Don't use this realty team. Our experience was so bad we had to hand it off to the attorney…read moregeneral, probably not who you want representing you. Over looked details on Purchase Agreement, Over looked statements made via Email. Think hard before Using Todd Cook. We asked prior to signing how many of their houses require a markdown before sale. They clearly responded 95% sell w/o a markdown. Turned out they had no info to back this statement up and got loud and upset when we questioned them about it, and really seemed confused, bewildered that we would even question them. Also, now that we are closing finally, they added a home warranty for no reason without telling us. They weren't going to pay until we showed them the evidence. Keep EVERYTHING when you deal with these people.

My wife and I sold our home using Todd Cook and his team. I was extremely impressed with Todd's…read morelevel of professionalism. The level of service I received from the Team was phenomenal. The explanation of the contract between both parties and the expectation of services and responsibilities for each party was straight forward and transparent. Todd and the team were there for us every step of the way including recommendations on economical ways to tastefully update my home, consultations on staging for sale, and securing so many viewings it was difficult to keep up at times. In the end, we received the amount of money for my home that we had expected to in our sale. I had initially planned to stay in the area and purchase another home using Todd and his team as well which was represented in our contractual agreement, however, our families plans changed mid process. Todd was more than gracious and continued to work hard on our sale, and things progressed the way they should have per mutually agreed upon contractual terms. Many others, I suspect, would have been upset about losing the subsequent sale they expected to receive from a client, but I never received that feeling from Todd. This speaks volumes about his character and professionalism. I highly recommend the Todd Cook team if your are looking to buy or sell a home. Nobody will work harder for you!

RENTER BEWARE -- This has been the most unpleasant, oppressive experience that I have ever had with…read morea rental company (or any company for that matter). Take pictures of EVERYTHING before renting one of their properties. They are fully prepared to bully you out of your deposit. We moved into an older home which was far from perfect. The carpets were crusty feeling and pretty worn, the landscaping was a little rough, the walls were spot painted and patched in several areas, and the bathrooms had some buildup from the hard water. None of this really bothered us; we cleaned the carpets a few times, but the rest was pretty negligible to us. Most of these issues seems insignificant and common wear and tear, so we didn't take pictures and note these. We did take pictures, but only of the obvious damage. At the end of our lease, we spent two days cleaning in order to turn in the keys. I asked what are some common mistakes that people make when moving out, and I was told to leave it in the condition we obtained it in. The only notable damage caused by us were two small dents in the wall and a stain, all in the U-shaped stairwell. I am saying this because I understand that there was some damage to the house which should have been taken from the deposit. We requested a walk through, and they denied it. They also denied doing a move-in walk through. This should have been our first red flag. When we turned in the keys, we asked when we would receive our deposit back. They said that they would "negotiate," before even seeing the property. We finally received our letter (almost 45 days out), and they billed us for $1800 for repairs. This included repainting the entire house (we didn't even use 3 of the rooms, so they were impeccable). Most of the rooms had some finishing nail holes, but that doesn't require repainting the entire room. There were several other things, including cleaning a shower that we only used twice. At this point, I was directed to speak with the owner of the company, Scott Combs. He basically said that all of the charges were legit, even the tub that we only used twice. He kindly "negotiated" for our $1095 deposit, which I knew was their goal all along. He quickly mentioned how court is a long and expensive process after a few emails back and forth (I didn't even mention it). He also mentioned that he has 150+ pictures that he can take to court. After reading some reviews, I can see that they are more than prepared to go to court with their tenants. I have never, ever, met a business so sleazy in my life. They turned the law against my wife and me and forced us into a position that I wouldn't wish upon anyone. I strongly believe that they have set up the whole experience, including avoiding all walkthroughs, to keep deposits. I could even tell from the receptionist that it is common for people to be upset about their deposit letter. Please, if you do rent from this company, take pictures of EVERYTHING when moving in. If it is even slightly worn, take a picture. They are running a scam to rip people off, and put them in a position that they cannot retaliate. Anyway, here are some pros and cons (excluding the story above): + Payment portal is easy to use and does not charge for payments + It is easy to submit maintenance requests through the portal as well + Professional demeanor + Maintenance was knowledgeable and friendly - Maintenance was slow and sometimes ignored our requests (i.e. the built-in microwave was broken for 3+ months without acknowledgement) - Maintenance was limited by the owner's requests, so some repairs are completely ignored (i.e. the master bedroom couldn't close) - Billing was a bit unorganized (i.e. the waste bill was applied on a random date without notification) - Pre-move in requests were ignored (i.e. the fence was not repaired, which was verbally agreed upon)

