazing.

Working with Jasmyn was a wonderful experience. As first time home buyers, we had a lot of…read morequestions about the process and Jasmyn went above and beyond in making time to explain details to us. What stood out to us most was Jasmyn's excellent communication skills, she was always quick to respond to us by phone, text, and email. As a real estate agent, she is honest, detail oriented, and approachable. She has excellent knowledge of the Tacoma area and was able to help us find our perfect first home! She is flexible to work with and accommodated our busy work schedules. She is also incredibly knowledgeable and pointed out details of each house we saw that we would have not noticed otherwise. After having a not so positive experience with another realtor, we are so lucky to have found Jasmyn at Windemere. If you're looking for a friendly, knowledgeable, and hardworking real estate agent, I would highly recommend Jasmyn Jefferson.

Working with Jasmyn was such a pleasure! From the first walk through, to the day of closing, Jasmyn…read moreguided us every step of the way with confidence & knowledge. She is on the ball, quick to respond to questions or requests & easy to work with. Even with the couple issues that came up just before closing, Jasmyn was negotiating further on our behalf, to ensure everything was taken care of & we were still able to close on time. I can honestly say we love our home, & this never would have happened without her. Thank you!! Jasmyn is fantastic & we highly recommend her!!

Over the years, Marguerite has twice helped my husband and I buy and sell real estate here in…read moreTacoma and continues to be a source of guidance and advice. We know we can reach out and get our questions answered about the real estate market even if we aren't going to be buying or selling at that moment. There's never any sales pressure with her. When we sold our condo in downtown Tacoma to get a single family home in Central Tacoma, Marguerite advised us as we prepared. Then, when the time was right, she connected us with an amazing local agent. Eventually we bought the house next door directly from our neighbor. Even though there was no commission in it for her, Marguerite was always happy to make recommendations, advocate for us, and provide vendor recommendations for inspections and repairs. The service Marguerite provides is really unique. We love her realness and honesty as well as her real estate expertise, and we know she will always give us great service and advice. We highly, highly recommend her!

Marguerite is the best. A quality human with vast knowledge in her industry, and someone who is…read morealways working to raise the bar. She is truly interested in her clients, her community and creative ways to bring it all together. We bought our house from her 13 years ago. She was our Tacoma welcoming committee, and she STILL CHECKS IN. Tacoma is lucky to have her. If you need to buy or sell, do yourself a favor and reach out to her. Because even if she can't help you, guaranteed she knows who can.

Victor and Destiny are a true real eatate team. We were very happy to have them help us sell our…read morehome. They were attentive to our needs and answered all our questions. This was an emotional journey and they were sensitive to our needs. I recommend these two wonderful people if you are looking for a team, such as Victor and Destiny to help you sell or purchase a home!

Usually, reviews are limited to at most a 10/10... but Vida Holmes Collective turns up to 11! Where…read moredo I even begin to describe how phenomenal of an experience it was to work with Victor and Destiny? Choosing a real estate agent is one of many nerve-racking decisions one must make when buying or selling a home; Character matters, which unfortunately is not something one can determine from a resume alone. So please allow me to proclaim that my family and I never had so much as a second thought about hiring them from day one. At our initial consultation, we found Victor and Destiny to be incredibly down to earth, they were completely honest and transparent with us even about what we were up against in today's market but they did so with an overwhelmingly positive and uplifting attitude. This helped us stay emotionally grounded and keep a 'hope for the best but prepare for the worst' mindset as we began our journey as first-time home buyers in an incredibly difficult market for low-income buyers. Not only were they professionally adept but they seemed passionately invested as well. We got the vibe that they sincerely wanted to help us find the perfect home in our price range for our family of four that went far beyond receiving a paycheck. They made us feel like family which is exactly the kind of people you want to have your back when making such a financially serious, and in our case, the life-changing investment that is homeownership. They were with with us every step of the way, communicating quickly and effectively; They were neither passive nor overbearing when it came to giving us the occasional nudge when we needed it. They seemed fully engaged and determined to not let any opportunities pass us by. They truly went above and beyond for us, for which we are truly grateful. If this review hasn't convinced you to hire them yet, maybe this will...We worked with Victor and Destiny for only a few months; Not only are we absolutely certain they helped us buy the best home our family could hope to afford... but with the first and only offer we made on any home; that is why this review turns all the way up to 11!

