Staff is attentive and it gets busy very early. Parking lot directly across the street. Train…read moreaccessible and located 2 blocks from the Henry Hudson Parkway

I've been trying to get basic information about the cost of an upcoming appointment with Dr. Keh's…read moreoffice since early August. It's now late September, and despite multiple emails and phone calls, I still haven't received a clear answer. Getting through to the office is incredibly frustrating. Calls are routed through a centralized phone system, and I repeatedly end up on lengthy holds without reaching the staff I need. On my last attempt, I hung up after nine minutes on hold. Although someone left me a voicemail prior with general pricing information, I still haven't been able to confirm my expected costs or resolve a question about my medical insurance and was told on my last unreturned call and email that there was "a problem with my medical insurance." I specifically sought out Dr. Keh because of her expertise with difficult contact lens fittings, and this review is not a reflection of her clinical care, as I haven't seen her yet. However, the administrative experience has been extremely disappointing. Sad part about medical care is that the doctor could be wonderful but the admin and attention to detail dismal which leads to an overall frustrating experience. I'm thinking about cancelling the apt I booked months ago and flagging to others to think again before scheduling to prevent you as well from having this experience. A specialty contact lens fitting can require multiple appointments, trial lenses, and ongoing communication. After six weeks of struggling to get straightforward information before even becoming a patient, I'm concerned about what that process would look like. I hope the practice does a rehaul of its communication and makes it easier for patients to get basic information about their care and costs.

From my first meeting with Dr. Pamela Gallin, I knew I was in good hands. After a lifetime of…read morewearing glasses, I was referred to her when I developed double vision and poor depth perception due to a lifelong muscle imbalance and poor binocular vision. Dr. Gallin and her staff were warm and welcoming and treated me with the utmost respect. Dr. Gallin immediately understood my problem and later on it was determined that surgery was warranted. Once again, I knew I was in good hands. Dr. Gallin's knowledge and understanding of her specialty is unsurpassed. When the time came for my surgery, I trusted her completely. To say I am satisfied with the outcome is an understatement. Dr. Gallin truly gave me a new lease in life. I have absolutely no qualms in recommending her.

Our daughter has been seeing Dr. Gallin for over 10 years. We switched to Dr. Gallin through a…read morereferral from a close friend because the pediatric opthamologist we saw in Greenwich CT wouldn't give us the time of day and it would take weeks to get a return phone call. From the start, we have had a wonderful care from Dr. Gallin. Return phone calls (same day!) and time to talk on the phone. She listens. She is open to discussing ways to approach medical care. We feel she has been our daughter's partner in helping our daughter with her eye care. In addition, Dr. Gallin has relationships with many in the field who are on the cutting edge of advancements. This is very helpful. We highly recommend her.

Dr. Arthur M. Cotliar has been my ophthalmologist for over four decades. Each time he provides…read moreexcellent comprehensive clinical eye care, a s well as compassionate, efficient, professional service. His office and technical staff are personable and helpful, explaining details and answering questions related to insurance coverage and specific diagnostic tools.

Someone leaves ONE message for me to "schedule surgery as soon as possible."…read moreThese people are fantastic but how can FIVE STAR DOCTORS & FIVE STAR STAFF have this phone system? "sorry ...but the users mailbox can't accept more messages." shows up for all extensions. I've now called back to various extensions and it's always: "sorry ...but the users mailbox can't accept more messages." "sorry ...but the users mailbox can't accept more messages." "sorry ...but the users mailbox can't accept more messages." "sorry ...but the users mailbox can't accept more messages."

I recently visited the New Rochelle offices for a glaucoma exam. Every staff member which consucted…read moretesting was courteous and attentive. My consultation with Dr. Ferreira was great! He spent a significant amount of time with me explaining the details of my eye health and how to care for them. I am very happy with this Dr.

I came here because I had a problem with my eye and the young lady who goes by the name of Joselyn…read morereally took care of me. I will most definitely be coming back!!! But there was another lady who seemed like she was just hiding and not doing anything. She seemed like she's new and I definitely recommend firing any members who just sit around and don't do anything!!!!

So, the doctor is great, but the nightmare begins before you get to the doctor. The receptionist…read morehas got to be the most unhelpful lady in the world, and not very knowledgeable. Extremely inefficient. The office can use a good remodeling job. It's an old apartment in a prewar building converted into an office. The forms they're using look like they were created in 1980 and photocopied time after time making it difficult to even read. The receptionist is a Hispanic woman who does not speak Spanish nor English well, probably due to her lack of education. Not sure where they got her, because it's exactly who i would NOT hire for my business. Don't waste your time, unless you don't need anything paperwork related, because you will not get ANY help.