I've been renting from this company for almost 6 months. No complaints! Always quick to respond to…read morework orders, and super friendly!

can I just say WOW!! Dawn is the most thorough real estate professional I have ever worked with-…read moreand I have worked with a lot over the years! When I decided to sell my investments properties there was only one person I wanted in my corner- the only one I would ever need! From the market analysis to the closing table she made certain that every aspect was covered. On more than one occasion she even did the buyers agent's job to ensure the transaction would close in the timing that was stated. Whalen Realty Group has listed and sold 4 properties in the last 3 years. I highly recommend to her whether you on the selling end or the buying side of a deal!!

Dawn Whalen was the easiest realtor I have ever worked with. I would receive feedback immediately…read moreafter showings. She expertly guided me in terms of what to list my condo for and negotiated the best price for the sale. Dawn made the process easy. She even reminded me to take my name off the utiities. I appreciate her assisting with all those details. I can clearly say that Dawn goes above and beyond, because she even brought paperwork to me in a rehab center and coordinated the location of the closing so it was convenient for me. I highly recommend working with Dawn Whalen.

Unwanted communication from employee - was not seeking any services from them and never made a…read morerequest. Blocked and reported number to authorities after employee started texting back personal information about me (some correct/others incorrect). Also unprofessional (responded to my honest feedback - his response was changed when I pointed out how unprofessional he was being online so that shows some backtracking on his part). Spam calls/texts get gifs. ‍ Spam calls/texts that throw personal information that I personally never gave them get reported to the police.

Jay is very knowledgeable and professional! He's very attentive to his clients needs and wishes and…read morewill work hard to get you the perfect home.

I am a lender and working with Jackie & Chrissy has been so good. Their whole model is to focused…read moreon the client, learning their needs/wants and meeting them. Communication is clear and consistent. I will also say they are top tier when it comes to presenting and negotiating an offer because they consistently come out with the accepted offer. If you want a real estate team who works with your best interest in mind and knows how to get that accepted offer, Jackie Anderson and Chrissy Steele are the best!

Well, what to say about Jackie Anderson as our real estate agent. IT DON'T GET ANY BETTER!!!!!!…read moreWe've now sold and purchased multiple homes with Jackie and she is simply AMAZING!!! She listens intently to what you are looking for in your home and then goes about finding that perfect home for you. And does she deliver!!!! We have found our forever home because Jackie is relentless in finding that perfect home and doing everything she can to get you into that home. Our new home hit every "want" on our list and within budget. From recommending great mortgage brokers to fit your specific needs to recommending the most thorough home inspector on the market, Jackie will get the job done. And when it came time to find contractors to help us do some upgrades to the new home, I reached out to Jackie and she had all of the connections. She saved us a TON of money!!! Jackie is just as attentive and AWESOME when it came to selling our home. She was in regular contact with the buyer's agent and constantly kept us in the loop. When there was a couple issues that showed up in the buyer's inspection, she recommended the most affordable, timely, (did I say affordable?) and flat out likeable plumber I've ever used. He fixed the problem in no time, came out on an evening but didn't charge "evening" prices, and saved us a ton of money. The HVAC guy was even better. He came out and fixed the problem for 1/2 the price of all other quotes. This HVAC guy was super cool as well and went above and beyond. When I wanted to upgrade the heater in the new house's workshop, you know who I called. Once again, he was amazing. And to think, I would have never met this dude without Jackie. On both the selling and buying of our homes, we had problems with the other agents. But Jackie handle ALL of that for us. There are agents out there with zero scruples and we ran into those issues, believe me. But not Jackie, her ethical standards are the highest I have ever encountered, not just in real estate, but in business. She is always honest and truthful, will shoot straight with you without being condescending. She truly works for you as your agent. She took the hits for us and fought for us beyond what ever could be expected. We truly love Jackie and consider her now a friend, not just our agent!!! Let me just say it this way, JACKIE WAS SENT FROM HEAVEN ITSELF. She's an Angel agent and you're crazy if you go with anyone else. Yes, there's a ton of good agents out there but there's only one Jackie Anderson. She'll get the job done and treat you with respect, kindness and incredible professionalism. And not matter how much you bug her with the smallest of questions, she is always responsive and always acts like it's no big deal. I know I HAD to be annoying at times but she never once acted like it. We don't ever plan to move again but if we do, we're calling Jackie. YOU BETTER CALL JACKIE TOO IF YOU WANT YOUR DREAM HOME or if you NEED TO SELL YOUR HOME. If you want it straight from me, I give Jackie permission to give out my cell number to anyone that wants the BEST AGENT ON THIS SIDE OF ETERNITY!!!!! Yes, seriously, reach out to me. I'll tell you to hire Jackie on the phone, in a text, in an email, in Morse code, using the NATO alphabet, I'll plane write it or even send smoke signals. The message will be the same....HIRE JACKIE ANDERSON AS YOUR AGENT!!!!!!!!!! YOU WON'T BE SORRY!!!!!