Today I inquired regarding a property that was listed for rent. I asked one simple question…read more Would it be possible to tour the property prior to putting in an application? Within an hour I received a form email regarding the property having an application pending. Ok, but I am now curious regarding other properties. I have questions, and since the email was clearly form, I call. Stacey immediately assumed what my question was. Inaccurately. And would not let me get a word in edgewise. I tried this twice. Never got to ask the questions, and I can not imagine how impossible this company would be if they were managing a property that I cared about. Can you imagine renting from someone like that? Not me. We will not suggesting this company to anyone for management of property nor rentals, and will be avoiding any dealings with the same in the future.

recently inquired about one of the properties and to my great delight I got approved! Awesome!…read moreUntil what followed next was nothing but confusion, frustration, and baffling disappointment. I was told the property manager's name was Susie. Everything seemed to be going fine at first. Once I was told I was approved I was told I can pay the deposit online. Okay, no problem. I inquired to Susie how much the deposit was. I even asked if the amount of the deposit will be on the website, because I was told I also had the option of bring in a check so I wanted to make sure if I brought it in person it was made out in the correct amount. After stating I can bring in the check I asked if they had an estimated move in date (reasonable question I thought). Nothing. I again asked how much the deposit would be, and I would be happy to pay the deposit as soon as I got a few more details to the following question: 1) How much the deposit is 2) An estimated move in date 3) What the rent would cover (utilities, sewer, electric, garbage, etc.) and when would they need the rest of the money (1st and last - which I asked for clarification if they even needed 1st and last because, again, we never discussed any of the details thoroughly). I even listed the questions above in a text message, so it was clear what information I was requesting. All I got was a response that all I needed was 1st month's rent and deposit and was asked if I had a pet. AGAIN, still no response on how much the deposit was. I was now getting frustrated. I was also uncomfortable paying a deposit without any estimated move in date. I ended up calling the office and spoke with a lovely lady named Patty. She is in admin and I was told she would be able to tell me the amount of the deposit. While on hold she got a call form Susie informing me to call her. I tried to call but I got no answer. No problem...I will try again later. I expressed my concern to Susie via text after seeing other reviews online and was starting to get increasingly nervous. Her response via text was, and I quote: "People love to complain. The information on utilities is included in our lease packet. It's no problem if you don't want it. I have gotten a lot of people that want to apply and can only take one at a time. Because we don't have a deposit it will go back on the market. Thank you. Susie" WOW. Just wow. All I wanted to know this entire time was how much the deposit was so I could pay said deposit. It was at this time I decided I would call Mike Larson (I think that is his last name) who I was told was the owner. He picked up and informed me he knows all about the situation and knows exactly who I am , and "regardless or not if Susie told me how much the deposit was she informed me how to do it online so it shouldn't be an issue". Whoa. I advised him I simply just wanted to know how much the deposit was, and an estimated move in date. He said he will have Susie call me back. NOTE: **The ad for the listing was only up for about a day then taken down, so I had nothing to reference for this information, and sadly I didn't get a screenshot either.** Well Susie called me about 30 minutes later and was very hostile right off the bat. I was finally able to ask her what is the deposit amount, and she said "I TOLD YOU how much it was and how to pay it online the night you viewed the property, and you just don't remember". Again, whoa. As a potential client if I ask you a million times how much the deposit is - it at least warrants a response (regardless if I "remember" or not). I found it to be terribly unprofessional and left a bad taste in my mouth. She LITERALLY just had to say something along the lines: "The deposit is $X amount, and move in would be from anywhere from a few days to a week, but before the 1st"....and I would had been at the office with a check within an hour. Now I am a very reasonable person. I was nothing but respectful, kind, and communicative in the information I was seeking. I truly, honestly believed they were reasonable requests. I was excited for this rental and really looking forward to moving! I cannot speak for the entire company, but as a representative and professional of the real estate agency as a whole I would think they would put their best foot forward. Instead I got attitude, disrespected, and made to feel like somehow I was in the wrong for asking very basic questions. Just completely unprofessional. If it was this hard just to get the deposit amount and move in date I can't imagine the nightmare it would be if I ever needed any repairs done. Do not recommend.

