Excellent customer service, communication, answers all questions & smooth transactions my family…read moremembers are happy customers as well, ver highly recommended!!!!

I received very strange response to my quote request"This will be waste of my time". Not sure why…read morepeople with such attitude are working in the industry.

Home and auto insurance renewal came around and both policies went up for a few hundred dollars…read moreeach. So I contacted Olson Duncan for some help finding new policies. Being in Southern California, it's becoming more and more difficult to find any insurance company that would write new policies. Thank you Nedi for making the process so easy!

Olson Duncan Insurance has been servicing our homes for decades and we couldn't be happier with…read moretheir service. We are in California and with so many insurance companies opting out of the area, we were extremely concerned about our renewal. I can't say enough good things about our agent, Desiree who went above and beyond our expectations to help us out. She is kind, thorough, patient, caring, knowlegable, professional, and just so wonderful. No need to shop around, you can't beat their service !

She was rude communicating and I had to ask her several times to cancel my policy. She never did…read moreand I had to go call Mercury's complaint line to get it done. To reply to her reply: You've proved my point. Why were so many emails and days lost needed to get this done? Can you show the missed calls and the unresponsed to web inquiries? The service you advertise on your site and in these reviews is not what I received.

Very informative. Mary was great to work with…read more.... Highly Recommend Referred me to Joe whom she works with for my Current insurance needs and next Year when I turn 65 she will handle. My Medicare. Mark G

I needed proof of insurance for my mortgage lienholder. I called Insurance Partners and spoke with…read moreValerie Bueno. Valerie got me an insurance policy with proof of insurance, and I was able to clear the issue with my credit union that same day! I am very happy to have found Insurance Partners.

I've been with this insurance agency for many years, the staff has always been helpful,…read moreprofessional and service oriented. However my new account manger or agent, Bernardo Bu is a cut above in knowledge, service and attention to details. I had recently was required by my mortgage holder to buy flood insurance due to a revision of flood map. Bernardo was able to find me t great flood quote, in short order. He also showed much patience spending time on the phone with me and mortgage holder representative explaining coverage issues to my mortgage representative. i strongly recommend this agency for your personal or commercial insurance needs. This recommendation is personal as I was insurance underwriter for Travelers insurance for 25 years.

What can I say, she is the best agent around…read more I have been using AAA and was over paying for a service that could be canceled at any moment. I am an uber driver and was worried I was in the grey zone while driving (AAA could decline repairs based on ride sharing). I heard about Vanessa and Farmers coverage from another uber driver. I called her and I am saving $200 a month, and I'm now fully covered while driving for uber (commercial coverage). Vanessa got me the same coverage limits for 60% of the cost! Would highly recommend giving her a call.

Vanessa is an amazing agent, she takes the time to explain to me how payments are charged, when…read morethey are charged, and why they are charged in the order billed. I ask a million questions and she answers a million and one of them! She's actually kind of cute too when I saw her profile on faceobok, but that's besides the point. The best part was that she beat the prices and coverage of the insurance policies I had before, and she put up with my annoying habits of comparing every penny to coverage level. Anyways yeah, I'm happy.

Gotta give it to him. He knows his stuff like the back of his hand and is very no nonsense. I trust…read morehim with my life.

I just started with State Farm and James is wonderful. He's helpful and professional! His…read morepromptness to every inquiries I've made is detailed and honest. He's highly commendable!

If you are looking for an insurance professional who actually listens, look no further than Shannon…read moreCrow, our Personal Lines Account Manager. Managing insurance for two homes and four cars can be a logistical headache, but Shannon made it seamless. She didn't just hand us a generic policy; she took the time to analyze the individual yearly mileage of each of our vehicles to ensure our coverage-to-cost balance was exactly where it needed to be. It's rare to find someone so dedicated to finding the perfect middle ground between great protection and fair pricing. We couldn't be happier with the service

Sylvie Lui Van Sheng is an outstanding insurance agent at Bichlmeier Insurance who works diligently…read morefor her clients to get them the best deals and coverage. I highly recommend her. She is professional and highly experience. You will be very glad that you worked with he. Harriet Sasson

I absolutely love working with this Agency. Carla has always been caring and wonderful and then…read morethe fortune of me getting Yi Lan Chan on my account was so incredible. I feel like I'm working with honest, hard working, intelligent people who care and are responsive. I wish I could have an experience like this with other service providers! Thank you!

Carla was amazing at answering my questions about my policies. She read through them and made sure…read moreto let me know where my coverage deficiencies were. Very thorough!

Since I can't delete this I will for now, give this a middling review, I had previously given this…read morea low review because I thought they just ignored me, but they were swamped and finally contacted me and will have an appt. to see me and if all goes well, can give them a higher rating.

I have been with Post for over 10 years. I love everything…read moreabout them the employees, service. You just can't beat them.

Brianna Balaja is the best! I'm genuinely happy to be writing this note to say how great my recent…read moreexperience was with Mercury - especially with Brianna as my claims agent. My car was stolen, and it easily could have turned into a nightmare. Instead, Brianna took exceptional care of me. She truly went above and beyond, and if this is the Mercury way, that says a lot about the company. After the first body shop completely dropped the ball, costing me ten days of rental coverage while they held my car and did nothing. Brianna stepped in and immediately reassured me that this would not be my experience going forward. She connected me with a Mercury-authorized body shop in Pasadena that was, honestly, an excellent, wonderful 'unicorn' of a shop. In other words, they did a perfect job. She handled all the details with Mercury and helped me in ways I didn't even expect. Throughout the entire process, Brianna was consistently kind, calm, and steady - never flustered, always clear, always supportive. Last year, when a friend's car was stolen in Canoga Park, Mercury handled that situation beautifully as well. I'm really grateful to be a Mercury customer, and especially grateful that Brianna was handling my case.

They are really nice, but they don't really fight for you and instead want you to go to court. They…read morelose every case, and it's up to you to use the court system and find a fair resolution. I once had a lady drive into me while I was parked, and they only got 1/2 the money back... I think they might have inexpensive rates, so that makes sense, but if you can afford to drive a new vehicle, you probably actually need coverage, then it's probably not worth the trouble or money saved, and it's better to go with someone who will fight for you.