Rich, the owner, really cares about getting the work done right the first time. This is a very…read moreorganized shop. All are very friendly, knowledgable, effective and efficient. He also does ongoing training to ensure they always on the industry cutting edge.

Rich's to the rescue again. A month ago Rich came to my aid after a collision. I can't speak highly…read moreenough about Rich and his staff. Their service is impeccable and I trust totally them. They were a great help when I was dealing with the insurance company after the accident. They made my experience dealing with the aftermath of the unnerving accident a whole lot easier. I give them a full five stars.

Ran off the road thanks to black ice. I was about a 1/2 hour from home. No AAA (unless I…read morewanted to wait over an hour). Delco Towing showed up and recommended West Branch Collision & Classics. Stated that Ben @ West Branch is very good and loves working on Subaru's...(which I have) Called me right up after assessing my car. Dealt with my insurance company (adjuster said he was great). Kept me up to date on the repairs. When I went to pick up my car, it was washed and even VACUUMED! West Branch Collision & Classic's is a bit out of my way but if I ever need a GREAT mechanic and/or body work, I definitely know where I'm going!! Definitely recommend Ben! Gives a great handshake too!!

They're proficient, sufficient, and efficient in the services provided. I can't overstate how…read moredelighted I am to have a full-service garage for all my needs.

I was scheduled for a Saturday, 8 a.m. oil change. After agreeing to do it, Jamie told me to come…read moreback an hour later. I arrived a little bit more than an hour later, and I was surprised to find my car untouched. It was a disappointing experience, and this didn't happen to any other customer(white male). My experience would've been different if I was a white man.