Don't bother if you aren't a local. These people are incompetent, and I don't think I have ever…read morefelt so insulted. Let me start off by saying Patricia was extremely pleasant and helpful. I am moving to Indianapolis from New Orleans because my landlord is selling the house, and my mother (who lives in Indy) needs help taking care of my grandfather. I currently manage a fine dining restaurant (rated 7th in the country, I'm quite proud). I have a 620 credit score (not amazing, I have been working on it), no evictions, and have lived in the same rental now for 4 years. I currently gross $2,200 biweekly ($4,400 per month), and receive $1300 quarterly bonuses. I secured a job in Indy as a bartender in the Marriott across from the Convention center. I emailed Natalie at FS houses when I submitted my application detailing my situation. She didn't respond. Finally I get a hold of Patricia who is great! She accommodates my need for a video tour, and does an in person tour for my mom. I reach back out to Natalie about the status of my application. She asks if I have an "actual" job. I find this to be condescending, especially considering I told her I had already secured employment in my first email, but let it slide. I send her an offer letter from my new boss stating I will average $1200-$1400 a week. I am denied. I am told I only make $1300 a month. What? No Natalie, the $1300 paystub was my quarterly bonus. "Oh well you only make $2200 a month then." Natalie, did you actually read my paystubs? I make $2200 bi weekly. Oh well, your credit isn't good enough. 620? I financed a $17,000 car with this credit, but cant rent a home? "Oh well, you'll be a bartender." Bartenders don't live in homes and pay rent? What the actual F*%^ is wrong with these people? Talk about discrimination. The ICING ON THE CAKE? Natalies "boss" who makes all final decisions without actually speaking to any applicants, says that I should move to Indy (with no home to move to), work for a month (while homeless), and THEN show them proof of income to get approved. When the house I want will already be rented. Because I guess my new boss is a liar? I offered to pay deposit and two months rent up front- thats over $3500- because clearly I am not irresponsible. Still denied. These people are on a power trip and are completely clueless as to how the real world works. Don't waste your time or money.

Very helpful in the renting process. I was able to reach out to a leasing agent Natalie that showed…read moreme a couple of places I was interested in. Once my application was approved and I put my deposit down I was able to set my move in date for a few weeks out - that was really helpful so that I could have a smooth transition. We now have a cute house of our own with a yard for our dog - and it's so much more affordable than the tiny apartment we were paying much more for on the West Coast. Thanks FS Houses & Natalie for helping our move to Indy be a success so far!

After losing our mother, clearing all her household, and antiques, the last thing to do was sell…read moreher house. This was very emotional and difficult . Kent and Kari showed genuine empathy, gave me time to process and made the sale easier for me. I questioned the card in the mail wanting to buy the house and called a couple of other businesses but felt they handed it very professional and caring. If you inherited a home and need trustworthy buyer KKBUYSINDYHOMES are great to work with. Would recommend to anyone. Neila T

ROCHERRE was amazing. I don't know how many houses I'm gone but in my lifetime, but she will be my…read moreforever realtor. She is very informative from the beginning to the end. Very responsive, my part was easy she did all the work and made sure others did their part and promptly. I highly recommend her she's the best.