I had a fabulous experience with Dr. Lichter and his staff. Staff is caring and so welcoming…read more Dr. Lichter makes you feel comfortable and calm. He explains what he will be doing and I had no pain, Highly recommend.

I had a great experience with Dr. Litcher, Eva at the front desk, and my dental hygienist. Everyone…read morewas very friendly, professional, and welcoming. I was honestly nervous coming in because I hadn't been to the dentist in years, but they made me feel comfortable and never judged me. They were patient, kind, and reassuring throughout my visit. I'm so glad I chose this office and would definitely recommend them!

I called at 10am requesting an emergency dental visit, gave them my reasoning and they called me…read moreback within 10 minutes of following with a dentist that could squeeze me in! I came in at 230 same day. I spoke to three different ladies and they were all extremely caring and genuinely helpful. Coming in, I was greeted with warm smiles and I told them I was in pain and they were extra welcoming and eager to assist. I had my 7 year old with me and they reassured me I can have him in the dental office too. (Kid friendly!) since my son was waiting with me while I was getting a procedure done, the other ladies were very nice to charge my phone and change his seat to a comfy one! Grateful for the extra care given :) My dental assistant was Jenny and from the get, she was extremely careful and very sweet. I told her I was in pain and she was very quick to help and make sure I was comfy. I also had the newest Dentist, Dr. Rice. (Former resident at a veterans hospital). She was extremely knowledgeable and handled me with care and constant reassurance. I'd definitely recommend those who want extra gentle and friendly care to come!

I went to Smiles of Eastlake for a comprehensive exam and cleaning. After reviewing my X-rays, I…read morewas told I had a couple of cavities and that some of my old fillings should be replaced. I trusted their professional judgment and agreed to the recommended treatment. During the procedure, the numbing injection was incredibly painful. I've had fillings before, so I knew this didn't feel normal. I remember thinking maybe they just used a different technique, so I trusted the process and didn't question it. Looking back, I wish I had advocated for myself. Ever since that filling was completed, that tooth has been in pain. I lived with that pain for the next 2-3 months, hoping it would eventually go away. Instead, I pushed it to the back of my mind and convinced myself it would get better. When I finally flew back to the D.C. area, I went to the dentist I've trusted for the past 10 years. He took new X-rays of the painful tooth and diagnosed me with pulpitis, an inflammation of the dental pulp. He also showed me that the new filling extended beyond the previous filling. He expressed concern about whether that additional drilling was necessary. He couldn't say for certain that it wasn't, but the look on his face and our conversation were concerning to me. I'm not accusing anyone of wrongdoing. I'm simply sharing the facts. During my comprehensive exam and X-rays at Smiles of Eastlake, there was no indication of inflammation in that tooth. After the filling was done, I developed constant pain in that same tooth and was later diagnosed with pulpitis by another dentist. My biggest issue with Smiles of Eastlake was that the office felt rushed and impersonal. It felt more like a high-volume practice than one focused on individualized patient care. Once my trust was broken, I wasn't comfortable returning. This review is really about two things. First, if you choose Smiles of Eastlake, proceed with caution. Ask questions, advocate for yourself, and don't be afraid to get a second opinion if something doesn't feel right. Second, listen to your body. I ignored persistent pain for 2-3 months because I assumed it would get better. It didn't. Whether this outcome could have been prevented, I don't know, but I do know that ignoring my symptoms wasn't the right decision. I hope my experience encourages someone else to trust their instincts and seek care sooner.

I had been thinking about straightening my teeth for years, but didn't want braces. I decided to do…read moreclear aligners here and I'm really glad I did. The process was explained thoroughly from the beginning and I always knew what to expect at each stage. The trays were comfortable and easy to keep up with, and the office checked on my progress regularly to make sure everything was moving property. By the end of treatment my bite felt better and my smile looks noticeably straighter, but still natural. Overall, a very smooth experience and I'm really happy with my results. Thank you Dr. Seraj and staff.

Had a fantastic experience at Elite Dental. The front desk staff was welcoming, and my Dr and…read moredental assistants were exceptionally gentle and thorough during my cleaning. My teeth feel amazing and super clean. Highly recommend Dr. Seraj and team!

