Abstract has always been super helpful with computer repairs or setup for both my work and home…read morecomputers.

I brought my business computer (a laptop) in for repair. Can you believe that even after I…read moreexplained this computer is for business and has all of my work on it, they actually gave it to a rookie who made mistakes and broke other things? As a result, they had to mail my computer off for a couple of weeks for more repairs. The way they informed me that they would have to mail the laptop in for further repairs was to call me up and ask, "What's your password?" with no explanation.

I've been a Dave's Computer World customer through multiple computers. BEST computer support and…read moreservice!!

Brian Messer & his technicians are wonderful. My surround sound is amazing. When watching a movie…read moreyou feel like you're in the heart of the action! I recommend them for all of your technology needs!

I am not sure if I had a fluke or what. Took them 10 days to figure out my boot order was…read moreincorrect. Still charged me the full $95 "computer repair" fee. When I dropped off my computer, I asked for a diagnostic to see what was wrong. After calling multiple times, and getting the response "forward progress has been made" and "we'll call you back before the end of the day" bs, it took a trip to the shop to confirm it. After having my computer for 10 days, it had been "on the table for the last 5 days or so". When I asked what they knew, he spit back everything I had told him when the computer was dropped off. Communication: poor Price: fair for most things. Skill: n/a Time: slowest For all the negatives, they are friendly, and they eventually get around to fixing the issue Mike

7/25/17 HelloTech made a bad thing good! Before, our tv…read moreworked but surround sound didn't work on streaming like Netflix. Now the tv turns on /off by itself,also sound turns off by itself, when I turn it off, it won't shut off and it won't turn on , on demand. We are not able to watch tv, and no remote is functioning properly. This is a nightmare. Chad gave his personal phone. But is not returning our calls. Very unsatisfied. You better not charge my credit card. Boo boo i should have called the geek squad. UPDATE REVIEW 7/29/17 Nothing was wrong with chad, we just had more major problems when he left and I am updating my 1 star to 5 because hellotech, reacted quickly to my request, and made good on their original service call. Customer service was prompt and respectful in a touchy situation. This speaks volumes to me about the integrity of the company. They made sure I was completely satisfied. I will use this company again, because they handled a weird situation with class and grace. Both tech were knowledgeable and polite . I am now pleased. Will recommend to anyone needing help with this crazy dumb "smart" technology. Love you guys, my tv operates better, now than it ever has.

I would give them - 5 if I could. They advertise they serve Lafayette, but when I booked an Appt…read morethey never contacted me back. Finally I called, they said we are trying to find someone. (I live 1 mile from Purdue) they set a 2nd Appt and still no one. I had to call them once again to find that out. Would not suggest messing with them.