Dr. Lynch was the one Dr. who understood my problem. Many…read moreDoctors have little knowledge of what the issue was, and how to remedy it.

I've been a NIM patient more than 30 years, and Dr Lynch's patient for almost as long. I'd…read morestruggled with my health since infancy, and never really understood my medical condition until I became a patient at NIM when I was in my 30s. I love NIM and don't know where I'd be without this clinic! It's one of the only allergy clinics in the country that does end-point-titration allergy-therapy, which makes such a big difference in successfully controlling my allergies. (I used to have to fly from Massachusetts to Dallas for end-point titration!) I've suffered in the past with terrible, debilitating autoimmune symptoms, which Dr Lynch--who actually cares, listens and works with me--helped me resolve with natural supplements, dietary adjustments, allergy shots, and minimal medications. The NIM staff is kind and efficient, and I believe it's no accident that there is low staff turnover. Some staff have been there for as long as I've been a patient. I very highly recommend NIM to anyone suffering from chronic health conditions.

My hearing had been failing for several years and it had gotten to the point that it was affecting…read moremy daily life. I was lucky enough to be referred to Clarke School where I met Dr. Skinner. She tested my hearing and set me up with a pair of hearing aids that she tweaked and adjusted to my specific needs. I sat on my back deck that night and listened to the rain for the first time in years. I no longer lose track of conversation and am able to once again enjoy nature sounds that I had not heard in years. I go back periodically for maintenance on my hearing aids and the Clarke School staff keeps them in top condition. If your hearing is failing, I cannot recommend Clarke School highly enough. From the moment I first walked in, their focus was specifically on my needs. There is nowhere that can do it better.

This is my 2nd root canal with Dr Shapiro and I wouldn't go anywhere else. The staff is lovely and…read morehelpful. They get you right in quickly. No long wait in the waiting room, which I like. Dr Shapiro is sooo nice. He has a gentle touch with the novocaine and makes sure you are comfortable every step of the way. I didn't feel a thing. Love it!

Never got seen because I was told I was rude on the phone when I expressed exasperation about my…read moreinsurance issues. Somehow this meant I was offensive, yelled and cursed, which is totally false. The receptionist proceeded to write a note that was totally misleading and hyperbolic, and got me banned from the entire Western Mass Endo clinics from this infinitesimal interaction. Totally insane. I understand a zero tolerance for abuse, but this was so far from that it borders on crazy that a receptionist can write a false report and get you banned from seeing a dentist.

When in for 7 extractions, Dr Paolella was fantastic. never felt the IV go in. He called me later…read morein the day to see how I was doing. Everyone there was so friendly. His assistant, Sydney, put me at ease as soon as I sat down and explained everything that was happening. I highly recommend Dr.Paolella 100 per cent very friendly. I will recommend it to everyone for any surgery needs joann m

Taking care of patient's comfort and not showing displeasure because patient's dentist requested…read moreanother method. Terrible experience!

The dentist here recommended procedures after the 1st appointment for every member of my family,…read morebut our previous dentist did not flag anything this dentist did. We ended up finding a different practice and our next dentist said nothing about ANY problems either. We dodged hundreds of dollars of unnecessary dental work.

Highest marks in all categories this humane, inclusive practice. This office understands that…read moreperson-first, culturally responsive practices are as important to healthcare as the literal fillings in teeth. Thank you to everyone in the practice for responding to my radical dental situation with compassion and without prejudice. I recommend this dentist to anyone who has problem teeth (more than just a few fillings) as an entirely judgment-free zone.

She is the most gentle dentist i have ever been to. she is so good with kids and and her staff is…read morealso incredible. in my opinion her and her staff are the best at what they do

I just had got my fixed teeth done A week ago which was done pain free and professionally by Dr…read moreDhillon and her well trained staff . If anyone is looking for beautiful and healthy smile I will recommend Dr Dhillon in a heart beat

I have not been to this practice but while looking for new PCP came across this on Yelp. I called…read morethe number listed merely to ask if they are part of the Baystate Health System. No one answers the phone, just voice mail. If you wanted to become a new patient, you apparently have to download a form online or go directly to the office and pick up a form. To me, a very odd way to do things. I'll look elsewhere.

I am posting this on behalf of my elderly father, who doesn't do Yelp, but still has strong…read moreopinions about the quality of care he has received from this office. Dr. Fanti has been my dad's primary care doctor for at least five years and before Dr. Fanti came on to the practice, Dr. Egelhofer was his doctor. They've both been great and so has the entire practice. They are extremely patient with my dad and me, his caretaker, and always get back to us with answers to any questions we have. Dad also appreciates the extra service they have where someone checks in with him via telephone once a month to see how he's doing and then reports to Dr. Fanti. Dad feels very well taken care of and I agree with that assessment. Good folks, great service.