It was time for my cleaning and as always, The Bonita del Rey dental care staff was very attentive…read moreto my every need. I do need more work done. I'm thinking of an implant and I am so very happy that they have been patient with me and willing to work with me I will be able soon to get my implant. I feel very comfortable with the Doctors and what they can do for my smile. Satisfied patient Kimberly J.

Bonita del Rey dental care was a good experience. Being a first time patient I was greeted with a…read morewarm welcome. They were very thorough with my examination. Using high end technology which was a first for me. I am use to the normal x-ray but they went above and beyond and offered the 360 scan. I was a bit hesitant on doing this since insurance barely covers anything these days. I was insured that they do this for their knowledge and it will not cost any extra. The only thing I didn't like was the pictures being taken of my teeth it took a long time for the tech to get the camera to work which made my visit longer than expected. I went back a couple weeks later for my fillings and they did a great job. The doctor was very caring and asked if I needed breaks which was a plus. My cleaning was great as well he was very knowledgeable and gave me great tips which helped me improve flossing. Parking lot available for parking. Office was very clean. They offer refreshments at the front which I love. I would totally recommend.

It had been a long minute since I came in for my dental exam and cleaning, but today's visit was a…read morereally good experience. Monica, the dental hygienist, was awesome. She's very knowledgeable, kind and not judgmental at all. Dr. Buenaventura was great too. The visit didn't feel rushed or pushy, which I really appreciated. Overall, I felt comfortable and well taken care of. I'll definitely be back soon to finish the rest of my dental care. They were able to accommodate me on such short notice which I appreciated very much.

I will start off by saying that the staff here are great. Very friendly and professional. The…read morecleanliness of the office is great, and well maintained. The low score is for the inconsistencies in who you get to care for you, and the poor quality of work. When I first went here I was advised thay I should replace two older metal fillings that I had done many years ago. I was reluctant because they were not bothering me and felt great, but decided to go through and get the newer fillings done. Schedule with the doc and come in on appointment day. Was told they would only do one filling that day and not two. Not sure why, but okay. Filling done and scheduled for second filling. Show up and told that another doctor will be doing the filling. Not over thrilled with having multiple doctors as they each have their own way of doing things. Second filling done and its poor quality work. Sharp edge left, and not properly grinded down for bite. Cant feel that though since my mouth is numb. Had to reschedule to have that fixed. Went back in months later for a cleaning and again have a different doctor who does my care. I prefer to have the same doctor all the time, but having a different doctor each visit left me disappointed. To make matters worse, I write this a couple years after getting the fillings. The filling from the second doctor cracked and pieces broke off while eating. Went to a different dentists office who fixed the cracked filling and made mention that the other filling which wad done here was done poorly and re-filled that knew. No problems with that procedure at all.

Very disappointed with my experience... I received a price for the fillings and then they told me…read moremy insurance coverage was actually less than they had actually calculated so now I have to pay over $500 out of pocket when I had agreed to an initial price of $128. The worst part is they informed me this after the treatment was already done so I couldn't refuse. Very shady and awful mistakes from their office staff! Be careful!

Aimee did an outstanding job as my dental hygienist for Dr. Barahas dental clinic very informative…read moreand knowledgeable about her job. Highly recommended.

This is my first time back to a dentist it like 2 years; I don't have much problems with my teeth…read more But I did need to get a cleaning in so I came here. The office is lovely & charming. Open and welcoming; the staff is friendly . My appointment was about an hour and a half long ( Including new patient paperwork) . They took X-rays and did a routine cleaning. Overall , my experience was great. I will definitely come back for future dental Needs.

I called as a new patient for my daughter who was experiencing a bad tooth ache. The reception was…read moreable to give me a same day emergency appt. When we arrived to the office the Dr Vasquez came out and was VERY VERY RUDE. Stating we are short staff you don't have an appt and I told him yes I do they called and confirmed time. He asked the girl if someone booked my daughter and they confirmed yes. He then proceeded to tell me he's very busy has patients and doesn't know why they would schedule her. Instead of apologizing he just clearly didn't care and was VERY UNPROFESSIONAL. I'm glad I saw this side of this doctor. Wouldn't want someone like this working on my daughters or myself! Do not recommend.

5 star all the way!!!! I've been a patient of Dr. Smile for about 3 years. It's quite evident his…read morestaff enjoy working here and it shows. The woman that cleaned my teeth taught me how to properly floss and recommended I purchase a water pic. As a result my gums have never been this healthy. Keep up the good work guys!!