Amazing experience with DiNero and his team during my thrid purchase! I highly recommend him to…read moreanyone looking for an agent with a can-do attitude. We had issues with agents from both small and large brokers not returning our calls, but DiNero returned my call immediately, and I felt an instant connection with him. During my home purchasing process (in Sequim, nonetheless!), DiNero was in constant communication, explained everything very thoroughly to me, and addressed all of my questions quickly and with ease. If he did not have an answer to a question, he would reach out to whomever he needed to ask and the turn-around for information was excellent. So much has changed in real estate post-Covid, and he on-top of it. He was early for every single showing and appointment, and did not once hesitate to drive all the way out to Sequim at my request/need. He asked all the right questions of people who showed up for inspections, even going above and beyond when we had concerns. He was a real asset to have at our side during the process and really stayed on-top of everyone. He covers a large area of the Sound and Peninsula, so if you are having trouble finding an agent to cover a broad area, check with him. He also has a large network of lenders, insurance agents, and other resources for both buyers and sellers, which was very helpful. I could not have asked for a better agent to represent me and my spouse, and I am very happy with the service we received from him. I would not hesitate to recommend him to anyone looking for a professional, friendly, and down-to-Earth realtor. I will be calling him for all of my future purchases and sales.

DiNero helped me with the purchase of my first home and the experience was so positive, I went…read moredirectly back to him when I was ready to sell my first home and buy my second one. He assisted in both transactions. This time around the market was much more difficult than it was the first time, and I'll be honest- I wasn't the easiest client, but he dealt with me and my crazy with a smile on his face throughout both transactions. He answered every call, and got me answers or assisted me with things that really weren't his responsibility, such as helping me get information for transferring my kids schools, helping me look up laws about my children's IEP's and investigating a 3rd party transportation company that I was so nervous about. DiNero always gave 150% no matter how difficult the situation (or I) was. Though the market was terrible during our selling and buying period, he got us sold and in a new home faster than most homes on the market. My home was listed after homes in my area, and closed while those ones were still on the market all while ensuring my profits were where I needed them to be. If you want a realtor thats going to go above and beyond your expectations, amd fight the good fight to ensure you come out on top at the end, DiNero is your guy!

She was well informed . Very professional. Well informed a plus to your team. I would recommend her…read moreto anyone I would encounter

Amy was absolutely awesome to work with from start to finish. As my sellers agent she coordinated a…read morelot of the staging and prep and left me with nothing to worry about, which I really appreciated. Highly recommend!!

This company is a complete mess, and it seems like they only employ inept people. To begin, I had…read morescheduled a viewing of an apartment. The property manager was late to the meeting (not significantly, but late none-the-less). Despite this, I wanted the apartment because of the location. The property manager then told me that they did not have the forms that they needed to give me, and that I would get emailed with the form later. Fast forward, I didn't receive the email so I call them. They tell me to go on their website and apply for a different spot and then call them to tell them that I am applying for that spot instead. I did not feel comfortable with this, and my co-applicant was out of town so I decided to wait a few days. Once it was time to apply, the property had been delisted and relisted for $100 more a month (Despite being on the market for months and multiple relists for price drops). When I called to ask about the price change, they informed me that the property now has someone else applying for it. I asked if they had anything similar near that area and the lady told me that I need to go to their website to see what they have available and offered no help what-so-ever. This company is so sketchy that it makes me sick knowing that they are preying on the members of our military with these predatory practices.

I have been working with Delores at 5 star for the last 8ish years. This has been a great company…read moreto manage my rental property. If something breaks she communicates the issue fast and keeps my tenant happy. It's nice to not need to worry about my property. Thank you everyone at 5 Star Property Management.