I went to get a pair of shades straightened, and a nice lady helped me do so.
However, in the process of straightening them, she cracked the right eyelid. She said she would order a replacement and i could pick it up next week.
Then I get a call saying that her boss says it cannot be replaced. I go there again, and I am told that because the eyelid had a strange reaction to their spray, the would not be able to replace it.
I explained that they damaged my shades, and therefore should fix it, but they said they wouldn't be able to do that.
Horrible customer service and a very bad way of doing business. read more