Our family has a new dentist, Dr. Addario, and we are truly impressed with him. He took the time to…read morethoroughly explain our X-ray results and clearly outlined his plan of care. We really appreciated his kindness and professionalism. Kudos as well to his wonderful staff -- such a caring and welcoming team!

I've had a great experience with this dental office so far. I recently had a crown done, and after…read moremy procedure I was able to call and talk through some pain I was feeling. The receptionist helped me understand what was normal vs. when to be concerned, which gave me real peace of mind. During both my temporary and permanent crown appointments, the dentist and his assistant were incredibly in sync and very attentive to my comfort. They worked impressively quickly and efficiently while still making sure I felt comfortable the entire time. I felt really well taken care of throughout and will continue to come back!

Always a great experience at Dental Arts of South Bay! Love the staff very friendly and welcoming…read moreand the care and cleanings even better! Thank you Dr. Hooman and Dr. Sarah!

I'm really grateful to Dr. Quan Liu, DDS, DMD for taking care of my tooth. I was quite nervous…read morebefore the treatment, but Dr. Liu was very patient and took the time to explain everything clearly. He walked me through the procedure step by step and often checked in to make sure I was doing okay, which made me feel much more relaxed. What impressed me most was how calm, careful, and responsible he was during the whole process. You can tell he truly cares about his patients and wants to do the best possible job. The staff in the office were also very friendly and helpful, and they explained the aftercare instructions clearly. Overall, it was a very positive experience, and I would definitely recommend Dr. Liu to anyone looking for a skilled and caring dentist.

I am writing this review to share my worst experience ever with others that have had similar or…read moredifferent bad experiences with this Dental office. To all new patients that are looking to choose Otay Lakes Dental Group for Dental Care. This bad review is regarding Dr. Quan Alex Lui. I have been a patient at this office for more than 10+ years. During that time, I had no ongoing conflicts, no unresolved issues, and i was never informed that I was considered a problematic patient. On June 17, 2026 I went to the office for a scheduled dental cleaning appointment. I checked in at the front desk and was treated respectfully and professionally. I was then taken in to take x-rays and moved to another area where a dental assistant polished my teeth. After that , I was asked to wait for Dr. Lui to complete my teeth cleaning. I waited for approximately one hour without complaining. After that wait, Dr. Lui approached me abruptly, rudely, and disrespectfully and told me that he refused to provide treatment , that I was a bad patient, and that he did not want to see me ever again. He said this was because of my past complaints about the quality of teeth cleaning not meeting my expectations. I calmly explained that this involved a single incident approximately 3 years ago, when I believed a prior cleaning had not been performed properly. At that time, I had requested that my teeth be cleaned again because they still felt dirty afterward, The office honored my request, the matter was resolved, and I was really satisfied. In fact, Dr. Lui personally re-cleaned my teeth at that time. After that incident , I returned for additional visits and specifically requested that Dr. Lui perform future teeth cleanings. I was never informed that there were concerns about my behavior, character, or patient status. This incident was especially upsetting because my 8 year old granddaughter witnessed the interaction. She became frightened, distressed and concerned by the way I was spoken to and asked why I was being treated so rudely and aggressively. My granddaughter texted her father to informed him that Grandma was just kicked out of a dental office, my son Jorge Martinez my granddaughters father became very concern by text sent to him. Mr. Martinez called me on my cell phone in the middle of my conversation with Dr. I expressed to Dr. Lui how I didn't appreciate in the way he was handling unresolved issue based on a past incident, and the way I was being spoken to in a very disrespectful and humiliating way. I felt like I waisted my time and I couldn't believe he was refusing services to finish my teeth cleaning in the middle of treatment. Dr. Lui didn't care or display any remorse or compassion to listen or understand me to look for better way to resolve the problem or misunderstanding. Dr.Lui walked away, another staff employee had heard the conversation. I explained the truth of what had happened, but instead of trying to resolve the situation. I was told that Dr. Lui was the boss and that what he said was final. Mrs. Gretchen then asked me to please leave, escorted me out, and told me that the office no longer accepted my PPO insurance. Afterwards I checked the office website and it clearly stated that my PPO was accepted. This left a concerned that I was being treated unfairly and possibly given inaccurate information while being removed from this office.