I came here for an eye exam and to have some form completed required to have my NYS license…read morerenewed. From the moment I walked in, I was greeted by someone at the front desk who was extremely unprofessional. She told me to sign in, as she spoke to someone on her personal phone. When I wrote my name down on a list and walked away, she called me back up with an attitude and told me I had to complete other forms... maybe if she was doing her job, I would not have walked away without completing everything... not my fault that she was distracted and seems to hate her job. Anyways, from there... my experience changed. The staff in the back and Dr. Roa Al-Abdalla were all amazing. The doctor was extremely easy to talk to and addressed all of my concerns. I did not feel rushed and she really put me at ease! Okay, so once done with my exams, I went back to the front desk to pay my co payment and ensure that my prescription was sent to the pharmacy... days later, and I am still waiting... nothing received at my pharmacy! I called the office twice. The first time I spoke to Candy, and she said she would give me a call back... of course, she never called back. The second time, I did not get the name of who I spoke to... she also said she would call me back. I AM STILL WAITING...

I had an appointment at 11:00am and I waited from 11:00 am and it was 3:00 pm and the doctor never…read moresaw me until I said I am leaving cancel my appointment and do not reschedule me again. But If i never came to the appointment the clinic will send me a no-show fee of 50.00. This is ridiculous that a patient is treated with no consideration. I do not recommend this office. The service is awful, but my doctor is great. Does it make sense. Office not communicative but will send you a no-show bill.

Came here because our doctor recommended a specialist …read more.. We were greeted by a very friendly lady from behind the acrylic Shield counter. She provided the paper work to fill out and checked both our temperatures. The place is very spacious, and there's two ladies behind the counter. They said all the doctors here are Korean. 2pm appointment, he got called in at 2:07pm. We didn't wait long. He came back from the pre screening exams at 2:26pm. And now waiting to see the doctor. 2:35pm got called back in. 2:52pm, finished with next appointment made. So those that are driving...at least give it a good hour here. Con: office is in the basement, 2 bars on the cell for service.... and they have no wifi

One in flushing is a new office, new location, clean and pretty convenient I park at the Skyview…read morecenter. There is not a long wait.

I had Cataract surgery with this Doctor and I did not get 2020 vision like he said I could get only…read moreto be told only after surgery that it would cost me more he was polite and very nice but I was truly disappointed ... as for his office staff, he needs to hire better people.

This review is only about John J Kim. On the day I went to…read morethe eye clinic for my annual eye exam ( John J Kim was one of their ophthalmologists at that time )... After the O.T. finished vision tests. John J Kim came in the room. Even though I said hello, he didn't say a word. Quite rude! Bad attitude. Without any warning, he flipped my upper-eyelid upward abruptly, I was in pain and shock. Zero bedside manner. When he talked, finally, his tone was totally unacceptable! IMO, John J Kim is a mean and nasty person. Hope he'll have a taste of his own medicine soon... I subsequently contacted the eye care clinic where John J Kim was working for at that time, but found out that he's no longer working there. Now I realized that he is working somewhere else. So again, this review is only about John J Kim, the ophthalmologist.

Extraordinary doctor - amazing "bedside manner" so to speak. He operated on my eyes and made an…read moreincredible diagnosis on my mother-in-laws eyes that nobody else was able to - he ultimately saved her vision. After my surgery, Dr. Rosenberg regularly followed up to make sure I had no pain and was healing well. Overall, probably the most caring , cautious and brilliant practitioners I have ever encountered.

I have never been more impressed with any doctor than this one!!! I left a voicemail on saturday…read moreevening with regards to my bacterial conjunctivitis, he NOT ONLY called me back sunday morning, but had the courtesy of seeing me IMMEDIATELY that sunday morningll!!! Provided a thorough exam and relieved me from so much discomfort with an antibiotic!!! Truly a very COMPASSIONATE and caring doctor of all times!!! Thank you Dr. Rosenberg for going beyond your duty!!!

Dr. Gold is the best! He really cares about his patients. I got two eye examinations (glasses and…read morecontacts), he was patient, courteous and provided great advice for smart eye care. I purchased a great pair of glasses in December, it took me hours to choose and I felt supported every step of the way! I just ordered contacts, and since I have to wait he gave me a few free pairs!!! While I was checking in I asked a question and the staff gave me such great information. They organically know their stuff and love their customers! I normally buy contacts on line, no more, this is my go to place! Thanks Dr. Gold and staff

First time here and has exceptional service. The doctor was very informative on what was going on…read morein my eyes and did not explain with complicated terms. The lady who aided me in picking out glasses also did a really good job. I got two frames and can't wait to pick them up