Love Dr. Mathis! Been going to him since I was a teen! He and his team are always so nice, caring,…read moreand remember small details we have discussed before (only see them yearly) but overall excellent service!

If you go to this office good luck! The office manager and staff are horrible. They have some of…read morethe most unbelievable police. If you don't believe me, just call and listen to the answering machine. You aren't allowed to just walk up and ask questions or make an appointment??? Seems like they just want to wheel people in and out as fast as they can $$$. You will never be able to talk to your Doctor except at the appointment. You had better know what prescriptions you are on if you need refills because they don't. I had to tell them the names of my RX to refill because they had no clue what I was taking, and they screwed refills up half the time. The office manager (Jeff) is one of the rudest and most disrespectful people I've ever talked to. And this is how they treat a patent of 15 years. He sent me one of the foulest letters I've ever received in my life from a professional. Doctors are good but like to prescribe pills for everything. Three years after leaving they send me a bill I don't owe and once again I have to call this horrible office to clear it up. By the way, I left a message and no one called back, I had to call them back. Wish I could give a lower score.

May be the best doc in box Montgomery has to offer. Drs are very competent and experienced. Been…read moregoing there for many years. As usual there will be bad critics but generally this is an excellent urgent care facili

My 2 year old daughter was brought in with difficulty breathing. They took her pulse ox and it was…read more89. they refused to give her oxygen without an order and told us to go to ER. To turn a 2 year old away and not give oxygen...somethung so basic.....not even call an ambulance. This was NEGLIGENT at best. They better be glad we were able to get real help at Baptist and get there in time before it got even worse... what kind of. Health care provider are you?

Staff extremely nice, check in was a breeze... Clean…read morefacility... This is a first visit, omg Dr Masimasi was amazing, ultimately what I needed, someone who had concerns about the different episodes I've been having since the first encounter with SJS...

From the owner: At Family Care Associates, we believe you are more than a patient. When you visit your personal…read morephysician for an annual exam or a sudden illness, we'll treat you with such care and compassion, you'll think you're at a family reunion. We look forward to building a warm, dependable and lasting relationship with you and your entire family.

I love having Dr Chamnong as my primary care physician. I always receive great care and trust his…read moreexpertise. I'm a small town person, the sort of guy who values long-term, trustworthy, personal relationships, and that's what Dr Chamnong and I have built together. At a "doc in the box," you can get good care, but there's something missing. My wife goes to Dr Chamnong too, and feels likewise.

I have been a patient of Dr. Chamnong for years as my primary care doctor. He is a smart and nice…read moreman. However, he is a busy guy and so his visits with you are very brief. I'd suggest writing down what you are there for if you have multiple concerns at your visit, and have it ready to tell him your list as soon as he walks in. The nurses and staff are very friendly as well.

Almost IMPOSSIBLE to reach by phone!…read more An appointment for earlier this week was re-scheduled because the provider had an "emergency". The re-scheduled appointment was then cancelled at the last minute because of another "emergency". After literally a half-hour on hold, I was offered another appointment more than 2 weeks later...20 days AFTER the initial appointment. This is no way to run a professional operation! They already use PAs and NPs to see patients - where are the doctors? I hope for a law that would prohibit medical facilities from using AI telephone answering systems. That is one place where a LIVE PERSON is crucial to effective communication.

Loved the office, staff and doctor Cooper was wonderful. PROBLEM is the way they are credentialed…read more you have to pay a copay called a facility fee on top of your copay. So for a visit with my previous cardiologist I just payed my copay and had Office Visit and EKG. With this group I had to pay almost 300.00 for my visit which is utterly ridiculous. Even though everything else was great I am going to drive to Birmingham instead of returning for another visit. So SAD!! I am giving a One for the rating because I was not informed at the time of scheduling nor when I came for my appointment. It was shocking to get this kind of bill. I feel sorry for the elderly who get bills like this.

I use to be seen quickly when no one in waiting room. I got there early. I had to leave after 35…read moreminutes as no one came in my room. Guess I will find a new urgent care.

I visited Your Doctor's Office for treatment of a finger laceration. Dr. Wahid and the entire staff…read morewere professional, efficient, and surprisingly funny--making a stressful situation much more comfortable. The care was top-notch, and the suturing on my pinky finger was expertly done. Highly recommend!

We came here for a flu shot for my daughter and the entire staff was very friendly and super…read morehelpful! The facility is modern newly built and located in a shopping center. The nurse that administered my daughter's flu shot was extremely knowledgeable; she recognized how tiny my daughter was and decided to use a smaller needle for the injection. Best place in the area for urgent care medical needs. And they accept most insurance!

Never been here before and my first initial encounter was rude and snappy! Out of all businesses…read morehealthcare you should have more patience and professionalism because people that are seeking your assistance are in pain or in discomfort. One young female just looked at me and smirked so I went to the next window and I told the other young female what I needed she said,"it's 7:00pm, we closed sweetheart!"in a sarcastic manner! I advised the website said it says 8pm! She was like, "No ma'am!" So I just walked out! Wondering why the doors are still unlocked! I see why they have a 2star rating! No customer service skills.